Loss of Navigation Voice Prompts After A SYNC Map Update – 2016-2021 Ford & Lincoln

Ford & Lincoln

NHTSA ID Number: 10205694 Manufacturer Communication Number: SSM 50375 Summary Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed … Read more

Modem Authorization After 3G To 4G Modem Upgrade – SYNC Screens 8Inch Or Larger – 2013-2020 Ford & 2015-2017 Lincoln

Ford & Lincoln

NHTSA ID Number: 10214758 Manufacturer Communication Number: TSB 22-2230 Summary Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade … Read more

Noise When Brakes Are Applied – 2013-2021 Ford & Lincoln

2021 Ford Mustang

NHTSA ID Number: 10201034 Manufacturer Communication Number: SSM 50064   Summary Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSMRead more

Telematics Control Unit (TCU) – FordPass/Lincoln Way Feature Unavailable Message – 2017-2022 Ford & Lincoln

Ford & Lincoln

NHTSA ID Number: 10210941 Manufacturer Communication Number: SSM 50651 Summary In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem”. If this message appears, the … Read more

Body Control Module Programming Error – 2016-2017 Ford & Lincoln

2017 Ford Fusion

NHTSA ID Number: 10201582 Manufacturer Communication Number: SSM 50097   Summary Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating ‘Data Corrupt’ or ‘Configuration Failed, would you like to retry?’. IDS scan tool version 123.02 contains a fix for … Read more