EcoSport

Telematics Control Unit (TCU) – Remote Start Inop With Vehicle Failed To Start Message Using MyFord Mobile/FordPass/Lincolnway App – 2012-2020 Ford & Lincoln

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2020 Lincoln Continental

NHTSA ID Number: 10176123 Manufacturer Communication Number: SSM 48858   Summary Some 2012-2020 FordeBay and LincolneBay vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/FordeBay … Read more

Sync 3 Touchscreen – Volume Control Unresponsive When Using Apple Car Play – 2016-2020 Ford & Lincoln

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2020 Ford F-150

NHTSA ID Number: 10177042 Manufacturer Communication Number: SSM 48908   Summary Some 2016-2020 FordeBay and LincolneBay vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is … Read more

Equipped With SYNC 3 – Infotainment Screen Concerns After SYNC Update – 2016-2019 Ford & Lincoln

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2019 Ford F-Super Duty

NHTSA ID Number: 10168810 Manufacturer Communication Number: SSM 48340 Summary Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified … Read more

Equipped With Telematics Control Unit (TCU) – Incomplete User Authorization, Vehicle Connectivity/Location And/Or FordPass/LincolnWay Concerns – 2020 Ford & Lincoln

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2020 Ford Mustang

NHTSA ID Number: 10179344 Manufacturer Communication Number: SSM 49085   Summary Some 2020 FordeBay and LincolneBay vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) … Read more

SYNC 3 – System Stating “In Michigan” When Using Push To Talk Navigation – 2020 Ford & Lincoln

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2020 Ford F-150

NHTSA ID Number: 10176933 Manufacturer Communication Number: SSM 48864   Summary Some 2020 FordeBay and LincolneBay vehicles equipped with SYNC 3 may exhibit the infotainment system stating “In Michigan” when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, … Read more