PHEV – Deep Sleep Mode Notification In Ford Pass And/Or Lincoln WayApps – 2020-2022 Ford Escape & 2021-2022 Lincoln Corsair, 2020-2022 Aviator

Ford & Lincoln Logo

NHTSA ID Number: 10208826 Manufacturer Communication Number: TSB 22-2078 Summary Some 2020-2022 Escape/Aviator plug-in hybrid electric vehicle (PHEV) and 20212022 Corsair PHEV vehicles may exhibit a FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit … Read more

Ford/Lincoln Pass Inoperative – 2020 Ford Edge & Lincoln Nautilus

2020 Ford Edge

NHTSA ID Number: 10181908 Manufacturer Communication Number: SSM 49266   Summary Some 2020 Edge/Nautilus vehicles built on 12-Aug-2020 and through 22-Aug-2020 may exhibit a customer concern of the FordPass or Lincoln Way mobile apps unable to connect to the vehicle. The customer may state that there is no activate button on the FordPass or Lincoln Way mobile … Read more

Ford Pass/Lincoln Way Features Inoperative Or DTCs U2100 And/Or B156D In The TCU – 2018-2021 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10205482 Manufacturer Communication Number: SSM 50346 Summary Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a … Read more

Vehicle Locator Shows Incorrect Vehicle Location When Using Ford Pass/Lincoln Way – 2020 Ford & Lincoln

2020 Ford Mustang

NHTSA ID Number: 10186563 Manufacturer Communication Number: SSM 49426   Summary Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet … Read more

SYNC 3 Various SYNC Performance Related Concerns – 2020 Ford & Lincoln

2020 Ford F-150

NHTSA ID Number: 10171954 Manufacturer Communication Number: SSM 48551   Summary SSM 48551 – 2020 Various Vehicles Equipped With SYNC 3 Various SYNC Performance Related Concerns Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit various performance related concerns such as: intermittent frozen or blank screen, voice prompts with excessive pause between words, remote … Read more