Fusion Energi

Missing Authorization, Command and Control Or Phone-As-A-Key Buttons in FordPass Or LincolnWay App – 2017-2022 Ford and Lincoln

by
2021 Ford Mustang Mach-E

NHTSA ID Number: 10214832 Manufacturer Communication Number: SSM 50873 Summary Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to … Read more

2018-2021 Ford & Lincoln – Unable to Perform Remote Commands via the FordPass/LincolnWay App – Erroneous Sleep Message

by
2021 Ford Bronco Sport

NHTSA ID Number: 10194413 Manufacturer Communication Number: SSM 49795 Summary Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts when the deep … Read more

Telematics Control Unit (TCU) – Remote Start Inop With Vehicle Failed To Start Message Using MyFord Mobile/FordPass/Lincolnway App – 2012-2020 Ford & Lincoln

by
2020 Lincoln Continental

NHTSA ID Number: 10176123 Manufacturer Communication Number: SSM 48858   Summary Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford … Read more

Sync 3 Touchscreen – Volume Control Unresponsive When Using Apple Car Play – 2016-2020 Ford & Lincoln

by
2020 Ford F-150

NHTSA ID Number: 10177042 Manufacturer Communication Number: SSM 48908   Summary Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is … Read more

HV Battery Does Not Charge Using Second Generation 120-Volt Charge Cord (EVSE) – 2012-2019 Ford

by
2018 Ford Fusion

NHTSA ID Number: 10153935 Manufacturer Communication Number: TSB 18-2373 Summary Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct … Read more