Telematics Control Unit

Ford Pass/Lincoln Way Features Inoperative Or DTCs U2100 And/Or B156D In The TCU – 2018-2021 Ford & Lincoln

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Ford & Lincoln Logo

NHTSA ID Number: 10205482 Manufacturer Communication Number: SSM 50346 Summary Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a … Read more

TCU – Remote Start Inoperative With Vehicle Failed To Start Message Using MyFord Mobile/FordPass – 2018 Ford EcoSport/Expedition/Explorer

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2018 Ford EcoSport

NHTSA ID Number: 10181934 Manufacturer Communication Number: SSM 49288   Summary Some 2018 EcoSport/Expedition/Explorer vehicles equipped with a telematics control unit (TCU) module may exhibit an inoperative remote start with a Vehicle Failed To Start message when using the Ford Pass mobile application. This message may be observed even if the vehicle has been driven immediately prior … Read more

Telematics Control Unit (TCU) – Remote Start Inop With Vehicle Failed To Start Message Using MyFord Mobile/FordPass/Lincolnway App – 2012-2020 Ford & Lincoln

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2020 Lincoln Continental

NHTSA ID Number: 10176123 Manufacturer Communication Number: SSM 48858   Summary Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford … Read more

Vehicle Software Update Message – Service Tool Displays Factory Mode – 2018-2019 Ford & Lincoln

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2019 Ford Mustang

NHTSA ID Number: 10167210 Manufacturer Communication Number: SSM 48279   Summary Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, “Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place.” … Read more

Telematics Control Unit (TCU) – Inoperative Remote Commands From MyFord Mobile App – 2012-2017 Ford Electric/Energi Vehicles

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2017 Ford Fusion

NHTSA ID Number: 10144217 Manufacturer Communication Number: SSM 47428   Summary Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no … Read more