NHTSA ID Number: 10194425
Manufacturer Communication Number: SSM 49820
Summary
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, Utilize the FordPass Guides or Lincoln Way Concierge teams.
74 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FORD | BRONCO SPORT | 2021 |
FORD | ECOSPORT | 2018-2019 |
FORD | EDGE | 2019-2021 |
FORD | ESCAPE | 2017-2019 |
FORD | EXPEDITION | 2018-2021 |
FORD | EXPLORER | 2018-2021 |
FORD | F-150 | 2017-2021 |
FORD | F-250 SD | 2019-2021 |
FORD | F-350 SD | 2019-2021 |
FORD | F-450 SD | 2019-2021 |
FORD | F-550 SD | 2019-2021 |
FORD | FIESTA | 2019 |
FORD | FUSION | 2017-2020 |
FORD | FUSION ENERGI | 2017-2020 |
FORD | FUSION HYBRID | 2017-2020 |
FORD | MUSTANG | 2018-2021 |
FORD | MUSTANG MACH E | 2021 |
FORD | RANGER | 2019-2021 |
FORD | TRANSIT CONNECT | 2019-2020 |
LINCOLN | AVIATOR | 2020-2021 |
LINCOLN | CONTINENTAL | 2018-2019 |
LINCOLN | CORSAIR | 2020-2021 |
LINCOLN | MKX | 2018-2021 |
LINCOLN | NAUTILUS | 2019-2021 |
LINCOLN | NAVIGATOR | 2018-2021 |
1 Associated Document
Manufacturer Communications
SSM 49820
https://www.nhtsa.gov/recalls?nhtsaId=10194425
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Last update on 2022-05-19 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-19 / Affiliate links / Images from Amazon Product Advertising API