24E032 – 24S25 – Hood Scoop Accessory Removal – 2021-2024 Ford Bronco Sport

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April 12, 2024 NHTSA CAMPAIGN NUMBER: 24E032000

Accessory Hood Scoop May Detach

A hood scoop that detaches while driving can damage the windshield or become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 24E032

Manufacturer Ford Motor Company

Components STRUCTURE

Potential Number of Units Affected 1,209

 

Summary

Ford Motor Company (Ford) is recalling certain Ford Bronco Sport Hood Scoops with part number VM1PZ-16C630-AeBay, that were sold as accessory parts for 2021-2024 Bronco Sport vehicles. The hood scoop may detach from the vehicle.

 

Remedy

Ford will provide a refund for the Sport Hood Scoops. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S25.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


April 15, 2024

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 24S25
Certain 2021-2024 Bronco Sport vehicles with installed hood scoop accessory
Hood scoop accessory removal

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Bronco Sport 2021-2024 Not Applicable All

US population of affected vehicles: 928

 

REASON FOR THIS SAFETY RECALL

On some the affected vehicles, the installed hood scoop accessory may become dislodged from the hood during vehicle operation.  A hood scoop that detaches while driving can damage the windshield and/or create a road hazard for other road users, increasing the risk of a crash.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to remove the hood scoop accessory.  This service must be performed on all affected vehicles at no charge to the vehicle owner. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.

To assist vehicle owners to have this repair completed, dealers should:

  • Arrange to pick up the owner’s vehicle and drive it to the dealership for repairs (rentals are authorized – see Rental Vehicles) o Re-deliver the owner’s vehicle after repairs have been completed.
  • Pick-Up & Delivery and alternative transportation should be made available for all customers as appropriate. Refer to the Rental and Claiming sections for further details.

This allowance may be claimed one time per VIN when the repair is completed.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters will not be mailed for this program as VINS are not associated with this accessory.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 

MOBILE SERVICE REPAIR ASSESSMENT LEVEL

– Not a Mobile Service Repair

 

SOLD VEHICLES

  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

Correct all affected units in your new vehicle inventory before delivery.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

BRANDED / SALVAGED TITLE VEHICLES                                    

Affected branded / salvaged title vehicles are eligible for this recall.

 

OWNER REFUNDS

  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at PO Box 6251, Dearborn, MI 48121-6251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with hood scoop removal and the initial hood scoop accessory purchase price.

 

RENTAL VEHICLES

With proper service appointment scheduling, rental vehicles should not be required. However, if you have a unique owner circumstance that may require a rental vehicle, such as paint repair taking a longer period of time, please contact the SSSC via the SSSC Web Contact Site.

 

PICK-UP & DELIVERY- Participating Dealers

Dealers participating in the Remote Experience Program:

  • Ford Dealers – Refer to EFC14125, 2024 Remote Experience Program, Pick-Up & Delivery Offset section for additional details.

 

PICK-UP & DELIVERY- Non-participating Dealers

Ford Dealers not participating in the 2024 Remote Experience Program for Pick-Up & Delivery are authorized to claim unique services for completing this program.

  • Dealers are authorized to claim one-half labor hour per repair for vehicle Pick-Up & Delivery services. Refer to Labor Allowances for details.
  • Dealers must retain a Vehicle Pick-Up & Delivery Record with the repair order documentation.

 

ALTERNATIVE TRANSPORTATION

If a customer is unable or does not wish to rent a vehicle but still requires transportation, the rental reimbursement allowance can be used for alternative transportation. Alternative transportation is approved for $100 per day for both Ford and Lincoln customers. The dollar-per-day allowance can be cumulative across multiple rides per day (e.g. ride to work $20 and ride home $24).

  • Alternative transportation reimbursement can be claimed for both short-term and long-term scenarios.
  • Any amount over the cost-per-day limits will be the customer’s responsibility.
  • The customer will need to pay upfront and provide proof of payment to the dealer. Dealers will then need to submit for reimbursement following the Rental Vehicle Reimbursement Process and then refund the customer.

Examples of alternative transportation:

  • Taxi
  • Public Transportation – Subway, Train, or Bus
  • Rideshare alternatives (Uber, Lyft, etc.)

 

PARTS REQUIREMENTS

Parts are not required to complete this repair.

 


CERTAIN 2021 – 2023 MODEL YEAR BRONCO SPORT VEHICLES — REMOVE THE HOOD SCOOP

SERVICE PROCEDURE

IMPORTANT! The Service Technician Specialty Training (STST) Competency 10 certification requirement, for U.S. market only, will be enforced starting with repair orders opened on or after April 1, 2024. Field Service Action (FSA) repairs will reject if the repairing technician is not certified in STST Competency 10 FSA. See Electronic Field Communication (EFC) 14251 for more details.

NOTE: Follow these hood scoop removal steps in detail to avoid damage to the vehicle’s paint finish.

NOTE: Install masking take to hood scoop outline and hood to protect the parts and prevent any damage.

1. Install masking take on the hood scoop and the hood. See Figure 1.

 

2. Initiate the removal process by positioning the Nylon Thread at one of the front corners. Apply steady pressure while smoothly guiding the thread along the targeted path. Employ a back-and-forth motion to ensure a thorough and controlled separation. See Figure 2.

 

3. Install a plastic wedge into the corners to maintain the gap created by the Nylon Thread. See Figure 3.

 

4. Continue the cutting process from all corners, following the steps outlined in steps 2 and 3 until you have traversed the entire contact area. See Figure 4.

 

5. Remove and discard the hood scoop. See Figure 5.

 

6. Using a 3M Stripe Off Wheel / Adhesive Remover Eraser Wheel or equivalent, attached to a drill, ensuring it operates at a very low rotation speed to effectively eliminate adhesive and tape residue. See Figure 6.

 

7. Thoroughly clean the area with 3M Adhesive Remover or equivalent to eliminate any remaining tape and adhesive residue. See Figure 7.

 

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 

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Chronology :

On January 30, 2024, an issue pertaining to Bronco Sport accessory hood scoops was brought to Ford’s Critical Concern Review Group (CCRG) for review.

In February 2024, the FLA team reviewed photos of 2 claims which show minimal evidence of adhesive residue. The adhesive is intended to be the primary attachment mechanism of the hood scoop to the vehicle.

The FLA Quality team conducted a read-across for vehicles fitted with similar hood scoops. The instructions outline a similar process and attachment method, but a similar detachment trend is not present on those vehicle lines.

On February 26, 2024, The FLA team removed this accessory from all websites and catalog listings.

In March 2024, the FLA team conducted an assembly trial and identified a new hood scoop with warpage in the honeycomb grill area that does not meet specification.

As of March 5, 2024, Ford is aware of 24 reports of loose/detached hood scoops in North America. The first known report of a detached hood scoop was received on April 8, 2021.

As of April 2, 2024, parts have been purged from Ford Authorized Distributors (FADs) and dealers. Hood scoop accessories are not traceable to VIN and Ford does not have customer contact information for the final purchasers.

On April 05, 2024, Ford’s Field Review Committee reviewed the concern and approved a field action.

Ford is not aware of any reports of accidents, injuries, or Vehicle Owner Questionnaires (VOQs) related to this condition.

 


1 Affected Product

Equipment

BRAND PART NO. PRODUCTION DATES
FORD ACCESSORY PARTS BRONCO SPORT HOOD SCOOP

 


3 Associated Documents

Defect Notice 573 Report

RCLRPT-24E032-1614.PDF 214.872KB

 


Recall Acknowledgement

RCAK-24E032-7494.pdf 645.286KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24E032-7086.pdf 542.672KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24E032&docType=RCL

 


 

Bestseller No. 1
Kojem Hood Scoop Compatible with 2015-2020 Ford F-150 Truck Body Kit Air Vent Cover Hood Vent Cold Air Flow Painted Black Finish
  • Fitment: The Hood Scoop Compatible with Hood Scoop 2015-2020 Ford F150 F-150 Truck (Except Raptor Models). Please note it does not compatible with Raptor Models. Please Double-Check that this is compatible with your vehicle.
  • Premium Quality: Made of high quality auto grade plastic for strength and durability. Built to strict quality control standards, durable construction to withstand years of continued use.
  • Improve Performance: The scoop helps the engine to dissipate heat, promote air circulation, maximize heat removal, and ensure the performance of the car.
  • Accentuate Overall Look: Add a unique offer-road look to your truck's appearance, elegant, attractive, and generous. Accentuates your vehicles overall look. Installing a hood scoop will give your vehicle a very large visual element.
  • Package Included: You will receive 1 x Hood Scoop and instructions. There is 3M tape on the back. You need to keep the installation location clean before use. Bolt-on installation is also recommend.
Bestseller No. 2
LONGKEES Hood Scoop For 2021-2023 Ford Bronco
  • Fitment:2021 2022 2023 Ford Bronco
  • Easy Installation:No Tool Required.Needn't for any modifications,Clean the position before installation,and heat the tape a little for better adhesion. Just simply peel the self-adhesive tape from the back and put on the right place for an easy to install.
  • New Look:The Hood Scoop change the ordinary exterior Provides fashionable personality and passion for your car, making it unique and different from any other. Also protect your original vehicle better. The textured finish hides any minor scrapes or dings from rocks.
  • Superior Quality: Constructed of high quality ABS plastic,durability, light weight.While the scoop doesn’t add any additional underhood airflow, it adds a lot of style.
  • Service:If you have any questions about the hood scoop, please contact us before purchasing it
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Scott Drake Stamped Steel Hood Scoop in a Semi-Gloss Black Finish, Compatible with 1965-1966 Ford Shelby Mustang GT350, Model S1MS-16025-M
  • ADD TO THE AUTHENTICITY of your Shelby GT350 with a Stamped Steel Hood Scoop, an exact copy of the original Shelby scoop perfectly contoured to fit your Classic
  • IMPROVE PERFORMANCE BY INCREASING AIRFLOW with a hood scoop that can be brazed, welded, or bonded to an original steel hood
  • READY TO PREP AND PAINT to match your Mustang's color scheme, all with a semi-gloss finish - an absolute must have among Shelby Mustang Accessories
  • EASY INSTALL and less installation work thanks to the precision stamped steel being easier to blend than a thicker fiberglass scoop, also can be riveted in place like Classic Shelby Cobras
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‎DNA MOTORING HOODS-FM05 Racing Hood Scoop Vent Cover [Compatible with 05-09 Ford Mustang], 1 Pack
  • Made with High Quality ABS Plastic
  • 26"L x 16"W x 1.75"H Overall Dimensions
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IAG I-Line Hood Scoop for Ford Bronco 2021+ 2/4 Door (Not Sport), Black
  • AGGRESSIVE STYLING - The IAG I-Line Non-Functional Hood Scoop adds a more aggressive look, which is already one of the toughest looking trucks on the market. The scoop matches and fits the body lines of your hood; to blend in while standing out. This unit provides a similar look to the OEM accessory piece at a fraction of the price. While the scoop doesn’t add any additional underhood airflow, it adds a lot of style. Constructed of durable ABS plastic, this scoop is as tough as it looks.
  • EASY INSTALLATION - The I-Line Hood Scoop is very easy to install. Just clean your hood carefully, apply the included adhesion promoter and then peel off the backing on the pre-installed 3M adhesive strips and apply to the hood. For best adhesion it can help to warm the adhesive strips with a hair dryer prior to installation. There’s no cutting, drilling, or other permanent modifications.
  • DURABLE ABS CONSTRUCTION - Constructed of high quality ABS plastic, each I-Line hood scoop is designed to withstand the elements. The textured black finish perfectly matches the other OEM exterior accents. The scoop looks great on any color Bronco. The textured finish hides any minor scrapes or dings from rocks.
  • INCLUDES - 1x Hood Scoop, Adhesion Promoter
  • FITMENT - Fits Ford Bronco 2021 2022 2023 2024+ Two & Four door models (NOT Sport) - Please be sure your vehicle does not have a ceramic coating applied and a wax has not been recently applied to the hood.
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Unpainted Hood Scoop Compatible with 2005-2009 Ford Mustang GT OE Factory Style California Special Scoop HS008
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Front Racing Style Air Vent Hood Scoop Compatible For Ford Mustang GT V8 2005-2009 Black
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HECASA Hood Scoop Grille Compatible with 2021-2024 Ford Bronco Replacement for VM2DZ-16C630-B FO34E01 Black ABS Plastic
  • Vehicle Compatibility: The hood scoop is compatible with 2021-2024 Ford Bronco 2-Door & 4-Door. NOTE: It will not fit 2021-2023 Bronco Sport. Replacement for VM2DZ-16C630-B FO34E01.
  • Superior Material: Made of premium ABS plastic for superior strength and long-lasting usage, durable, wear resistance, heat resistance, impact resistance and better performance.
  • Excellent Performance: Designed to provide airflow for the engine to achieve heat dissipation. This hood scoop can reduce drag and improve aerodynamics by directing airflow over the vehicle's body. Give your vehicle a sporty and aggressive look.
  • Package Content: You will receive 1 x Hood Scoop. Package includes mounting hardware and instructions.
  • Easy Installation: Direct Replacement. Easy to install without any special tools. We have the tape for you to glue. Please clean the installation point before installation.
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Hood vent Compatible With 2015-2017 Ford Mustang, M Type Air Hood Vent Scoop Unpainted Black Polypropylene PP by IKON MOTORSPORTS, 2016
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  • Meeting Or Exceeding All Required And Standardized Testing

Last update on 2024-05-18 / Affiliate links / Images from Amazon Product Advertising API

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