Lincoln Way | Ford & Lincoln

Various Phone-As-A-key Concerns – 2020-2021 Lincoln Corsair/Aviator/Navigator & 2021 Nautilus/ Ford Mach-E customers

February 9, 2022January 21, 2022 by oemdtc

NHTSA ID Number: 10194411 Manufacturer Communication Number: SSM 49784 Summary Some 2020-2021 Corsair/Aviator/Navigator and 2021 Nautilus/Mach-E customers may be unable to activate Phone-as-a-key, have intermittent Phone-as-a-key connectivity, missing Phone-as-a-key button in the App, receiving Pairing Failed, Key Download Error or Connection Trouble message during Phone-as-a-key setup, Bluetooth Disconnected, Unable To Start, Backup Code Needed And/or Key … Read more

Telematics Control Unit (TCU) – FordPass/Lincoln Way Feature Unavailable Message – 2017-2023 Ford & Lincoln

February 10, 2024January 11, 2022 by oemdtc

NHTSA ID Number: 10241627 Manufacturer Communication Number: SSM 51838 Summary In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the … Read more

Unable To Authorize The FordPass/Lincoln Way App – No DTCs Present – 2021 Ford Bronco/Edge & Lincoln Nautilus

January 12, 2022January 10, 2022 by oemdtc

NHTSA ID Number: 10203863 Manufacturer Communication Number: SSM 50272 Summary Some 2021 Bronco, Edge/Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics control unit (TCU) or the gateway module A (GWM). Before … Read more

Ford Pass/Lincoln Way Features Inoperative Or DTCs U2100 And/Or B156D In The TCU – 2018-2021 Ford & Lincoln

September 16, 2022March 4, 2021 by oemdtc

NHTSA ID Number: 10205482 Manufacturer Communication Number: SSM 50346 Summary Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a … Read more

Vehicle Locator Shows Incorrect Vehicle Location When Using Ford Pass/Lincoln Way – 2020 Ford & Lincoln

February 23, 2021 by oemdtc

NHTSA ID Number: 10186563 Manufacturer Communication Number: SSM 49426 Summary Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet … Read more