Audio System Randomly Seeks Through FM Radio Stations When Bluetooth Device Is Connected – 2020 Ford EcoSport

2020 Ford Ecosport

NHTSA ID Number: 10191100 Manufacturer Communication Number: SSM 49748   Summary Some 2020 EcoSport vehicles may exhibit a concern where the radio randomly seeks through FM stations when a Bluetooth device is connected and streaming audio. To resolve this condition, reflash the SYNC module with the latest software using the appropriate Ford diagnostic scan tool and Workshop … Read more

Various SYNC4 Concerns – 2021 Ford Mustang Mach-E/F-150

2021 Ford Mustang Mach-E

NHTSA ID Number: 10202700 Manufacturer Communication Number: TSB 21-2310   Summary Some 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio settings resetting after a key cycle, Android Auto connection concerns, Sirius presets missing more than three pages after a key cycle, Information and Entertainment screen freezing/locking up, Pro-Power Onboard messaging confusion after … Read more

SYNC 4 – Various SYNC Concerns – 2021 Ford Mustang Mach-E/F-150

2021 Ford Mustang Mach-E

NHTSA ID Number: 10199504 Manufacturer Communication Number: SSM 49944   Summary Some 2021 Mustang Mach-E/F-150 vehicles may exhibit audio settings resetting after a key cycle, Android Auto concerns, Sirius presets missing more than three pages after a key cycle, touchscreen intermittent freezing/locking up, Pro Power Onboard messaging confusion after a tripped circuit breaker (F-150 only), WiFi keyboard … Read more

Customer Satisfaction Program 21B36 – Software Calibration Update – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10198615 Manufacturer Communication Number: 21B36   Summary Some 2021 Mustang Mach-E vehicles may exhibit Bluetooth disconnection when the customer is using Phone as a Key to unlock or start their vehicle. The customer can still unlock and/or start their vehicle using the key FOB. The customer can also unlock their vehicle using FordPass or … Read more

Intermittent Audio Echo/Robotic Voice During A Bluetooth Phone Call – 2019-2021 Ford & Lincoln

2021 Ford Mustang

NHTSA ID Number: 10198640 Manufacturer Communication Number: SSM 49885   Summary Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then … Read more