SSM March 2016 – Ford & Lincoln

Ford & Lincoln

NHTSA ID Number: 10204994 Manufacturer Communication Number: Service Summary Online automotive service information system for March 2016       45681 2016 Transit vehicles with dual sliding side doors are intentionally equipped with a grab handle on the passenger side b-pillar but no grab handle on the driver side b-pillar and is not a mis-built condition.   … Read more

Loss of Navigation Voice Prompts After A SYNC Map Update – 2016-2021 Ford & Lincoln

Ford & Lincoln

NHTSA ID Number: 10205694 Manufacturer Communication Number: SSM 50375 Summary Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed … Read more

Regional Program 20R01 – Door Latch Replacement – 2014-2015 Ford Fiesta & 2014-2016 Fusion & Lincoln MKZ

2016 Ford Fusion

NHTSA ID Number: 10190990 Manufacturer Communication Number: 20R01   Summary Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated attempts to shut the door, these … Read more

Missing Authorization, Command and Control Or Phone-As-A-Key Buttons in FordPass Or LincolnWay App – 2017-2022 Ford and Lincoln

2021 Ford Mustang Mach-E

NHTSA ID Number: 10214832 Manufacturer Communication Number: SSM 50873 Summary Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to … Read more

2018-2021 Ford & Lincoln – Unable to Perform Remote Commands via the FordPass/LincolnWay App – Erroneous Sleep Message

2021 Ford Bronco Sport

NHTSA ID Number: 10194413 Manufacturer Communication Number: SSM 49795 Summary Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts when the deep … Read more