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NHTSA ID Number: 10177042
Manufacturer Communication Number: SSM 48908
Summary
Some 2016-2020 Ford
and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer’s Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
140 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | C-MAX | 2016-2018 |
| FORD | ECONOLINE | 2016-2019 |
| FORD | ECOSPORT | 2018-2020 |
| FORD | EDGE | 2016-2020 |
| FORD | ESCAPE | 2016-2020 |
| FORD | EXPEDITION | 2016-2020 |
| FORD | EXPLORER | 2016-2020 |
| FORD | EXPLORER POLICE INTERCEPT | 2016-2019 |
| FORD | F-150 | 2016-2020 |
| FORD | F-250 SD | 2016-2020 |
| FORD | F-350 SD | 2016-2020 |
| FORD | F-450 SD | 2016-2020 |
| FORD | F-550 SD | 2016-2020 |
| FORD | FIESTA | 2016-2019 |
| FORD | FLEX | 2016-2019 |
| FORD | FOCUS | 2016-2018 |
| FORD | FUSION | 2016-2020 |
| FORD | FUSION ENERGI | 2016-2019 |
| FORD | FUSION HYBRID | 2010, 2016-2019 |
| FORD | MUSTANG | 2016-2020 |
| FORD | RANGER | 2019-2020 |
| FORD | TAURUS | 2016-2019 |
| FORD | TRANSIT | 2016-2020 |
| FORD | TRANSIT CONNECT | 2016-2020 |
| LINCOLN | AVIATOR | 2020 |
| LINCOLN | CONTINENTAL | 2017-2020 |
| LINCOLN | CORSAIR | 2020 |
| LINCOLN | MKC | 2016-2019 |
| LINCOLN | MKS | 2016 |
| LINCOLN | MKT | 2016-2019 |
| LINCOLN | MKX | 2016-2020 |
| LINCOLN | MKZ | 2016-2020 |
| LINCOLN | MKZ HYBRID | 2016-2017, 2019 |
| LINCOLN | NAUTILUS | 2019-2020 |
| LINCOLN | NAVIGATOR | 2016-2020 |
APPLICABLE VEHICLES
2020 CAR: TV U611N AVIATOR
2018 CAR: CG C344N C-MAX
2018 – 2020 CAR: PL D544N CONTINENTAL
2020 CAR: TF CX483N CORSAIR
2018 – 2020 CAR: BW B515A ECOSPORT INDIA
2018 – 2020 CAR: DQ CD539N EDGE
2018 – 2019 TRUCK: M2 C520N ESCAPE
2020 CAR: TC CX482N ESCAPE
2018 – 2019 TRUCK: E4 ECONOLINE
2018 – 2020 TRUCK: B8 U553N EXPEDITION
2018 – 2019 TRUCK: UB U502N EXPLORER
2020 CAR: TW U625N EXPLORER
2018 – 2020 TRUCK: FC P552N F-150
2018 – 2019 CAR: CT B299N FIESTA MCA
2018 – 2019 TRUCK: P3 D471N FLEX
2018 CAR: DH C346N FOCUS
2018 – 2020 TRUCK: FE P558N SUPER DUTY
2018 – 2020 CAR: C7 CD391N FUSION
2018 – 2020 CAR: C7 CD391N FUSION
2018 – 2019 TRUCK: ME C489N MKC
2018 – 2019 TRUCK: P4 D472N MKT
2018 – 2020 CAR: D9 U540N MKX
2018 – 2020 CAR: C9 CD533N MKZ
2018 – 2020 CAR: C9 CD533N MKZ
2018 – 2020 CAR: ZG S550N MUSTANG
2018 – 2020 TRUCK: B9 U554N NAVIGATOR
2018 – 2019 CAR: PH D258N TAURUS
2018 – 2019 TRUCK: UB U502N EXPLORER
2019 – 2020 TRUCK: FG P375N RANGER
2018 – 2019 CAR: PH D258N TAURUS
2018 – 2020 CAR: HC V408E TRANSIT CONNECT
2018 – 2020 CAR: HC V408E TRANSIT CONNECT
2018 – 2020 TRUCK: TH V363N TRANSIT
2016 – 2017 CAR: CG C344N C-MAX
2017 CAR: PL D544N CONTINENTAL
2016 – 2017 CAR: DQ CD539N EDGE
2016 – 2017 TRUCK: M2 C520N ESCAPE
2016 – 2017 TRUCK: E4 ECONOLINE
2016 – 2017 TRUCK: B7 U222N EXPEDITION
2016 – 2017 TRUCK: UB U502N EXPLORER
2016 – 2017 TRUCK: FC P552N F-150
2016 – 2017 CAR: CT B299N FIESTA MCA
2016 – 2017 TRUCK: P3 D471N FLEX
2016 – 2017 CAR: DH C346N FOCUS
2016 TRUCK: FA P473N SUPER DUTY
2017 TRUCK: FE P558N SUPER DUTY
2016 – 2017 CAR: C7 CD391N FUSION
2016 – 2017 CAR: C7 CD391N FUSION
2016 – 2017 TRUCK: ME C489N MKC
2016 CAR: LE D385N MKS
2016 – 2017 TRUCK: P4 D472N MKT
2016 – 2017 CAR: D9 U540N MKX
2016 – 2017 CAR: C9 CD533N MKZ
2016 – 2017 CAR: C9 CD533N MKZ
2016 – 2017 CAR: ZG S550N MUSTANG
2016 – 2017 TRUCK: B5 U228N NAVIGATOR
2016 – 2017 CAR: PH D258N TAURUS
2016 – 2017 TRUCK: UB U502N EXPLORER
2016 – 2017 CAR: PH D258N TAURUS
2016 – 2017 CAR: HC V408E TRANSIT CONNECT
2016 – 2017 CAR: HC V408E TRANSIT CONNECT
2016 – 2017 TRUCK: TH V363N TRANSIT
1 Associated Document
Manufacturer Communications
SSM 48908 – 2016-2020 Various Ford And Lincoln Vehicles – Sync 3 Touchscreen – Volume Control Unresponsive When Using Apple Car Play
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- Compatible with Ford Models：Edge, Explorer (2011-2015); Focus (2012-2015); C-Max, Escape, Escape Hybrid, Taurus, Transit, F-150, Super Duty F-250, F-350, F-450, Flex, Fusion, Fiesta (2013-2015); Transit Connect (2014-2015); Expedition, Mustang (2015)
- Compatible with Lincoln Models: MKX 2011-2015; MKS, MKT, MKZ 2013-2015; MKC, Navigator 2015
- 20-Minute Plug-&-Play Installation：① Turn engine OFF 20+ mins ② Swap SD cards (label up) ③ Start engine → Auto-updates in 10-20 mins Never interrupt the process!
- One-Time Use & Device Warning： Locks to your car permanently after first installation; Never insert into phones/laptops – will corrupt data
- 2025 Reliable Offline Navigation: No cellular signal needed Updates include new roads, speed limits & points of interest
- ✅✅✅ Lifetime Service& Add to Cart Now!: Reliable, simple, and made to last, each Lucksky A15 Navigation SD Card comes with an absolute lifetime guarantee – that's our promise of enduring quality.
- ✅Compatible with Ford Navigation: C-Max (2013-2015), (Edge 2011/2015), Escape (2013/2015), Escape Hybrid (2013-2015), Expedition 2015, Expedition XT 2015, Explorer (2011-2016), F-150 (2013-2015), Fiesta (2014-2015), Flex (2013/2015), Focus (2012-2015), Fusion (2013-2016), Mustang 2015, Super Duty(F-250/FF-350/F-450) (2013-2016), Transit (2013 2015), Transit Connect (2014-2016)
- ✅Compatible with Lincoln Navigation: MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016), NAVIGATOR 2015
- ✅2025 A15 Newest System: The map includes the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada. This ford navigation sd card update is only available for SYNC systems that use SD cards for navigation. This A15 card Updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases.
- ✅Built-in Premium Chips: The ford navigation sd card is made of premium chips and 9 pins. It has 32GB of memory and high-speed data processing ability, which is not easily burned or damaged during use.
- LATEST DATA: A15 navigation SD card updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases. This map update covers hundreds of cities, counties and metropolitan areas in all 50 U.S. states and Canada. Latest 2025 version navigation accessories fits for Ford/Lincoln.
- COMPATIBLE WITH FORD MODELS: Fits for Ford (F-150 2013 - 2015), (EXPLORER 2011 - 2016), (FUSION 2013 - 2016), (EXPEDITION 2015), (ESCAPE 2013 - 2015), (EDGE 2011 - 2015), (FOCUS 2012 - 2015), (C-MAX 2013 - 2015), (ESCAPE HYBRID 2013 - 2015), (EXPEDITION XT 2015), (FIESTA 2014 - 2015), (FLEX 2013 - 2015), (MUSTANG 2015), (SUPER DUTY (F-250 / F-350 / F-450) 2013 - 2016), (TAURUS 2013 - 2015), (TRANSIT 2013 - 2015), (TRANSIT CONNECT 2014 - 2016).
- COMPATIBLE WITH LINCOLN MODELS: Fits for LINCOLN (MKZ 2013 - 2016), (MKX 2011 - 2016), (MKC 2015), (MKS 2013 - 2015), (MKT 2013 - 2015), (NAVIGATOR 2015).
- INSTALLATION INSTRUCTION: You need to check if the CCPU of Ford/Lincoln SYNC system is compatible or needs to be updated first, check the product image corresponding to the CCPU version. To install: 1. Turn vehicle off 2. Locate the SD card slot 3. Remove the old SD Card 4. Insert the new Navigatilon SD Card into the SD card slot untll it clicks 5. Start the engine to ensure the new Navigation SD Card is functioning. The word "Navigation" should appear in the upper right hand corner.
- BUY WITH CONFIDENCE: Press Navigation to access navigation functions. lf “Insert Nav SD Card" appears, this means the system doesn't recognize that the new card was inserted. Ensure the card is inserted all the way until it clicks. If for any reason you are not satisfied with your Navigation SD Card, we offer 24-hour, 100% satisfaction customer support services.
- 【Compatible with Ford models】F-150 2013-2015, Explorer 2011-2016, Fusion 2013-2016, Escape, Escape Hybrid 2013-2015, Super Duty (F-250/F-350/F-450) 2013-2016, Edge 2011-2015, Focus 2012-2015, Flex 2013-2015, Fiesta 2014-2015, C-Max 2013-2015, Mustang 2015, Taurus 2013-2015, Expedition 2015, Transit 2014-2015
- 【Compatible with Lincoln Models】MKC 2015, MKS 2013-2015, MKT 2013-2015, MKX 2011-2016, MKZ 2014-2016, Navigator 2015
- 【A15 Navigation SD Card】This SD card updates previous versions such as A14, A13, A12, and so on, providing expanded coverage of hundreds of cities, counties and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada. This Ford navigation SD card update ensures that users have access to the newest map data, allowing for accurate and up-to-date navigation information.
- 【Easy to Use】Before replacing the SD card, ensure the engine is OFF at least 10 mintes. Insert the new card (label side up), then turn ON the vehicle. The system will update automatically—DO NOT turn off the engine until it’s complete. The update takes about 10-20 minutes, with no additional programming required.
- 【Navigation SD Card Warning】Do not insert the A15 Sync navigation SD card into non-vehicle devices, as this may damage the map data. Additionally, A15 Navigation SD cards are locked to the first vehicle once inserted and cannot be switched to another vehicle
- SYNC 3 APIM Module: equipped with original navigation SYNC 3 APIM control module. The latest applicable SYNC 3 software, with the new complete NA223 map in 2024 Full coverage USA and Canada.
- OEM: HC3Z-19A387-B HU5Z-19A387-A HC3T-14F014-BD SYNC
- Plug and Play, This unit is intended to repair select Ford and Lincoln Sync 3 systems with inoperable touch screen systems (Black screen, frequent bluetooth disconnects, lag between touch input and reaction, etc).
- SYNC 3 GPS navigation module：Regardless of whether your vehicle has navigation or not, you can upgrade navigation/downgrade to non-navigation or keep it the same, no need to go to the dealership, Vehicle specific programming (VIN is required at checkout).
- NO TRIP TO DEALER NEEDED.Free Pre-Programmed: Please send VIN in time when purchasing.(we will pre-program the data matching according to your car VIN# for free. )!!! Without your VIN, I will not be able to ship as fast.
- COMPATIBLE WITH FORD MODELS: Super Duty(F-250/F-350/F-450) (2013-2016), F-150 (2013-2015), C-Max (2013-2015), Focus (2012-2015), Fusion (2013-2016), (Edge 2011/2015), Escape (2013/2015), Escape Hybrid (2013-2015), Expedition 2015, Expedition XT 2015, Explorer (2011-2016), Fiesta (2014-2015), Flex (2013/2015), Mustang 2015, Transit (2013 2015), Transit Connect (2014-2016)
- COMPATIBLE WITH LINCOLN MODELS: NAVIGATOR 2015, MKC 2015, MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016), MKS (2013-2015)
- A15 NEWEST VERSION: This A15 card Updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases. Latest version navigation system fits for Ford/Lincoln. This ford navigation sd card update is only available for SYNC systems that use cards for navigation
- INSTALLATION INSTRUCTION：You need to check if the CCPU of Ford/Lincoln SYNC system is compatible or needs to be updated first, check the product image corresponding to the CCPU version. Step 1: Turn vehicle off. Step 2: Locate the card slot. Step 3: Remove the old Card. Step 4: Insert the new Navigation SD Card into the slot until it clicks. Step 5: Start the engine to ensure the new Navigation SD Card is functioning. The word "Navigation" should appear in the upper right hand corner
- PAY ATTENTION: the navigation sd card can be used only in one car, once it is installed to the navigation system for the first time, it will be locked with cars VIN. Navigation system cards can not be used/switched from one vehicle to another
- Compatible with Lincoln Models:MKC 2015, MKS 2013-2015, MKT 2013-2015, MKX 2011-2016, MKZ 2014-2016, Navigator 2015
- Compatible with Ford models:F-150 2013-2015, Explorer 2011-2016, Fusion 2013-2016, Escape, Escape Hybrid 2013-2015, Super Duty (F-250/F-350/F-450) 2013-2016, Edge 2011-2015, Focus 2012-2015, Flex 2013-2015, Fiesta 2014-2015, C-Max 2013-2015, Mustang 2015, Taurus 2013-2015, Expedition 2015, Transit 2014-2015
- 2024 Latest Navigation GPS Maps SD Card A15: Navigation update 2024 Version A15 GM5T 19H449 AJ card compatible with Ford & Lincoln. The Ford navigation SD card map includes the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 United States and Canada
- Quality Service:1 year manufacturer's warranty and 30-Day No Hassle Money Back,If you have any question please feel free to contact us.Maigoo provides you with the most satisfactory service.
- Easy to Use:Insert the new card (label side up), then turn ON the vehicle. The system will update automatically—DO NOT turn off the engine until it’s complete. The update takes about 10-20 minutes, with no additional programming required.
- Final and Latest Version with Lifetime Guarantee: This navigation gps maps sd card A15 newest updated includes new roads usa and canada.V15 map update (released in 2024) will be the final version released.It will remain available while supplies last,this map update is only fits for syn c 2 system,it will not work on syn c3 or 4.
- Compatible with Ford Navigation: C-MAX 2013 - 2015,Edge 2011 - 2015,Escape 2013 - 2015,Escape Hybrid 2013 - 2015,Expedition 2015,Expedition XT 2015,Explorer 2011 - 2016,f-150 2013 - 2015,Fiesta 2014 - 2015,Flex 2013 - 2015
- Compatible with Ford Navigation: Focus 2012 - 2015,Fusion 2013 - 2016,Mustang 2015,Super Duty (F-250 / F-350 / F-450) 2013 - 2016,Taurus 2013 - 2015,Transit 2013 - 2015,Transit Connect 2014 - 2016
- Compatible with Lincoln Navigation: MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016), MKZ (2013-2016),Navigator (2015)
- Plug and Play Easy Installation: Built in gps integration and no dependency on cellular signal,compared with mobile phone navigation, it avoids the inconveniences caused by incoming calls on the mobile phone, the depletion of the phone's battery, and weak regional signals during driving, thus enhancing the safety of vehicle driving,what's more,only plug&play to set up.
Last update on 2025-06-11 / Affiliate links / Images from Amazon Product Advertising API
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