Errors Caused By Swapping Modules From Like Vehicles Or Ordering Modules Using Another VIN – 2000-2024 Ford & Lincoln

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NHTSA ID Number: 10235153 Manufacturer Communication Number: SSM 51536 Summary For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on … Read more

SYNC3 – Inaccurate Deep Sleep Notifications In FordPass/LincolnWay – 2020-2023 Ford & Lincoln

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NHTSA ID Number: 10237977 Manufacturer Communication Number: SSM 51725 Summary Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is … Read more

Loss of Navigation Voice Prompts After A SYNC Map Update – 2016-2021 Ford & Lincoln

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NHTSA ID Number: 10205694 Manufacturer Communication Number: SSM 50375 Summary Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed … Read more

Modem Authorization After 3G To 4G Modem Upgrade – SYNC Screens 8Inch Or Larger – 2013-2020 Ford & 2015-2017 Lincoln

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NHTSA ID Number: 10218617 Manufacturer Communication Number: TSB 22-2309 Summary Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem … Read more

Noise When Brakes Are Applied – 2013-2023 Ford & Lincoln

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NHTSA ID Number: 10228876 Manufacturer Communication Number: SSM 51261 Summary Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one … Read more