24E032 – 24S25 – Hood Scoop Accessory Removal – 2021-2024 Ford Bronco Sport

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April 12, 2024 NHTSA CAMPAIGN NUMBER: 24E032000

Accessory Hood Scoop May Detach

A hood scoop that detaches while driving can damage the windshield or become a road hazard, increasing the risk of a crash.


NHTSA Campaign Number: 24E032

Manufacturer Ford Motor Company

Components STRUCTURE

Potential Number of Units Affected 1,209



Ford Motor Company (Ford) is recalling certain Ford Bronco Sport Hood Scoops with part number VM1PZ-16C630-AeBay, that were sold as accessory parts for 2021-2024 Bronco Sport vehicles. The hood scoop may detach from the vehicle.



Ford will provide a refund for the Sport Hood Scoops. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S25.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Check if your Vehicle has a Recall


April 15, 2024

Safety Recall 24S25
Certain 2021-2024 Bronco Sport vehicles with installed hood scoop accessory
Hood scoop accessory removal



Vehicle Model Year Assembly Plant Build Dates
Bronco Sport 2021-2024 Not Applicable All

US population of affected vehicles: 928



On some the affected vehicles, the installed hood scoop accessory may become dislodged from the hood during vehicle operation.  A hood scoop that detaches while driving can damage the windshield and/or create a road hazard for other road users, increasing the risk of a crash.



Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to remove the hood scoop accessory.  This service must be performed on all affected vehicles at no charge to the vehicle owner. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.

To assist vehicle owners to have this repair completed, dealers should:

  • Arrange to pick up the owner’s vehicle and drive it to the dealership for repairs (rentals are authorized – see Rental Vehicles) o Re-deliver the owner’s vehicle after repairs have been completed.
  • Pick-Up & Delivery and alternative transportation should be made available for all customers as appropriate. Refer to the Rental and Claiming sections for further details.

This allowance may be claimed one time per VIN when the repair is completed.



Owner letters will not be mailed for this program as VINS are not associated with this accessory.


Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.



– Not a Mobile Service Repair



  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.



Correct all affected units in your new vehicle inventory before delivery.



The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.


BRANDED / SALVAGED TITLE VEHICLES                                    

Affected branded / salvaged title vehicles are eligible for this recall.



  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at PO Box 6251, Dearborn, MI 48121-6251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with hood scoop removal and the initial hood scoop accessory purchase price.



With proper service appointment scheduling, rental vehicles should not be required. However, if you have a unique owner circumstance that may require a rental vehicle, such as paint repair taking a longer period of time, please contact the SSSC via the SSSC Web Contact Site.


PICK-UP & DELIVERY- Participating Dealers

Dealers participating in the Remote Experience Program:

  • Ford Dealers – Refer to EFC14125, 2024 Remote Experience Program, Pick-Up & Delivery Offset section for additional details.


PICK-UP & DELIVERY- Non-participating Dealers

Ford Dealers not participating in the 2024 Remote Experience Program for Pick-Up & Delivery are authorized to claim unique services for completing this program.

  • Dealers are authorized to claim one-half labor hour per repair for vehicle Pick-Up & Delivery services. Refer to Labor Allowances for details.
  • Dealers must retain a Vehicle Pick-Up & Delivery Record with the repair order documentation.



If a customer is unable or does not wish to rent a vehicle but still requires transportation, the rental reimbursement allowance can be used for alternative transportation. Alternative transportation is approved for $100 per day for both Ford and Lincoln customers. The dollar-per-day allowance can be cumulative across multiple rides per day (e.g. ride to work $20 and ride home $24).

  • Alternative transportation reimbursement can be claimed for both short-term and long-term scenarios.
  • Any amount over the cost-per-day limits will be the customer’s responsibility.
  • The customer will need to pay upfront and provide proof of payment to the dealer. Dealers will then need to submit for reimbursement following the Rental Vehicle Reimbursement Process and then refund the customer.

Examples of alternative transportation:

  • Taxi
  • Public Transportation – Subway, Train, or Bus
  • Rideshare alternatives (Uber, Lyft, etc.)



Parts are not required to complete this repair.




IMPORTANT! The Service Technician Specialty Training (STST) Competency 10 certification requirement, for U.S. market only, will be enforced starting with repair orders opened on or after April 1, 2024. Field Service Action (FSA) repairs will reject if the repairing technician is not certified in STST Competency 10 FSA. See Electronic Field Communication (EFC) 14251 for more details.

NOTE: Follow these hood scoop removal steps in detail to avoid damage to the vehicle’s paint finish.

NOTE: Install masking take to hood scoop outline and hood to protect the parts and prevent any damage.

1. Install masking take on the hood scoop and the hood. See Figure 1.


2. Initiate the removal process by positioning the Nylon Thread at one of the front corners. Apply steady pressure while smoothly guiding the thread along the targeted path. Employ a back-and-forth motion to ensure a thorough and controlled separation. See Figure 2.


3. Install a plastic wedge into the corners to maintain the gap created by the Nylon Thread. See Figure 3.


4. Continue the cutting process from all corners, following the steps outlined in steps 2 and 3 until you have traversed the entire contact area. See Figure 4.


5. Remove and discard the hood scoop. See Figure 5.


6. Using a 3M Stripe Off Wheel / Adhesive Remover Eraser Wheel or equivalent, attached to a drill, ensuring it operates at a very low rotation speed to effectively eliminate adhesive and tape residue. See Figure 6.


7. Thoroughly clean the area with 3M Adhesive Remover or equivalent to eliminate any remaining tape and adhesive residue. See Figure 7.


IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.


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Chronology :

On January 30, 2024, an issue pertaining to Bronco Sport accessory hood scoops was brought to Ford’s Critical Concern Review Group (CCRG) for review.

In February 2024, the FLA team reviewed photos of 2 claims which show minimal evidence of adhesive residue. The adhesive is intended to be the primary attachment mechanism of the hood scoop to the vehicle.

The FLA Quality team conducted a read-across for vehicles fitted with similar hood scoops. The instructions outline a similar process and attachment method, but a similar detachment trend is not present on those vehicle lines.

On February 26, 2024, The FLA team removed this accessory from all websites and catalog listings.

In March 2024, the FLA team conducted an assembly trial and identified a new hood scoop with warpage in the honeycomb grill area that does not meet specification.

As of March 5, 2024, Ford is aware of 24 reports of loose/detached hood scoops in North America. The first known report of a detached hood scoop was received on April 8, 2021.

As of April 2, 2024, parts have been purged from Ford Authorized Distributors (FADs) and dealers. Hood scoop accessories are not traceable to VIN and Ford does not have customer contact information for the final purchasers.

On April 05, 2024, Ford’s Field Review Committee reviewed the concern and approved a field action.

Ford is not aware of any reports of accidents, injuries, or Vehicle Owner Questionnaires (VOQs) related to this condition.


1 Affected Product




3 Associated Documents

Defect Notice 573 Report

RCLRPT-24E032-1614.PDF 214.872KB


Recall Acknowledgement

RCAK-24E032-7494.pdf 645.286KB


Manufacturer Notices(to Dealers,etc)

RCMN-24E032-7086.pdf 542.672KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…




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Last update on 2024-05-18 / Affiliate links / Images from Amazon Product Advertising API

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