24C20 - Windshield May Detach During A Crash

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June 28, 2024 NHTSA CAMPAIGN NUMBER: 24V486000

Windshield May Detach During a Crash/FMVSS 212

A windshield that detaches from a vehicle during a crash can increase the risk of injury.

NHTSA Campaign Number: 24V486

Manufacturer Ford Motor Company

Components VISIBILITY

Potential Number of Units Affected 4,361

Summary

Ford Motor Company (Ford) is recalling certain 2024 F-150 vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, “Windshield Mounting.”

Remedy

Dealers will remove and reinstall the windshield, free of charge. Owner notification letters are expected to be mailed July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24C20.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check if your Vehicle has a Recall

Chronology :

May – June 2024
On May 9, 2024, an issue pertaining to windshield adhesion on certain F-150 vehicles was brought to Ford’s Critical Concerns Review Group (CCRG) for review. On May 2, 2024, personnel at Ford’s Kansas City Assembly Plant (KCAP) identified visible urethane sealer on the interior passenger side A-pillar that was off location relative to the windshield and flange. Upon further investigation, Ford discovered that variations in the manufacturing fixture process, used to position the windshield before applying the urethane, could lead to the possibility of insufficient adhesion between the windshield and the vehicle’s structure.

To verify the potential for improper windshield adhesion along the A-pillar, Ford conducted vehicle windshield glass cut-out inspections at Ford’s Kansas City Assembly Plant across the suspect vehicle build timeframe.

Windshield air leakage testing and water leak audits were also performed on units within the suspect population. Photos from an overhead camera Artificial Intelligence (AI) pilot program were utilized to further identify windshields that were improperly positioned during the urethane application.

Ford determined that suspect vehicles with this potential condition may not conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 212 Windshield mounting.

As of June 18, 2024, Ford is not aware of any warranty, field reports, or customer complaints related to this concern.

On June 21, 2024, Ford’s Field Review Committee reviewed the concern and approved a field action.

Ford is not aware of any reports of accident or injury related to this condition.

1 Affected Product

Vehicle

2 Associated Documents

Recall Acknowledgement

RCAK-24V486-4808.pdf 645.26KB

Recall 573 Report

RCLRPT-24V486-3579.PDF 215.059KB

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V486&docType=RCL

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