October 4, 2018
SUBJECT: NEW VEHICLE DEMONSTRATION/DELIVERY HOLD Customer Satisfaction Program 18B24
Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package
Accelerator Pedal and Brake Pedal Cover Replacement
This program will be in effect through October 31, 2019. There is no mileage limit for this program.
|Vehicle||Model Year||Assembly Plant||Build Dates|
|MKZ (HEV)||2018||Hermosillo||September 6, 2017 through July 18, 2018|
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS PROGRAM
In all of the affected vehicles, the incorrect accelerator and brake pedal covers have been installed which do not include the aluminum pedal accents as part of the Magnetic Appearance Package. This does not affect vehicle operation.