February 7, 2017
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Update Prior to Sale 16U32 – Supplement #2
Certain 2017 Model Year F-250 to F-750 F-Super Duty Vehicles Equipped with a 6.7L Diesel Engine
Engine Oil Pressure Inspection
REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Update Prior to Sale 16U32
Dated December 30, 2016
New! REASON FOR THIS SUPPLEMENT
A review of service part requests and IDS recordings indicate that some dealers are incorrectly identifying vehicles as having a lack of engine oil pressure (fail condition). Dealers are requested to repeat Phase Two of the technical instructions on new unsold vehicles currently being held for parts. Vehicles that pass inspection may be demonstrated and delivered immediately.
NOTE: It is not necessary to repeat Phase One on vehicles that have already been tested in order to repeat Phase Two.
Service Action and Technical Instructions Update: For vehicles that fail inspection conducted on and after February 7, 2017, dealers are to:
- Submit a screen shot of the IDS recording demonstrating the fail condition to the SSSC for further repair direction and to order parts.
- Send the IDS session file to Ford.
Labor Allowances: Labor allowance 16U32D has been added to provide additional time for screen shot and session file submissions. Claims with labor operation code 16U32C with a repair date of February 11, 2017 and later will no longer be accepted.
This program will be in effect through December 31, 2017, for new unsold vehicles only, and is not applicable to sold vehicles.
|F-250 – F-550
||February 3, 2016 through November 30, 2016
|F-350 – F-550
||May 4, 2016 through December 6, 2016
|F-650 – F-750
||April 18, 2016 through December 6, 2016
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS PROGRAM
In some of the affected vehicles, the engine may lack oil pressure at start up after a cold soak due to concerns with the oil pump. This condition may lead to engine failure at very low mileage.