Customer Satisfaction Program 20B45 – Instrument Panel Cluster Replacement – 2020 Ford Super Duty

2020 Ford F-Super Duty Dual Wheel

NHTSA ID Number: 10204042 Manufacturer Communication Number: 20B45   Summary Certain 2020 Model Year Super Duty Vehicles with XL Trim and SYNC 3 Instrument Panel Cluster Replacement In some of the affected vehicles, a coding error may have caused a 2.3″ display screen instrument panel cluster (IPC) to be installed in place of the 4.2″ display screen …

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2020-2021 Ford F-Super Duty – SYNC 3 – Various Touch Screen Concerns – Built On Or Before 08-Mar-2021

2021 Ford F-Super Duty

NHTSA ID Number: 10194414 Manufacturer Communication Number: SSM 49797   Summary Some 2020-2021 F-Super Duty vehicles built on or before 08-Mar-2021 and equipped with SYNC 3 may exhibit a touch screen appearing to be randomly touched without user input, slow operation and/or inoperative touch screen operation. To correct the condition, replace the front display interface module (FDIM). …

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SYNC 3 – Various SYNC Performance Related Concerns – 2016-2019 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10198605 Manufacturer Communication Number: TSB 21-2175 Summary Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.     This bulletin supersedes 20-2255. Reason for update: Replace Awareness/Interim Message   Model: Ford 2016-2018 C-MAX

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SYNC 3 – Interior And/Or Ambient Temperature Not Showing At The Top Of The SYNC Screen After An Update – 2020 Lincoln Navigator

2020 Lincoln Navigator

NHTSA ID Number: 10186647 Manufacturer Communication Number: SSM 49500   Summary Some 2020 Navigators vehicles may have a symptom of the interior and/or ambient temperature not showing at the top of the SYNC screen after updating the SYNC software. To resolve this condition, reflash the SYNC module with the latest software using the appropriate Ford diagnostic scan …

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Sync 3 Touchscreen – Volume Control Unresponsive When Using Apple Car Play – 2016-2020 Ford & Lincoln

2020 Ford F-150

NHTSA ID Number: 10177042 Manufacturer Communication Number: SSM 48908   Summary Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is …

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