Intermittent Audio Echo/Robotic Voice During A Bluetooth Phone Call – 2019-2021 Ford & Lincoln

NHTSA ID Number: 10198640

Manufacturer Communication Number: SSM 49885

 

Summary

Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then off, the privacy setting in the SYNC touchscreen can temporarily alleviate the concern. Engineering is currently investigating this concern and will be releasing a service fix in early July 2021. Let the customer know they can continue to drive the vehicle and schedule service appointments for customers once the repair becomes available. Monitor OASIS for updates.

 

 


52 Affected Products

Vehicles

MAKE MODEL YEAR
FORD BRONCO SPORT 2021
FORD ECOSPORT 2020-2021
FORD EDGE 2019-2020
FORD ESCAPE 2019-2020
FORD EXPEDITION 2019-2020
FORD EXPLORER 2020-2021
FORD F-150 2019-2020
FORD F-250 SD 2020-2021
FORD F-350 SD 2020-2021
FORD F-450 SD 2020-2021
FORD F-550 SD 2020-2021
FORD FUSION 2019-2020
FORD FUSION ENERGI 2019-2020
FORD FUSION HYBRID 2019-2020
FORD MUSTANG 2019-2021
FORD RANGER 2019-2021
FORD TRANSIT CONNECT 2019-2021
LINCOLN AVIATOR 2020-2021
LINCOLN CONTINENTAL 2019-2020
LINCOLN CORSAIR 2020-2021
LINCOLN MKX 2019-2020
LINCOLN MKZ 2019-2020
LINCOLN MKZ HYBRID 2019-2020
LINCOLN NAUTILUS 2019-2020
LINCOLN NAVIGATOR 2020-2021

 


APPLICABLE VEHICLES

2020 – 2021 CAR: TV U611N AVIATOR
2020 – 2021 CAR: TF CX483N CORSAIR
2020 – 2021 CAR: BW B515A ECOSPORT INDIA
2020 – 2021 CAR: TC CX482N ESCAPE
2020 – 2021 TRUCK: B8 U553N EXPEDITION
2020 – 2021 CAR: TW U625N EXPLORER
2020 – 2021 TRUCK: FE P558N SUPER DUTY
2020 – 2021 TRUCK: B9 U554N NAVIGATOR
2019 – 2020 CAR: PL D544N CONTINENTAL
2019 – 2020 CAR: DQ CD539N EDGE
2019 – 2020 TRUCK: FC P552N F-150
2019 – 2020 CAR: C7 CD391N FUSION
2019 – 2020 CAR: C7 CD391N FUSION
2019 – 2020 CAR: D9 U540N MKX
2019 – 2020 CAR: C9 CD533N MKZ
2019 – 2020 CAR: C9 CD533N MKZ
2019 – 2021 CAR: ZG S550N MUSTANG
2019 – 2021 TRUCK: FG P375N RANGER
2019 – 2021 CAR: HC V408E TRANSIT CONNECT
2019 – 2021 CAR: HC V408E TRANSIT CONNECT
2021 CAR: HD CX430N C-SUV

 


1 Associated Document

Manufacturer Communications

SSM 49885
2019-2021 Various Ford And Lincoln Vehicles – Intermittent Audio Echo/Robotic Voice During A Bluetooth Phone Call – Engineering Investigation

https://www.nhtsa.gov/recalls?nhtsaId=10198640

MC-10198640-0001.pdf 119.494KB

MC-10198640-0001

 


 

Ford SYNC Updates

 

SaleBestseller No. 1
Latest 2022 A13 Navi.on SD Card GM5T-19H449-AG Compatible with Ford & Lincoln, Sync USA/Canada
SaleBestseller No. 2
Taigoehua Metals 2022 Latest Navigation SD Card SYNC US and Canada maps, Ford Navigation SD Card A13 USB Update SYNC 2 System, SYNC 2 Navigation A13,GM5T-19H449-AG
Bestseller No. 3
New 2021 Ford Lincoln A12 Navigation SD Card GPS SYNC Latest Update USA/CAN
Bestseller No. 5
2022 Latest Version Navigation sd Card Fits Ford Lincoln USA Canada Newest GPS Map Card Updated A13 - GM5T-19H449-AG + Antifog Stickers
Bestseller No. 6
Taigoehua Metals Ford A13 Navigation SD Card Updated Myford Touch Map Card for SYNC 2,Navigation sd Card (2022) map Update,SD Navigation Card for USA and Canada,sync Navigation Card a13
Bestseller No. 7
Latest A13 SD Navigation Map Card |GM5T-19H449-AG, Compatible with Ford/Lincoln SYNC2 Navigation System,Sync USA/Canada Maps
Bestseller No. 8
for Ford A12 SD Navigation Card|GM5T-19H449-AF|A12 Navigation SD Card Support US and Canada System Map Update 2022 Latest Maps
Bestseller No. 9
2022 Latest Map Ford Navigation sd Card A13 Update A12,A11,A10, A9,A8| Ford A13 Navigation sd Card for USB Upgrade U.S. and Canada SYNC Navigation System Map Update | GM5T-19H449-AG
Bestseller No. 10
2022 Update Ford A13 Navigation SD Card GM5T-19H449-AG US and Canada map,Compatible with Ford & Lincoln,Sync USA/Canada
  • Compatible with Ford/Lincoln models: Ford c max (2013-2015), Ford Edge (2011-2015), Ford Escape (2013-2015), Ford Escape Hybrid (2013-2015), Ford Expedition (2015), Ford Explorer (2011-2015), Ford Taurus (2013-2015), Ford Transit (2013-2015), Ford Transit Connect (2014-2015)
  • Compatible with Ford Models: Focus (2012-2015), Fusion (2013-2015), Mustang (2015), Taurus (2013-2015), Transit (2013-2015) SD Card is Compatible with Lincoln Models: Mkc (2015), Mks (2013-2015), Mkt (2013-2015), Mkx (2011-2015), Mkz (2013-2016), Navigator (2015)
  • Compatible with Ford Models: Super Duty: f 250 / f 350 / f 450 (2013-2015), Flex (2013-2015), Fiesta (2014-2015)
  • Please contact us with any questions.

Last update on 2022-09-25 / Affiliate links / Images from Amazon Product Advertising API

This product was presentation was made with AAWP plugin.

Leave a Comment

Share to...