Telematics Control Unit

TCU Provisioning Application -FDRS – 2021 Ford F-150/Mustang Mach-E/Bronco/Edge & Lincoln Nautilus

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2021 Ford F-150

NHTSA ID Number: 10203861 Manufacturer Communication Number: SSM 50271   Summary Some 2021 F-150/Mustang Mach-E/Bronco/Edge/Nautilus customers may experience an inoperative FordPass/LincolnWay app, features in FordPass/LincolnWay are not functioning and/or the customer cannot pair the FordPass/LincolnWay mobile app to the vehicle. If the telematics control unit (TCU) on the vehicle does not exhibit any diagnostic trouble codes (DTC), … Read more

Customer Satisfaction Program 21B09 – 3G Telematics Control Unit to 4G Upgrade Kit – 2014-2020 Ford & Lincoln

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Ford & Lincoln Logo

NHTSA ID Number: 10235323 Manufacturer Communication Number: 21B09 S2 Summary Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming … Read more

Ford/Lincoln Pass Inoperative – 2020 Ford Edge & Lincoln Nautilus

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2020 Ford Edge

NHTSA ID Number: 10181908 Manufacturer Communication Number: SSM 49266   Summary Some 2020 Edge/Nautilus vehicles built on 12-Aug-2020 and through 22-Aug-2020 may exhibit a customer concern of the FordPass or Lincoln Way mobile apps unable to connect to the vehicle. The customer may state that there is no activate button on the FordPass or Lincoln Way mobile … Read more

TCU – Incomplete User Authorization, Inoperative Remote Features And/Or Fleet Vehicle Feature Unavailable Message – 2017-2020 Ford & Lincoln

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2020 Ford Expedition

NHTSA ID Number: 10181912 Manufacturer Communication Number: SSM 49283   Summary Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will … Read more

Telematics Control Unit (TCU) With WiFi Hotspot – Vehicle Hotspot Feature Is Not Enabled On This Vehicle Message – 2018-2020 Ford & Lincoln

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2020 Ford Mustang

NHTSA ID Number: 10187930 Manufacturer Communication Number: SSM 49541   Summary Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled … Read more