MyFord Mobile App

MyFord Mobile and MyLincoln Mobile App Functionality Concerns – 3G Cellular Network Decommission – 2012-2015 Ford

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2015 Ford Focus

NHTSA ID Number: 10203850 Manufacturer Communication Number: SSM 50258   Summary Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the … Read more

Telematics Control Unit (TCU) – Inoperative Remote Commands From MyFord Mobile App – 2012-2017 Ford Electric/Energi Vehicles

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2017 Ford Fusion

NHTSA ID Number: 10144217 Manufacturer Communication Number: SSM 47428   Summary Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no … Read more

Inoperative Remote Commands From The My Ford Mobile Phone App – 2012-2017 Ford

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2017 Ford Focus

NHTSA ID Number: 10137097 Manufacturer Communication Number: SSM 47161   Summary Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization and/or diagnostic trouble code (DTC) U0198 with no modem electronic serial number … Read more