Lincolnway

SYNC3 – Inaccurate Deep Sleep Notifications In FordPass/LincolnWay – 2020-2023 Ford & Lincoln

by
Ford & Lincoln Logo

NHTSA ID Number: 10237977 Manufacturer Communication Number: SSM 51725 Summary Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is … Read more

Equipped With A TCU – Various FordPass/LincolnWay App Or Modem Concerns – 2020-2023 Ford & Lincoln

by
Ford & Lincoln Logo

NHTSA ID Number: 10228846 Manufacturer Communication Number: SSM 51228 Summary Some 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior … Read more

12 Volt Battery Drain When Using Third Party Phone Applications- Modems Activated Through FordPass Or LincolnWay – 2013-2023 Ford & Lincoln

by
Ford & Lincoln Logo

NHTSA ID Number: 10212957 Manufacturer Communication Number: SSM 50804 Summary Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain … Read more

TCU Provisioning Application -FDRS – 2021 Ford F-150/Mustang Mach-E/Bronco/Edge & Lincoln Nautilus

by
2021 Ford F-150

NHTSA ID Number: 10203861 Manufacturer Communication Number: SSM 50271   Summary Some 2021 F-150/Mustang Mach-E/Bronco/Edge/Nautilus customers may experience an inoperative FordPass/LincolnWay app, features in FordPass/LincolnWay are not functioning and/or the customer cannot pair the FordPass/LincolnWay mobile app to the vehicle. If the telematics control unit (TCU) on the vehicle does not exhibit any diagnostic trouble codes (DTC), … Read more

Missing Authorization, Command and Control Or Phone-As-A-Key Buttons in FordPass Or LincolnWay App – 2017-2022 Ford and Lincoln

by
2021 Ford Mustang Mach-E

NHTSA ID Number: 10214832 Manufacturer Communication Number: SSM 50873 Summary Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to … Read more