Exterior Black Finish Panel Repair – 2018 Ford Expedition & Lincoln Navigator

SSM 47066 – 2018 Expedition/Navigator – Exterior Black Finish Panel Repair

The 2018 Expedition/Navigator Workshop Manual (WSM) has been updated to include a repair procedure for scratches and/or minor scrapes on the exterior black finish panels.

(more…)

Thumping/Rubbing or Grinding Noise from Transmission – 2013-2016 Ford C-MAX, Fusion & Lincoln MKZ

TSB 17-0039 HF35 TRANSMISSION – THUMPING/RUBBING OR GRINDING NOISE – BUILT ON OR BEFORE 15-AUG-2015
Publication Date: April 20, 2017

 

FORD: 2013-2016 C-MAX, Fusion
LINCOLN: 2013-2016 MKZ

This article supersedes TSB 16-0105 to update the Service Procedure, Part List and Service Labor Time Standards.

ISSUE:

Some 2013-2016 Fusion, MKZ and 2013-2016 C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park.

(more…)

Exhaust Odor In Vehicle – 2011-2015 Ford Explorer

TSB 17-0029 EXHAUST ODOR IN VEHICLE
Publication Date: March 14, 2017

 

FORD: 2011-2015 Explorer

This article supersedes TSB 14-16-NA and 14-04-NA to update the Service Procedure.

ISSUE:

Some 2011-2015 Explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. This condition may be worsened when the climate control system is in recirculate mode and the vehicle is heavily accelerated for an extended period. Whether and to what extent any customer or occupant of a 2011-2015 Explorer vehicle experiences the exhaust odor will be affected by driving habits, weather and individual sensitivities.

(more…)