Intermittent Inoperative Remote Commands From The FordPass Mobile App – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10191098 Manufacturer Communication Number: SSM 49746   Summary Some 2021 F-150 vehicles may experience intermittent inoperative remote commands from the FordPass mobile app. Intermittent command behavior may also lead the customer to believe there is no cellular signal or coverage. FordPass mobile app commands may become operative again after starting the vehicle with the … Read more

Intermittent Remote Commands From The FordPass Mobile App – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10188005 Manufacturer Communication Number: SSM 49597   Summary Some 2021 F-150 vehicles may experience intermittent remote commands from the FordPass mobile app. Intermittent command behavior may also lead the customer to believe there is no cellular signal or coverage. FordPass mobile app commands may become operative again after starting the vehicle with the ignition … Read more

2018-2021 Ford & Lincoln – Unable to Perform Remote Commands via the FordPass/LincolnWay App – Erroneous Sleep Message

2021 Ford Bronco Sport

NHTSA ID Number: 10194413 Manufacturer Communication Number: SSM 49795 Summary Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts when the deep … Read more

Inoperative Remote Commands From The FordPass Mobile Phone App – 2017-2018 Ford

2018 Ford F-150 Raptor

NHTSA ID Number: 10144943 Manufacturer Communication Number: SSM 47471   Summary Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To … Read more

Inoperative Remote Commands From The My Ford Mobile Phone App – 2012-2017 Ford

2017 Ford Focus

NHTSA ID Number: 10137097 Manufacturer Communication Number: SSM 47161   Summary Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization and/or diagnostic trouble code (DTC) U0198 with no modem electronic serial number … Read more