“This site contains affiliate links for which OEMDTC may be compensated” |
March 8, 2024 NHTSA CAMPAIGN NUMBER: 24E023000
Headlights Too Bright/FMVSS 108
Excessive glare or brightness to oncoming drivers increases the risk of a crash.
NHTSA Campaign Number: 24E023
Manufacturer Ford Motor Company
Components EXTERIOR LIGHTING
Potential Number of Units Affected 1,505
Summary
Ford Motor Company (Ford) is recalling certain Ford Super Duty High Series Headlights sold as replacement parts for 2017-2019 Super Duty vehicles. Please see the recall report for the list of affected part numbers. The headlights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these headlights fails to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Dealers will inspect the date codes on the headlights and if necessary, replace them, free of charge. Owner notification letters are expected to be mailed April 15, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24C04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
March 11, 2024
Equipment Recall 24C04 – Advance Notice
High Series LED service Headlamps installed on certain 2017-2019 Super Duty Vehicles
High Series LED service Headlamps – Part Number and Date Code Inspection
AFFECTED VEHICLES*
Vehicle | Model Year | Assembly Plant | Build Dates |
Super Duty | 2018 | Kentucky Truck | December 23, 2017 through June 29, 2018 |
Super Duty | 2019 | Kentucky Truck | July 10, 2018 through October 22, 2019 |
US population of affected vehicles: 73. Affected vehicles are identified in OASIS and FSA VIN Lists.
* The population for this equipment recall is 1505, 73 of which are VIN-specific.
REASON FOR THIS COMPLIANCE RECALL
Some of the affected vehicles were repaired using certain service replacement headlamps that may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 108, Lamps, Reflective Devices, and Associated Equipment, Table XIX-a related to the lower beam photometry requirements.
Your dealership may have either (a) serviced an affected vehicle, or (b) sold over the counter one of the suspect replacement headlamps produced with certain date codes.
SERVICE ACTION
A complete Dealer Bulletin will be provided to dealers 2nd Quarter when it is anticipated that parts ordering information and repair instructions will be available to support this equipment recall.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
24C04 – CERTAIN HIGH SERIES HEADLAMPS SOLD AS SERVICE PARTS FOR 2017- 2019MY FORD SUPER DUTY
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision.
March – June 2023
On March 15, 2023, Transport Canada (TC) performed photometric testing on a 2017 model year Super Duty left-hand high series headlamp purchased from a Ford service depot to verify compliance with CMVSS No. 108. The tested headlamp showed an apparent noncompliance to CMVSS 108 for the lower beam at a single test point. On May 10, 2023, TC notified Ford of this apparent noncompliance and Ford’s Critical Concern Review Group (CCRG) opened an investigation into this issue. On June 21, 2023, Ford responded to TC requesting to re-test the same component with the Ford Super Duty headlamp test fixture.
July – November 2023
Ford obtained seventeen (17) service headlamps from service depots throughout North America for photometric testing at the Tier-1 supplier; all of these headlamps met the CMVSS 108 photometric requirements. On November 08, 2023, the retest of the same TC headlamp using the Super Duty headlamp test fixture exhibited the same apparent noncompliance. TC also conducted two tests on two different service headlamps, both of which passed.
December 2023 – January 2024
The tear down analysis of TC headlamp identified that molding of the low beam module lens within the headlamp deviated from a nominal surface design. This could cause the photometric intensity to exceed the maximum requirement at a single test point. After investigation into the molding process at the Tier-3 supplier, the team theorized that the malfunction of valve gates controlling the fill of plastic into the lens’s injection mold or variation in the cooling of the injection mold may have created the dimensional inaccuracy that could form an incorrect beam pattern.
February 2024
Ford CCRG performed a statistical analysis of the Tier-1 supplier’s quality control process data for production and service parts. This analysis confirmed that production parts supplied by the Tier-1 supplier from July 2016 through November 2019 met Ford’s statistical confidence and reliability criteria typically used to assess compliance. Additionally, the data demonstrated that the service parts built in a suspect time window between May 05, 2021, to December 30, 2021, were built out-of-process, due to a supplier quality concern during this time-period. The headlamp that TC tested with the apparent noncompliance was manufactured in September 2021 and falls within the suspect time window described above. Reviewing the warranty data, the CCRG determined that 82 vehicles in US and Canada repaired between May 2021 and March 2023 may have received service headlamps built within the suspect time window.
As of February 28, 2024, Ford is not aware of any accidents or injuries pertaining to this issue.
On March 01, 2024, Ford’s Field Review Committee reviewed the concern and approved a field action.
###
March 08, 2024
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
FORD | SD HIGH SERIES HEADLAMP |
4 Associated Documents
Chronology of Defect / Noncompliance Determination
RMISC-24E023-9076.pdf 74.048KB
Noncompliance Notice 573 Report
RCLRPT-24E023-5231.PDF 218.367KB
Manufacturer Notices(to Dealers,etc)
Recall Acknowledgement
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24E023&docType=RCL
- 【800% Brighter Than Halogen】Ursprung h11/h9/h8 bulbs and 9005/hb3 bulbs adopts latest bulbs chips, 800% brighter than OEM halogen. 6500K Xenon cool white provides clearer visibility when driving, and animals or other obstacles on the road can be seen in advance to ensure driving safety. Say goodbye to eye fatigue caused by yellow halogen bulbs!
- 【Installation in Less Than 3 Minutes】Ursprung h11 9005 bulb is almost 1:1 size with halogen bulbs. Wireless and truly plug and play design, installation is a breeze. Simply install them into the vehicle housing and factory socket, and you're ready to go. Enjoy brighter and safer driving with our easy-to-install Ursprung H11 9005 bulbs.
- 【1: 1 Perfect Beam Pattern】New upgraded h11 9005 light bulb is designed with high-end bulbs' chips on two sides, no need to manually adjust the beam pattern, no black spots or shadow areas, no glare to oncoming traffic. The 0.03-inch ultra-thin baseplate makes these bulbs are closer to the light-emitting area of the halogen beam, ensuring a perfect beam pattern.
- 【10-Year Life Service】Featuring 15,000PRM high-speed silent fan, heatproof glass coating chips, whole aviation aluminum material and double copper substrate, Ursprung upgraded h11 9005 bulbs offer a great dissipation system which huge improve the dissipation efficiency by 130%, and the lifespan is up to 70,000 hours.
- 【No Need CANBus Decoder】h11 bulb and 9005 bulb built-in smart IC driver, and close to the wattage of halogen bulbs, suitable for 99% of vehicle as h11 9005 bulbs for powersports, no error warning or radio interference. NOTE: Extremely few sensitive models may require additional decoders, please contact URSPRUNG for assistance.
- original equipment quality seal for the most reliable performance
- always replace in pairs to ensure a symmetric light beam from both bulbs on the road. headlights dim over time.
- headlight bulbs by philips, for over 100 years we have been continuously innovating automotive lighting
- when installing a new bulb, never touch the glass. either use gloves or paper towel when handling.
- Fit type: Vehicle Specific
- COMPATIBILITY AND BRIGHTNESS ---- These for Ford F150 headlight bulbs are equipped with upgraded high luminous efficacy CSP chips with 100W, 6000LM/pair, 6000K cool white. This headlight provides up to 3 times brighter than your halogen bulb, highly compatible Caravan 9008 headlight bulbs helping you see further and clearer.
- QUICK AND EASY INSTALLATION ---- XICNMOYGS for Ford F150 headlights combo kit, high and low Beam headlamp filament position and locking ring location are almost the same as the halogen bulbs, plug-and-play, you’ll quickly finish the installation.
- 50,000+ HOURS LIFESPAN ---- XICNMOYGS for Ford F150 headlight bulbs take aviation aluminum as the main body has good heat dissipation, the carved heat sink design and the 12,000RPM cool fan provide super cooling ability. Ensure a lifespan up to more than 50,000 hours to get rid of frequent headlights bulbs replacements.
- CLEAR VISIBILITY ----- XICNMOYGS fit for 2004-2014 Ford F150 headlight combo kit with CANbus-ready enhance super focused beam pattern for optimal light shape with a clear visibility, The for Ford F150 headlight bulbs and fog light bulbs are focused down the road so does not blind or glare to oncoming traffic and no dark spots or shadow areas, safe and reliable.
- [IP67 WATERPROOF] ----- The 9008 & 9145 headlight bulbs Combo Kit are waterproof. You can drive in all kinds of weather conditions, whether it is raining, snowing, or heavy fog. The IP67 feature makes it work perfectly.
- High Brightness: 9007 fog bulbs are 6 times brighter than stock bulbs, providing whiter clearer wider driving vision, helping you to see the deer and wild animals in advance to ensure safer nighttime driving
- 10 Minutes Installation:The 9007 fog bulb’s heat sink is only 0.72 inches 9007 bulbs 1:1 design, plug-and-play, Non-polarity socket, easy to install without any modification
- 20 Year Lifetime: 9007 bulbs Lifetime is 60 times longer than the stock bulbs because of utilizes an advanced heat sink measuring just 0.72 inches and features a driver for increased performance. Also, 9007/HB5 light bulb has been rigorously tested for durability and Waterproof
- 1:1 Size: The refraction focusing design ensure a focus light, which is fantastic coverage directly in front of vehicle with clearer dividing line. No dazzle, no dark spots to oncoming driver, safe and reliable
- Sealight bulbs can fit 99% vehicles without CANbus adapter: but for some vehicles, computer system may be sensitive and send error message for any aftermarket bulbs. To solve the issue, an additional CANbus Decoder is needed to make the bulb perform well
- Lights Dim Over Time, Replace In Pairs: Your lights are a pair, one is never turned on without the other. If one bulb burns out, the other isn't far behind. Replace your 9007 XtraVision Halogen bulbs in pairs for optimum performance.
- More Downroad Visibility: XtraVision bulbs have an enhanced downroad visibility with no added glare.
- Reliable Design For Optimal Performance: XtraVision bulbs have a robust filament design and propriety gas mixture that can be driven for superior performance.
- Manufactured To Be Durable: XtraVision bulbs are designed and manufactured to improve your driving situation while providing maximum durability.
- The Sylvania Standard Of Quality: With over 100 years in business, Sylvania is the world leader in automotive lighting for Original Equipment Manufacturers (OEMs) and the aftermarket.
- Lights Dim Over Time, Replace In Pairs: Your lights are a pair, one is never turned on without the other. If one bulb burns out, the other isn't far behind. Replace your H13 XtraVision Halogen bulbs in pairs for optimum performance.
- More Downroad Visibility: XtraVision bulbs have an enhanced downroad visibility with no added glare.
- Reliable Design For Optimal Performance: XtraVision bulbs have a robust filament design and propriety gas mixture that can be driven for superior performance.
- Manufactured To Be Durable: XtraVision bulbs are designed and manufactured to improve your driving situation while providing maximum durability.
- The Sylvania Standard Of Quality: With over 100 years in business, Sylvania is the world leader in automotive lighting for Original Equipment Manufacturers (OEMs) and the aftermarket.
- 【600% Brighter Than Halogen】- Top Automotive-Grade LED chips, 6500K cool white. Super focused beam pattern design provides wider and farther lighting range which is 6 times brighter than your original halogen bulb.
- 【Over 5,0000 Hours Lifespan】 - With whole aviation aluminum body, unique hollow-carved heat sink design and 1,2000RPM turbo cool fan, our 9007 fog light bulbs provide super cooling ability, which ensures a longer lifespan up to 5,0000 hours.
- 【10 Minutes Easy Installation】- Almost 1:1 mini design same as halogen, our 9007 bulbs perfectly fit into your housing and factory sockets without any modification, just plug and play.
- 【CAN bus-Ready for 98% Vehicles】 - Our 9007 bulbs work with 98% of vehicle's computer system without error, while some sensitive models may require additional CAN bus decoder to be installed.
- 【NOTE】- Some vehicles need specific retainers to hold the bulb, these specific retainers are not included in the package, as not all models request a retainer and different models request different retainers, it's unrealistic to put hundreds of different retainers in each package. Our bulbs can be used for powersports ATV/UTV or fog lights. Please let us know if you can’t figure it out or need any help.
- [Security Lighting]: In addition to brightness, led bulbs for automotive forward light also include safety, perfect beam patterns, excellent cut-off lines, and ultra-foused light.This h13 led lights adopt the latest 3570 CSP Chip light source, 2 luminous faces no blind zone design, 500% Brighter than halogen and give you a perfect field of view
- [Super Long Service Life]: The H13 led light bulb is made of 6063 aviation aluminum material body, the unique hollow carved radiator design and 12,000 RPM silent turbo cooling fan provide super cooling capacity, uniform heat conduction, rapid heat dissipation, the service life can usually reach 50000 hours, perfect to balance of performance and longevity
- [Easy Installation]: H13 Led Light and 9145 fog lights almost 1:1 mini design is the same as the halogen lamp, so is very easy to installation, the original car interface and chuck can be perfectly installed into your housing and factory socket without any modification
- [IP68 Waterproof ]: H13 led bulbs and 9145 fog lights have the characteristics of shockproof, explosion-proof, high temperature resistance, high pressure, etc., IP68 waterproof level, Safe to use in rainy, snowy, foggy and sandy weather
- [Perfect Combination]: This product is a combination of LED high beam & low beam +Fog Light Bulbs, with external driver design, Very suitable for installation, If you have any questions, please contact us.We will trive to provide you with the best service, and will try our best to help you solve the problem
- 💡【1:1 Beam Pattern】: This For F150 F-250 F-350 bulb Adopt Top Automotive-Grade CSP Chips, 500% extremely bright than halogen, provide more concentrated soft light beam and further lighting distance to see the oncoming traffic, wild animals and other obstacles on the road at night that illuminates the road ahead, enhancing your visibility and safety.
- 💡💡【360° No Blind Spots】: This For Ford F150 (2004-2014) F-250 F-350 Super Duty (2005-2020) bulb bulb has 1:1 halogen design, whatever high beam or low beam, H13 High/Low Beam perfectly mimic the original halogen beam pattern, delivering wider angle and farther range light on the road. No glare to oncoming vehicles and drivers, which greatly enhances safety.
- 💡💡💡【Over 5,0000 Hours Lifespan】: For Ford F150 (2004-2014) F-250 F-350 Super Duty (2005-2020) bulb With integrated cooling chip, aluminum alloy shell with built-in cooling fan 1,2000RPM turbo cool fan provide super cooling ability These high and low beam bulb bulbs bottom is silent fan with top grade aluminum and heat sink designed to exceed minimum heat-transfer requirements which ensures a longer lifespan up to 5,0000 hours.
- 💡💡💡💡【Safe Driving & Convenient】: H13 High/Low Beam feature quality aluminum lamp body, and their 16, 000RPM high speed cooling fan and IP68 waterproof rate ensure efficient heat dissipation ability and more than 50, 000 hours continuous lighting, performing well even in raining, snowy days or other bad weather
- 💡💡💡💡💡【Hassle-free Installation Easy and fast】:For F150 F-250 F-350 bulb bulb Almost 1:1 mini design same as halogen size with halogen bulbs. No external driver, no need to spend time adjusting the beam pattern, truly plug and play, perfectly installed into the vehicle housing and the factory socket in 5minutes.
Last update on 2024-06-29 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Ó Copyright 2024 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Director PO Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
March 11, 2024
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: Equipment Recall 24C04 – Advance Notice
High Series LED service Headlamps installed on certain 2017-2019 Super Duty
Vehicles
High Series LED service Headlamps – Part Number and Date Code Inspection
AFFECTED VEHICLES*
Vehicle Model Year Assembly Plant Build Dates
Super Duty 2018 Kentucky Truck December 23, 2017 through June 29, 2018
Super Duty 2019 Kentucky Truck July 10, 2018 through October 22, 2019
US population of affected vehicles: 73. Affected vehicles are identified in OASIS and FSA VIN Lists.
* The population for this equipment recall is 1505, 73 of which are VIN-specific.
REASON FOR THIS COMPLIANCE RECALL
Some of the affected vehicles were repaired using certain service replacement headlamps that may
not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No.
108, Lamps, Reflective Devices, and Associated Equipment, Table XIX-a related to the lower beam
photometry requirements.
Your dealership may have either (a) serviced an affected vehicle, or (b) sold over the counter one of
the suspect replacement headlamps produced with certain date codes.
SERVICE ACTION
A complete Dealer Bulletin will be provided to dealers 2nd Quarter when it is anticipated that parts
ordering information and repair instructions will be available to support this equipment recall.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is
published. Opening an RO against an Awareness or Advance Notice will result in warranty
rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering
information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental
company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please
consult your legal counsel for legal advice.
Ó Copyright 2024 Ford Motor Company
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-023
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company MAR 08, 2024 NHTSA Recall No. : 24E-023 Manufacturer Recall No. : 24C04 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 1,505 Estimated percentage with defect : 13 %
Equipment Information : Brand / Trade 1 :
Model : Ford Service Parts
Ford Super Duty High Series Headlamp Part No. : HC3Z-13008-N Size : N/A Function : N/A
Descriptive Information : Ford’s team reviewed supplier process and test records to determine the population of affected service parts. 1,505 service headlamps built from 05/05/2021 to 12/30/2021 for 2017-2019 model year Super Duty vehicles have been included in the recall population. Affected service headlamps may not meet the lower beam photometric requirements of FMVSS 108. Through Ford warranty records, Ford identified 73 vehicles in the US that may have the affected service headlamps installed on the vehicle. The remaining headlamps were sold as replacement parts and Ford does not have traceability to a specific vehicle. Production Dates : MAY 05, 2021 – DEC 30, 2021 Part 573 Safety Recall Report 24E-023 Page 2 Brand / Trade 2 :
Model : Ford Service Parts
Ford Super Duty High Series Headlamp Part No. : HC3Z-13008-P Size : N/A Function : N/A
Descriptive Information : Ford’s team reviewed supplier process and test records to determine the population of affected service parts. 1,505 service headlamps built from 05/05/2021 to 12/30/2021 for 2017-2019 model year Super Duty vehicles have been included in the recall population. Affected service headlamps may not meet the lower beam photometric requirements of FMVSS 108. Through Ford warranty records, Ford identified 73 vehicles in the US that may have the affected service headlamps installed on the vehicle. The remaining headlamps were sold as replacement parts and Ford does not have traceability to a specific vehicle.
Production Dates : MAY 05, 2021 – DEC 30, 2021 Brand / Trade 3 :
Model : Ford Service Parts
Ford Super Duty High Series Headlamp Part No. : HC3Z-13008-PCP Size : N/A Function : N/A
Descriptive Information : Ford’s team reviewed supplier process and test records to determine the population of affected service parts. 1,505 service headlamps built from 05/05/2021 to 12/30/2021 for 2017-2019 model year Super Duty vehicles have been included in the recall population. Affected service headlamps may not meet the lower beam photometric requirements of FMVSS 108. Through Ford warranty records, Ford identified 73 vehicles in the US that may have the affected service headlamps installed on the vehicle. The remaining headlamps were sold as replacement parts and Ford does not have traceability to a specific vehicle.
Production Dates : MAY 05, 2021 – DEC 30, 2021 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-023 Page 3 Brand / Trade 4 :
Model : Ford Service Parts
Ford Super Duty High Series Headlamp Part No. : KC3Z-13008-A Size : N/A Function : N/A
Descriptive Information : Ford’s team reviewed supplier process and test records to determine the population of affected service parts. 1,505 service headlamps built from 05/05/2021 to 12/30/2021 for 2017-2019 model year Super Duty vehicles have been included in the recall population. Affected service headlamps may not meet the lower beam photometric requirements of FMVSS 108. Through Ford warranty records, Ford identified 73 vehicles in the US that may have the affected service headlamps installed on the vehicle. The remaining headlamps were sold as replacement parts and Ford does not have traceability to a specific vehicle.
Production Dates : MAY 05, 2021 – DEC 30, 2021 Brand / Trade 5 :
Model : Ford Service Parts
Ford Super Duty High Series Headlamp Part No. : KC3Z-13008-B Size : N/A Function : N/A
Descriptive Information : Ford’s team reviewed supplier process and test records to determine the population of affected service parts. 1,505 service headlamps built from 05/05/2021 to 12/30/2021 for 2017-2019 model year Super Duty vehicles have been included in the recall population. Affected service headlamps may not meet the lower beam photometric requirements of FMVSS 108. Through Ford warranty records, Ford identified 73 vehicles in the US that may have the affected service headlamps installed on the vehicle. The remaining headlamps were sold as replacement parts and Ford does not have traceability to a specific vehicle.
Production Dates : MAY 05, 2021 – DEC 30, 2021 Description of Noncompliance : Description of the Noncompliance : On the affected service headlamps, the lower beam fails to conform, in part, to S10.18.9.5 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices and associated equipment.” When tested, the light emitted within the boundary of 10U to 90U and 90L to 90R may exceed the maximum photometric requirement specified in Table XIX-a of FMVSS 108. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-023 Page 4 Description of the Safety Risk : Headlamps built between May 05, 2021, through December 30, 2021, may not comply with the lower beam photometric requirements specified in Table
XIX-a of FMVSS 108.
Description of the Cause : The molding of the low beam module lens within the headlamp deviated from the nominal surface design which could cause the photometric intensity to exceed the maximum requirement within the boundary of 10U to 90U and 90L to 90R. The malfunction of valve gates controlling the fill of plastic into the lens’s injection mold or variation in the cooling of the injection mold may have created the dimensional inaccuracy that could form an incorrect beam pattern. Identification of Any Warning
that can Occur : None. Involved Components : Component Name : RH High Series Headlamp
Component Description : RH High Series Headlamp for Super Duty with metallic marker – service part Component Part Number : HC3Z-13008-N Component Name : LH High Series Headlamp
Component Description : LH High Series Headlamp for Super Duty with metallic marker – service part Component Part Number : HC3Z-13008-P Component Name : LH High Series Headlamp
Component Description : LH High Series Headlamp for Super Duty with metallic marker – service part Component Part Number : HC3Z-13008-PCP Component Name : LH High Series Headlamp
Component Description : LH High Series Headlamp for Super Duty with non-metallic marker – service part Component Part Number : KC3Z-13008-A Component Name : RH High Series Headlamp
Component Description : RH High Series Headlamp for Super Duty with non-metallic marker – service part Component Part Number : KC3Z-13008-B The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-023 Page 5 Supplier Identification : Component Manufacturer
Name : Ventra Sandusky LLC Address : 3020 Tiffin Avenue
Sandusky Ohio 44870-5352
Country : United States Chronology :
Chronology added as a separate attachment. Description of Remedy :
Description of Remedy Program : Letters will be sent to the dealer principals of the dealerships that ordered
the suspect parts for which there is no traceability. The dealerships will be instructed to inspect their service part stock for high series headlamps containing date codes and to purge those parts if found. Dealer will provide evidence that the parts have been scrapped/destroyed.
Dealerships will be instructed to contact customers that purchased the high series headlamp and request that the customer bring their vehicle to the dealership to have the date code inspected on the headlamp and if found within the suspect time window, to replace the headlamp. There will be no charge for this service.
Additionally, owners of vehicles identified through warranty data will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the headlamps inspected for date codes and if found within the suspect time window, to replace them. There will be no charge for this service.
Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2023. The ending date for reimbursement eligibility is estimated to be May 06, 2024. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The supplier conducted 100% photometric inspection of the remedy replacement headlamps.
Not required per 49 Part 573. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on March 11, 2024. Mailing of The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-023
Page 6
The information contained in this report was submitted pursuant to 49 CFR §573
owner notification letters is expected to begin April 15, 2024 and is expected to be completed by April 19, 2024.
Planned Dealer Notification Date : MAR 11, 2024 – MAR 11, 2024
Planned Owner Notification Date : APR 15, 2024 – APR 19, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END