| “This site contains affiliate links for which OEMDTC may be compensated” |
April 12, 2024 NHTSA CAMPAIGN NUMBER: 24V267000
Loss of Drive Power from Undetected Low Battery
An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
NHTSA Campaign Number: 24V267
Manufacturer Ford Motor Company
Components ELECTRICAL SYSTEM, POWER TRAIN
Potential Number of Units Affected 456,565
Summary
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Remedy
Dealers will recalibrate the body control module and power train control module, free of charge. Owner notification letters are expected to be mailed May 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Chronology :
On October 25, 2023, The National Highway Traffic Safety Administration’s Office of Defects Investigation (NHTSA ODI) requested information regarding allegations of loss of motive power (LOMP) followed by a loss of 12-volt accessories on 2021 MY Bronco Sport vehicles. NHTSA provided 29 potentially responsive Vehicle Owner Questionnaires (VOQs) that indicated that most customers’ concerns were resolved with a 12-volt battery replacement.
On November 28, 2023, Ford’s Critical Concern Review Group (CCRG) opened an investigation into this concern.
From November 2023 through January 2024, the Low Voltage Power Supply Engineering team evaluated field returns and warranty data for 2021 Bronco Sport vehicles focusing on 12-volt batteries and low voltage systems.
From December 2023 through March 2024, the Low Voltage Power Supply Engineering team conducted system and vehicle level testing and teardowns with batteries with various physical conditions and state of charge. The testing revealed that the Body Control Module (BCM) and Powertrain Control Module (PCM) calibrations are unable to detect the battery failure on these vehicles, which can result in a LOMP if the alternator is unable to keep up with the electrical load demand or if an Auto Stop-Start event is initiated.
On January 31, 2024, NHTSA’s ODI opened Preliminary Investigation PE24-002 into this concern.
As of February 8, 2024, Ford is aware of 917 warranty reports, 11 field reports, and 54 customer complaints related to this concern. There are 3 unverified reports of fire and 2 property damage claims.
As of February 8, 2024, Ford is not aware of any accidents or injuries attributed to this condition.
On April 5, 2024 Ford’s Field Review Committee reviewed the concern and approved a field action.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | BRONCO SPORT | 2021-2024 |
| FORD | MAVERICK | 2022-2023 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V267-6161.PDF 217.534KB
Recall Acknowledgement
RCAK-24V267-7377.pdf 645.471KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V267&docType=RCL
Reprogramming
Service Information & Reprogramming
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
| IDS/FDRS | VCM, VCM II , VCMM |
X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
 |
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool |
|
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |
|
CarDAQ-Plus |
|
CarDAQ-M |
|
VSI J2534 ECU Reprogrammer |
|
|
|
|
|
|
|
|
|
|
|
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
- 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
- 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
- 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
- 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
- The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
- The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
- With its 67IN1 without dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
- Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
- 【Autel MaxiFlash VCI】👉The MaxiFlash VCI is a bluetooth-enabled vehicle communication interface (VCI) and a J2534-1 and J2534-2 compliant pass-thru programming device. Compatible with the MaxiSYS MS909 advanced diagnostics tablet. The MaxiFlash VCI supports CAN FD, 4 CAN Channels, D-PDU, ISO22900-1 & ISO 22900-2 protocols and is RP1210 compliant.
- 【Programming Compatibility】👉The MaxiFlash VCI is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming interface. Using the updated OEM software, it is capable of replacing the existing software/firmware in the Electronic Control Units (ECU), programming new ECUs, and fixing software-controlled drivability issues and emission issues.
- 【Communication Compatibility】👉The MaxiFlash VCI supports Bluetooth (BT), Wi-Fi, and USB communications. It can transmit vehicle data to the tablet with or without a cable connection. In open areas, the working range of the transmitter through Bluetooth communication is up to 328 feet (about 100 m). The working range of 5G Wi-Fi is up to 164 feet (50 m). If the signal is lost due to being taken out of range, communication will be restored once the tablet is within range.
- 👉The MaxiFlash VCI can be used with a Windows computer with applicable OE subscription for vehicle module programming and when connected to the MaxiSYS MS909 tablet for BMW and for Mercedes (compatible) vehicle module programming.
- 👉Includes One-Year Limited Warranty. This VCI Kit also includes an Autel Main Cable V2.0, USB 2.0 cable, and AC/DC adapter. 🚦If you have any other question, feel free to contact 📧 mbdh2022@outlook. com 📧
- 【Why Choose LAUNCH scanner X431 PRO5】It is the original LAUNCH X431 scan tool, the 2024 upgraded version of PROS V+, X431 PRO3 and V+ 4.0, which is a worthwhile investment for repair shops and mechanics. LAUNCH X431 PRO 5, all is set to OE-level standards with 1) J2534 ECU Programming & 50+ service same as PAD Series; 2) Bi-directional control + All system diagnostics as Snap-on scanner; 3) Online Coding functions directly connect to OEM server; 4) Top-notch Topology Mapping function
- 【J2534 Programming with Smart Box 3.0】 What is super SmartBox 3.0 VCI? Worth 1000$, Smart Box 3.0 is backed on new ISO9141/J1850/SAE J2610/CANFD/DOIP, which enables you to run 14x quicker data trans and advanced OEM J2534 reprogramming for B-MW, Ben-z, F-ord, Jaguar, Land Rover, GW, Volvo, etc. (please reach to us for more details). It also serves as a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
- 【New Released Topology Mapping】Update your X431 PRO 5 to V 7.03.014 to gain Topology Mapping function. This advanced feature, typically found only on tools costing over $3000, provides a comprehensive view of a vehicle's data bus configurations, improving repair efficiency by up to 90%. With just one click, you can gain insights into the layout of a vehicle's system and clear any troubles. Compatibility with your vehicle's brand should be verified by checking the VIN before purchasing.
- 【LAUNCH X431 PRO 5 with Powerful 50+ Services】Especially designed for pro mechanics and big repair shops, Launch X431 scanner PRO5 is equipped with 50+ hot reset functions for 150 car makes which same as X431 PAD serious. Easy to navigate and help you do ABS Bleeding, TPMS Reset, Oil Reset, EPB Reset, Suspension, BMS, Injector Coding, IMMO, Power balance, Throttle Matching and more. 🚩Notice: we offer 2-year f ree update while other brands generally 1 year.
- 【A-ctive Test + ECU Coding】Come with appealing bi-directional control to troubleshoot all possible problems for full systems within 5 min.This LAUNCH X431 PRO scanner even develops all practical functions needed by all technicians:1) ECU Coding for replacing, match, relearn, recode new ECU modules;2) Online Coding for B-MW, VW, Porsche, Ben-z to surf OEM data;3) VAG Guided functions ease complex issues;4) Personalization & ADAS improving car performance and driving safety.
Last update on 2024-06-16 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-267
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company APR 12, 2024 NHTSA Recall No. : 24V-267 Manufacturer Recall No. : 24S24 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 456,565 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2021-2024 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS
Descriptive Information : Ford’s team reviewed manufacturing records to determine the population of affected vehicles. The Ford process is capable of tracing Powertrain Control Module and Body Control Module calibrations to the vehicle in which the calibrations are installed. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line
Automotive Service Information System (OASIS) database. 402,978 Ford Bronco Sport vehicles are affected.
Production Dates : FEB 05, 2020 – MAR 13, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-267 Page 2 Vehicle 2 : 2022-2023 Ford Maverick Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed manufacturing records to determine the population of affected vehicles. The Ford process is capable of tracing Powertrain Control Module and Body Control Module calibrations to the vehicle in which the calibrations are installed. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 53,587 Ford Maverick vehicles are affected. Production Dates : FEB 03, 2021 – OCT 28, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : An insufficient calibration strategy for detecting sudden battery degradations during a drive cycle can lead to (a) a vehicle that is unable to restart after an auto start/stop event or (b) experience a stall while coming to a stop at low speed. Either may be accompanied by a loss of 12-volt accessories, including hazard lights.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A loss of motive power can increase the risk of a crash.
Description of the Cause : The BCM and PCM calibrations are unable to detect a sudden change in the 12- volt battery State of Charge (SOC) during a drive cycle. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Body Control Module
Component Description : Body Control Module Calibration – Bronco Sport Component Part Number : M1PT-14F390-AC* The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-267 Page 3 Component Name 2 : Body Control Module
Component Description : Body Control Module Calibration – Maverick Gas Component Part Number : NZ6T-14F390-AD* Component Name 3 : Body Control Module
Component Description : Body Control Module Calibration – Maverick HEV Component Part Number : NZ6T-14F390-BD* Component Name 4 : Powertrain Control Module
Component Description : Powertrain Control Module Calibration – MY2021 Component Part Number : M1PA-12A650-* Component Name 5 : Powertrain Control Module
Component Description : Powertrain Control Module Calibration – MY2022 Component Part Number : N1PA-12A650-* Component Name 6 : Powertrain Control Module
Component Description : Powertrain Control Module Calibration – MY2023 Component Part Number : P1PA-12A650-* Component Name 7 : Powertrain Control Module
Component Description : Powertrain Control Module Calibration – MY2024 Component Part Number : R1PA-12A650-* Supplier Identification : Component Manufacturer
Name : Ford Motor Company Address : 1 American Rd
Dearborn Michigan 48166 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-267 Page 4 Country : United States Chronology :
On October 25, 2023, The National Highway Traffic Safety Administration’s Office of Defects Investigation (NHTSA ODI) requested information regarding allegations of loss of motive power (LOMP) followed by a loss of 12-volt accessories on 2021 MY Bronco Sport vehicles. NHTSA provided 29 potentially responsive Vehicle Owner Questionnaires (VOQs) that indicated that most customers’ concerns were resolved with a 12-volt battery replacement. On November 28, 2023, Ford’s Critical Concern Review Group (CCRG) opened an investigation into this concern. From November 2023 through January 2024, the Low Voltage Power Supply Engineering team evaluated field returns and warranty data for 2021 Bronco Sport vehicles focusing on 12-volt batteries and low voltage systems. From December 2023 through March 2024, the Low Voltage Power Supply Engineering team conducted system and vehicle level testing and teardowns with batteries with various physical conditions and state of charge. The testing revealed that the Body Control Module (BCM) and Powertrain Control Module (PCM) calibrations are unable to detect the battery failure on these vehicles, which can result in a LOMP if the alternator is unable to keep up with the electrical load demand or if an Auto Stop-Start event is initiated. On January 31, 2024, NHTSA’s ODI opened Preliminary Investigation PE24-002 into this concern. As of February 8, 2024, Ford is aware of 917 warranty reports, 11 field reports, and 54 customer complaints related to this concern. There are 3 unverified reports of fire and 2 property damage claims. As of February 8, 2024, Ford is not aware of any accidents or injuries attributed to this condition. On April 5, 2024 Ford’s Field Review Committee reviewed the concern and approved a field action. Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have the BCM and PCM calibrations updated. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle
owners prior to notification of a safety recall in May 2023. The ending date for reimbursement
eligibility is estimated to be July 1, 2024. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-267
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production :
The update BCM calibrations M1PT-14F390-ACG (Bronco Sport),
NZ6T-14F390-ADD (Maverick Gas), NZ6T-14F390-BDB (Maverick HEV)
will provide improved detection of 12V battery SOC during drive cycles, inhbit auto stop/start in the event of a low SOC, and provide notification to the driver if the battery is degraded. The updated PCM calibrations
M1PA-12A650-UE (MY21), N1PA-12A650-AE (MY22), P1PA-12A650-AF
(MY23), R1PA-12A650-AD (MY24) will increase the alternator output threshold to maintain vehicle operation if a low 12V battery SOC is detected during a drive cycle.
Not required per 49 Part 573. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on May 13, 2024. Mailing of
owner notification letters is expected to begin May 13, 2024 and is expected to be completed by May 17, 2024.
Planned Dealer Notification Date : MAY 13, 2024 – MAY 13, 2024
Planned Owner Notification Date : MAY 13, 2024 – MAY 17, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
