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NHTSA ID Number: 10176123
Manufacturer Communication Number: SSM 48858
Summary
Some 2012-2020 Ford
and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
101 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | C-MAX | 2013-2018 |
| FORD | ECOSPORT | 2018-2020 |
| FORD | EDGE | 2012-2015 |
| FORD | ESCAPE | 2017-2020 |
| FORD | EXPEDITION | 2018-2020 |
| FORD | EXPLORER | 2017-2020 |
| FORD | EXPLORER POLICE INTERCEPT | 2017-2018 |
| FORD | F-150 | 2017-2020 |
| FORD | F-250 SD | 2019-2020 |
| FORD | F-350 SD | 2019-2020 |
| FORD | F-450 SD | 2019-2020 |
| FORD | F-550 SD | 2019-2020 |
| FORD | FOCUS | 2012-2018 |
| FORD | FUSION | 2013-2020 |
| FORD | FUSION ENERGI | 2013-2019 |
| FORD | FUSION HYBRID | 2010, 2013-2019 |
| FORD | MUSTANG | 2018-2020 |
| LINCOLN | AVIATOR | 2020 |
| LINCOLN | CONTINENTAL | 2017-2020 |
| LINCOLN | CORSAIR | 2020 |
| LINCOLN | MKC | 2015-2019 |
| LINCOLN | MKX | 2012-2015 |
| LINCOLN | MKZ | 2013-2020 |
| LINCOLN | MKZ HYBRID | 2013-2017, 2019 |
| LINCOLN | NAVIGATOR | 2020 |
Vehicles:
2020 Aviator (U611N) (TV)
2013-2018 C-MAX – C344 HEV (CG)
2017-2020 Continental (D544) (PL)
2020 Corsair (CX483) (TF)
2020 Corsair (CX483A) (TG)
2018-2020 EcoSport B515 India (BW)
2012-2015 Edge (U387), MKX (U388) (Q1)
2017-2019 Escape (C520 NA) (M2)
2020 Escape (CX482) (TC)
2020 Escape (CX482A) (TE)
2018-2020 Expedition (U553) (B8)
2017-2019 Explorer (U502), Police Interceptor Utility (U502) (UB)
2020 Explorer (U625N) (TW)
2017-2020 F-150 (P552) (FC)
2012-2018 Focus C346 NA (DH)
2019-2020 F-Super Duty (P558) NA (FE)
2013-2020 Fusion (CD391N) NA, Fusion Hybrid/Energi (CD391N) (C7)
2015-2019 MKC (C489) (ME)
2013-2020 MKZ (CD533), MKZ Hybrid (C9)
2018-2020 Mustang (S550) (ZG)
2020 Navigator (U554) (B9)
2020 Transit Connect | Tourneo Connect (HC)
1 Associated Document
Manufacturer Communications
SSM 48858 – 2012-2020 Various Vehicle – Telematics Control Unit (TCU) – Remote Start Inop With Vehicle Failed To Start Message Using MyFord Mobile/FordPass/Lincolnway App
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Compustar CS7900-AS All-in-One 2-Way Remote Start and Alarm Bundle w/ 3000 Feet Range
- Some vehicles may require extra parts which are sold separately and not included. Wiring diagrams and installation instructions NOT included. Professional installation required.
- 3000-ft max range remote start + alarm bundle with 2-way interactive LCD remote. Includes CM600 control module, shock sensor, siren, and LED.
- 2-Way is the Only Way! Lock and start your vehicle with confidence using Compustar 2-way remotes, which provide visual and audible confirmation when your commands are sent successfully.
- Intelligent Security Sensors - The CS7900-AS is capable of adding door, hood, trunk, and impact sensors all around your vehicle to detect intrusion into your vehicle. In the event of intrusion, the 2-way LCD remote included with this system will alert you what's happening to your vehicle.
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- 5-FOOT LEADS: Made of heavy-duty oil and grease resistant 12-gauge wire
- PUSH-BUTTON SWITCH: High-current capacity; Provides long life and reliable operation
- SAFE WORKING: A red light glows when starter switch is connected to a hot circuit
- MAIN BODY: 4-ton hydraulic hand pump
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- The Compustar CS920-S offers exceptional performance, reliability and value. This remote starter system includes a pair of four-button remote controls that make remote starting, locking and unlocking your doors and popping your trunk easy and intuitive.
- The Compustar CS920-S offers exceptional performance, reliability and value. This remote starter system includes a pair of four-button remote controls that make remote starting, locking and unlocking your doors and popping your trunk easy and intuitive.
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- REMOTE START - Start your car remotely from the comfort of your home. Warm your vehicle remotely for fast and convenient windshield defrosting during winters. During hot summers, cool down your vehicle before entering, ensuring a comfortable driving experience right from the start. Use your existing key fob. Extend your range with a long range RF kit or cell phone module
- PLUG N PLAY – Easy installation takes 5 minutes. The included T-Harness eliminates wire cutting or splicing. Installation video provides clear step-by-step instructions.
- VEHICLE COMPATIBILITY - Compatible with both push-to-start and key start vehicles, including diesel vehicles; Ford F-150 2015, 2016, 2017, 2018, 2019, 2020, Ford F-250/350 2017, 2018, 2019, 2020, 2021, Ford Ranger 2019, 2020, 2021, 2022, 2023
- Ford Transit Connect 2019, 2020, 2021, 2022, Ford Transit 2020, 2021, 2022, Ford Bronco Sport 2021, 2022, 2023, Ford Edge 2015, 2016, 2017, 2018, 2019, 2020,
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- Dual-Zone impact sensor - Detects blows or impacts to your vehicle with this 2-stage sensor that can react either with chirps or the full wrath of the siren.
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Bestseller No. 8
Start-X Remote Starter Kit for Mazda 3 (2014-18), Mazda 6 (2014-21), Mazda CX-3 (2016-22), Mazda CX-5 (2013-25), Mazda CX-9 (2016-23), and Mazda MX-5 Miata (2016-23) | Plug N Play | Lock 3X
- ✅ START YOUR VEHICLE REMOTELY - Use the most complete Plug N Play Remote Starter kit to warm up your vehicle in those freezing mornings. No more waiting 10 min to defog your windshield.
- ✅ COMPATIBILITY – This kit is compatible with Mazda 3 2014-2018, Mazda 6 2014 - 2021, Mazda CX-3 2016-2022, Mazda CX-5 2013-2025, Mazda CX-9 2016-2023, and Mazda MX-5 Miata 2016-2023.🔴🔴GAS & AUTOMATIC TRANSMISSION ONLY. Factory remote required. Vehicle engine shuts off when door is open.🔴🔴
- ✅ PLUG ‘N PLAY T-Harness – Revised, unique Start-X T-Harness designed specifically for select Mazda's. No wires need to be cut or spliced. However, there is some disassembly of your vehicle required. Please see the video. Instructions are included, or you may view our instruction video for super easy and fast installation.
- ✅ NO NEED FOR EXTRA DEVICES - Start your vehicle by pressing lock 3 times on your factory remote. Press the lock 3x again and the vehicle will turn off.
- ✅ LOCK 3 X – With this kit, you press lock 3 times to remote start. This kit can not be changed to Lock-Unlock-Lock. If you would like to remote start by pressing lock unlock check out our other kit. The only difference is how you trigger the remote start.
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Start-X Plug N Play Remote Starter Kit for Toyota Highlander 2014-2019, C-HR 2018-2019, Land Cruiser 2016-2018 / Push to Start
- ✅ START YOUR VEHICLE REMOTELY - Use the most complete Plug N Play Remote Starter KIT to warm or cool your vehicle. No more waiting 10 min to defog your windshield.
- ✅ COMPATIBILITY- PUSH TO START ONLY – This kit is compatible only with the following push to start vehicles. C-HR 18-19, Highlander 14-19, Land Cruiser 16-18. ✅ ✅ ✅ NOT COMPATIBLE WITH HYBRIDS ✅ ✅ ✅ It is compatible and fits the 2019 Push to Start Highlander.
- ✅ PLUG ‘N PLAY T-Harness – Revised, unique Start-X T-Harness designed specifically for select vehicles. No wires need to be cut or spliced. However, there is some disassembly of your truck required. Please see the video. Instructions are included, or you may view our instruction video for super easy and fast installation.
- ✅ 3 X LOCK – No need for extra devices. Start your vehicle with clicking 3x lock on your factory remote. Press the lock button 3x again and the Start-X Remote Starter will turn off your vehicle too.
- ✅ OPEN DOOR SHUTDOWN, RANGE - When you open the door to the vehicle the engine will shut down. There is no way around this. After remote starting you will need to restart the engine before driving. The distance from where you can remote start is the distance you can lock your vehicle from. Please test your key fob to see the distance you will be able to remote start from.
Bestseller No. 10
Start-X Complete Remote Starter kit for Toyota Tundra (2010-2017) | Key Blade Start Engine | G-Key | Zero Wire Splicing | Plug N Play | 2010 2011 2012 2013 2014 2015 2016 2017
- REMOTE START - Start your car remotely from the comfort of your home. Warm your vehicle remotely for fast and convenient windshield defrosting during cold winters. In hot summers, cool down your vehicle before entering, ensuring a comfortable driving experience right from the start. Use your existing key fob. Please make sure your key has a G on it. Extend your range with a long range RF kit or cell phone module.
- PLUG N PLAY – Easy installation takes 30 minutes. The included T-Harness eliminates wire cutting or splicing. Installation video provides clear step-by-step instructions.
- VEHICLE COMPATIBILITY - Compatible with key blade start vehicles only. Compatible with Toyota Tundra 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017.
- VEHICLE REQUIREMENTS – Compatible with automatic transmission vehicles only. Compatible with key blade start vehicles only. Please make sure your key has a G on it. Factory key required.
- DESIGNED IN USA - Start-X remote start modules are designed and engineered in North America. Start-X technical support agents are located in the USA.
Last update on 2025-04-20 / Affiliate links / Images from Amazon Product Advertising API
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