Safety Recall 20S30 – Side Door Latch Previously Repaired Under 15S16 or 16S30 – 2011-2015 Ford & Lincoln

June 8, 2020 NHTSA CAMPAIGN NUMBER: 20V331000

Doors May Open While Driving

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.


NHTSA Campaign Number: 20V331

Manufacturer Ford Motor Company


Potential Number of Units Affected 2,147,323



Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.


Various Vehicles – Deep Sleep Mode Notification In FordPass And/Or LincolnWay Cell Phone Apps – 2017-2020 Ford & Lincoln

NHTSA ID Number: 10174541

Manufacturer Communication Number: SSM 48757


Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered “deep sleep mode”. This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type “deep sleep” and click on “Ask”.


Equipped With SYNC 3 – Infotainment Screen Concerns After SYNC Update – 2016-2019 Ford & Lincoln

NHTSA ID Number: 10168810

Manufacturer Communication Number: SSM 48340


Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.


Vehicle Software Update Message – Service Tool Displays Factory Mode – 2018-2019 Ford & Lincoln

NHTSA ID Number: 10167210

Manufacturer Communication Number: SSM 48279


Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, “Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place.” This may be due to the TCU still in factory mode. Using the appropriate Ford diagnostic scan tool, check the TCU_AUTHSTATE PID status showing “Factory Mode”. To correct this condition, perform programmable module installation (PMI) on the telematics control unit (TCU). Once PMI is completed, ensure the TCU_AUTHSTATE PID in service tool no longer displays “Factory Mode”. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM) section 415-00. For claiming, use causal part 14G229.


1.6L GTDI, 1.5L GTDI, Or 2.0L GTDI With DTC P00C6, P0087, P008A, P008B, P018C, Or P018D – FLP Sensor Available – 2013-2015 Ford Fusion/Escape/MKC & Lincoln MKZ

NHTSA ID Number: 10169940

Manufacturer Communication Number: SSM 48397


Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a biased or failed Fuel Low Pressure (FLP) sensor, the sensor is available without the need to order the entire fuel line assembly. The FLP sensor, located on the fuel supply line to the high pressure pump, provides the low side fuel pressure input to the PCM so the Fuel Driver Module can be controlled accordingly. The FLP PID can be viewed in the Datalogger and then compared to a manual pressure gauge per pinpoint test HC in the PCED to validate the sensor is working properly. The Fusion/MKZ catalog has been updated to show the sensor availability.