Unable To Open Fuel Door Without Related DTCs – 2017-2018 Ford C-MAX Fusion & Lincoln MKZ

2018 Ford Fusion

SSM 47090 2017-2018 C-MAX Energi/C-MAX Hybrid/Fusion Energi/Fusion Hybrid/MKZ Hybrid – Unable To Open Fuel Door Without Related DTCs Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs.   This condition may be due to … Read more

Customer Satisfaction Program 17B07 – Telematics Control Unit Reprogramming – 2016-2017 Ford

April 4, 2017 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DELIVERY HOLD Customer Satisfaction Program 17B07 Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi Telematics Control Unit Reprogramming   PROGRAM TERMS   This program will be in effect through April 30, 2018.  There is no mileage limit for this program. … Read more

15N04 – Embedded Modem Replacement – 2012-2016 Ford & 2015 Lincoln

December 5, 2016 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15N04 – Supplement #2 Certain 2015 Model Year MKC and MKZ Vehicles Equipped with the Reserve Equipment Group, and Certain 2012-2016 Focus Electric, C-MAX Energi, and Fusion Energi Vehicles Embedded Modem Replacement   New! REASON FOR THIS SUPPLEMENT Claiming Instructions:  Information … Read more

Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application – 2012-2017 Ford & Lincoln

Ford

SSM 46371 – 2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) -Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application Some 2012-2017 Focus Electric/2013-2017 CMAX Energi/Fusion Energi/2015-2017 MKC/MKZ/2016-2017 MKX and 2017 Continental vehicles operating with a 3G TCU on or before 16-Jan-2017 may not respond to customers remote commands via MyLincoln/MyFord Mobile … Read more

Various SYNC Issues With Vehicle In Transport Mode – 2016-2018 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10201013 Manufacturer Communication Number: SSM 50039 Summary Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It … Read more