F-350

2017-2019 Ford F-Super Duty – Equipped With 5th-Wheel Gooseneck Hitch Prep Package -Pickup Bed Damage – Bed Replacement

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2019 Ford F-Super Duty

NHTSA ID Number: 10198637 Manufacturer Communication Number: SSM 49881   Summary Some 2017-2019 F-Super Duty vehicles equipped with the factory 5th-wheel gooseneck hitch prep package may require replacement of the pickup bed. The 2020 F-Super Duty pickup beds have superseded the 2017-2019 F-Super Duty pickup bed and the existing rear bed plug/connector housing is not interchangeable with … Read more

Customer Satisfaction Program 20M04 – Power Door Lock Actuator Failure – 2015-2019 Ford F-150, 2017-2019 F-250-F-550

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2019 Ford F-150

NHTSA ID Number: 10198638 Manufacturer Communication Number: 20M04 Summary In some of the affected vehicles, moisture and water entering a power door lock actuator housing can cause the actuator motor to momentarily freeze in cold temperatures and may also cause actuator motor corrosion over time. Frozen water within a power door lock actuator housing or corrosion of … Read more

Intermittent Audio Echo/Robotic Voice During A Bluetooth Phone Call – 2019-2021 Ford & Lincoln

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2021 Ford Mustang

NHTSA ID Number: 10198640 Manufacturer Communication Number: SSM 49885   Summary Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then … Read more

Customer Satisfaction Program 21B42 – Certification Label and Front Spring Mismatch to Order Guide – 2020-2021 Ford F-350-F-550 Ambulance & Wrecker Vehicles

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2021 Ford F-550

  NHTSA ID Number: 10201083 Manufacturer Communication Number: 21B42-S1   Summary All of the affected vehicles were built with front spring and front gross axle weight rating (FGAWR) below the customer expected value. The marketing Order Guide stated that on units equipped with Ambulance & Wrecker packages, customers would get up to 7000 lb front spring FGAWR. … Read more

Customer Satisfaction Program 20B45 – Instrument Panel Cluster Replacement – 2020 Ford Super Duty

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2020 Ford F-Super Duty Dual Wheel

NHTSA ID Number: 10204042 Manufacturer Communication Number: 20B45   Summary Certain 2020 Model Year Super Duty Vehicles with XL Trim and SYNC 3 Instrument Panel Cluster Replacement In some of the affected vehicles, a coding error may have caused a 2.3″ display screen instrument panel cluster (IPC) to be installed in place of the 4.2″ display screen … Read more