Equipped With SYNC 3 – Infotainment Screen Concerns After SYNC Update – 2016-2019 Ford & Lincoln

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NHTSA ID Number: 10168810

Manufacturer Communication Number: SSM 48340

Summary

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the FordeBay GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.

 

76 Affected Products

Vehicles

FORDeBayC-MAX2016-2018
FORDeBayECOSPORT2018-2019
FORDeBayEDGE2016-2018
FORDeBayESCAPE2016-2019
FORDeBayEXPEDITION2016-2017
FORDeBayEXPLORER2017-2019
FORDeBayF-1502016-2018
FORDeBayF-250 SD2017-2019
FORDeBayF-350 SD2017-2019
FORDeBayF-450 SD2017-2019
FORDeBayF-550 SD2017-2019
FORDeBayFIESTA2016-2018
FORDeBayFLEX2016-2019
FORDeBayFOCUS2016-2018
FORDeBayFUSION2017-2018
FORDeBayMUSTANGeBay2016-2018
FORDeBayTAURUS2016-2019
FORDeBayTRANSIT2016-2019
FORDeBayTRANSIT CONNECT2016-2018
LINCOLNeBayCONTINENTAL2017-2018
LINCOLNeBayMKC2016-2019
LINCOLNeBayMKS2016
LINCOLNeBayMKT2016-2019
LINCOLNeBayMKX2016-2018
LINCOLNeBayMKZ2017-2018
LINCOLNeBayNAVIGATOR2016-2017

 


SSM 48340 – 2016-2019 Various Vehicles – Equipped With SYNC 3 – Infotainment Screen Concerns After SYNC Update

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Ford SYNC Updates

 

SaleBestseller No. 1
2025 Latest A15 Navigation SD Card Map Sync 2 Compatible with Ford & Lincoln F-150, Escape, Explorer, Fusion, Edge, Mustang, MKZ, Navigator, Covers USA & Canada (GM5T 19H449 AJ)
  • Compatible with FordeBay Models:Edge, Explorer (2011-2015); Focus (2012-2015); C-Max, Escape, Escape Hybrid, Taurus, Transit, F-150, Super Duty F-250, F-350, F-450, Flex, Fusion, Fiesta (2013-2015); Transit Connect (2014-2015); Expedition, MustangeBay (2015)
  • Compatible with LincolneBay Models: MKX 2011-2015; MKS, MKT, MKZ 2013-2015; MKC, Navigator 2015
  • 20-Minute Plug-&-Play Installation:① Turn engine OFF 20+ mins ② Swap SD cards (label up) ③ Start engine → Auto-updates in 10-20 mins Never interrupt the process!
  • One-Time Use & Device Warning: Locks to your car permanently after first installation; Never insert into phones/laptops – will corrupt data
  • 2025 Reliable Offline Navigation: No cellular signal needed Updates include new roads, speed limits & points of interest
SaleBestseller No. 2
2025 Latest Version A15 Navigation SD Card Compatible with Ford/Lincoln, Includes New Updated Roads USA and Canada - Sync 2 Navigation System
  • ✅✅✅ Lifetime Service& Add to Cart Now!: Reliable, simple, and made to last, each Lucksky A15 Navigation SD Card comes with an absolute lifetime guarantee – that's our promise of enduring quality.
  • ✅Compatible with FordeBay Navigation: C-Max (2013-2015), (Edge 2011/2015), Escape (2013/2015), Escape Hybrid (2013-2015), Expedition 2015, Expedition XT 2015, Explorer (2011-2016), F-150 (2013-2015), Fiesta (2014-2015), Flex (2013/2015), Focus (2012-2015), Fusion (2013-2016), MustangeBay 2015, Super Duty(F-250/FF-350/F-450) (2013-2016), Transit (2013 2015), Transit Connect (2014-2016)
  • ✅Compatible with LincolneBay Navigation: MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016), NAVIGATOR 2015
  • ✅2025 A15 Newest System: The map includes the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada. This fordeBay navigation sd card update is only available for SYNC systems that use SD cards for navigation. This A15 card Updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases.
  • ✅Built-in Premium Chips: The fordeBay navigation sd card is made of premium chips and 9 pins. It has 32GB of memory and high-speed data processing ability, which is not easily burned or damaged during use.
SaleBestseller No. 3
2025 Latest A15 Navigation SD Card Compatible with Ford/Lincoln, F150 Explorer Fusion Expedition Escape Edge MKC MKZ MKX Sync Navigation Accessories Update USA/Canada Maps, GM5T-19H449-AJ
  • LATEST DATA: A15 navigation SD card updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases. This map update covers hundreds of cities, counties and metropolitan areas in all 50 U.S. states and Canada. Latest 2025 version navigation accessories fits for FordeBay/LincolneBay.
  • COMPATIBLE WITH FORDeBay MODELS: Fits for FordeBay (F-150 2013 - 2015), (EXPLORER 2011 - 2016), (FUSION 2013 - 2016), (EXPEDITION 2015), (ESCAPE 2013 - 2015), (EDGE 2011 - 2015), (FOCUS 2012 - 2015), (C-MAX 2013 - 2015), (ESCAPE HYBRID 2013 - 2015), (EXPEDITION XT 2015), (FIESTA 2014 - 2015), (FLEX 2013 - 2015), (MUSTANGeBay 2015), (SUPER DUTY (F-250 / F-350 / F-450) 2013 - 2016), (TAURUS 2013 - 2015), (TRANSIT 2013 - 2015), (TRANSIT CONNECT 2014 - 2016).
  • COMPATIBLE WITH LINCOLNeBay MODELS: Fits for LINCOLNeBay (MKZ 2013 - 2016), (MKX 2011 - 2016), (MKC 2015), (MKS 2013 - 2015), (MKT 2013 - 2015), (NAVIGATOR 2015).
  • INSTALLATION INSTRUCTION: You need to check if the CCPU of FordeBay/LincolneBay SYNC system is compatible or needs to be updated first, check the product image corresponding to the CCPU version. To install: 1. Turn vehicle off 2. Locate the SD card slot 3. Remove the old SD Card 4. Insert the new Navigatilon SD Card into the SD card slot untll it clicks 5. Start the engine to ensure the new Navigation SD Card is functioning. The word "Navigation" should appear in the upper right hand corner.
  • BUY WITH CONFIDENCE: Press Navigation to access navigation functions. lf “Insert Nav SD Card" appears, this means the system doesn't recognize that the new card was inserted. Ensure the card is inserted all the way until it clicks. If for any reason you are not satisfied with your Navigation SD Card, we offer 24-hour, 100% satisfaction customer support services.
SaleBestseller No. 4
2025 A15 Navigation SD Card for Ford & Lincoln, Latest Navigation System Map Update for F-150, Explorer, Escape, Fusion, Edge, MKZ, Includes New Updated Roads USA and Canada - Sync 2 Navigation System
  • 【Compatible with FordeBay models】F-150 2013-2015, Explorer 2011-2016, Fusion 2013-2016, Escape, Escape Hybrid 2013-2015, Super Duty (F-250/F-350/F-450) 2013-2016, Edge 2011-2015, Focus 2012-2015, Flex 2013-2015, Fiesta 2014-2015, C-Max 2013-2015, MustangeBay 2015, Taurus 2013-2015, Expedition 2015, Transit 2014-2015
  • 【Compatible with LincolneBay Models】MKC 2015, MKS 2013-2015, MKT 2013-2015, MKX 2011-2016, MKZ 2014-2016, Navigator 2015
  • 【A15 Navigation SD Card】This SD card updates previous versions such as A14, A13, A12, and so on, providing expanded coverage of hundreds of cities, counties and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada. This FordeBay navigation SD card update ensures that users have access to the newest map data, allowing for accurate and up-to-date navigation information.
  • 【Easy to Use】Before replacing the SD card, ensure the engine is OFF at least 10 mintes. Insert the new card (label side up), then turn ON the vehicle. The system will update automatically—DO NOT turn off the engine until it’s complete. The update takes about 10-20 minutes, with no additional programming required.
  • Navigation SD Card Warning】Do not insert the A15 Sync navigation SD card into non-vehicle devices, as this may damage the map data. Additionally, A15 Navigation SD cards are locked to the first vehicle once inserted and cannot be switched to another vehicle
Bestseller No. 6
SYNC 3 APIM Module V3.4 System for 16-19 F150 F250 Lincoln with Latest NA223 Map Support Navigation Module Carplay VIN Programming GEN4
  • SYNC 3 APIM Module: equipped with original navigation SYNC 3 APIM control module. The latest applicable SYNC 3 software, with the new complete NA223 map in 2024 Full coverage USA and Canada.
  • OEM: HC3Z-19A387-B HU5Z-19A387-A HC3T-14F014-BD SYNC
  • Plug and Play, This unit is intended to repair select FordeBay and LincolneBay Sync 3 systems with inoperable touch screen systems (Black screen, frequent bluetooth disconnects, lag between touch input and reaction, etc).
  • SYNC 3 GPS navigation module:Regardless of whether your vehicle has navigation or not, you can upgrade navigation/downgrade to non-navigation or keep it the same, no need to go to the dealership, Vehicle specific programming (VIN is required at checkout).
  • NO TRIP TO DEALER NEEDED.Free Pre-Programmed: Please send VIN in time when purchasing.(we will pre-program the data matching according to your car VIN# for free. )!!! Without your VIN, I will not be able to ship as fast.
Bestseller No. 7
OEM Ford Carplay USB Hub Module Upgrade for Sync 3 Models HC3Z-19A387-H
  • OEM Genuine FordeBay Parts only at Rod Baker FordeBay!
  • Requires Updating Sync 3 to the Latest Compatible Version!
  • Required for Upgrading Sync 3 to unlock Carplay Feature
  • SEE Description for Compatible Models!!!
  • If you are unsure about fitment, please contact us with your VIN to confirm!
SaleBestseller No. 8
Latest Version A15 Navigation SD Card Compatible with Ford/Lincoln, Sync Navigation System Update USA/Canada Maps
  • COMPATIBLE WITH FORDeBay MODELS: Super Duty(F-250/F-350/F-450) (2013-2016), F-150 (2013-2015), C-Max (2013-2015), Focus (2012-2015), Fusion (2013-2016), (Edge 2011/2015), Escape (2013/2015), Escape Hybrid (2013-2015), Expedition 2015, Expedition XT 2015, Explorer (2011-2016), Fiesta (2014-2015), Flex (2013/2015), MustangeBay 2015, Transit (2013 2015), Transit Connect (2014-2016)
  • COMPATIBLE WITH LINCOLNeBay MODELS: NAVIGATOR 2015, MKC 2015, MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016), MKS (2013-2015)
  • A15 NEWEST VERSION: This A15 card Updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases. Latest version navigation system fits for FordeBay/LincolneBay. This fordeBay navigation sd card update is only available for SYNC systems that use cards for navigation
  • INSTALLATION INSTRUCTION:You need to check if the CCPU of FordeBay/LincolneBay SYNC system is compatible or needs to be updated first, check the product image corresponding to the CCPU version. Step 1: Turn vehicle off. Step 2: Locate the card slot. Step 3: Remove the old Card. Step 4: Insert the new Navigation SD Card into the slot until it clicks. Step 5: Start the engine to ensure the new Navigation SD Card is functioning. The word "Navigation" should appear in the upper right hand corner
  • PAY ATTENTION: the navigation sd card can be used only in one car, once it is installed to the navigation system for the first time, it will be locked with cars VIN. Navigation system cards can not be used/switched from one vehicle to another
Bestseller No. 9
JXTVANCL 2025 Updated Ford Sync Navigation SD Card A15 (2024 Latest Map) - Compatible with Ford F150/F250/F350/F450/F550/Ranger, GM5T 19H449 AJ
  • Compatible with LincolneBay Models:MKC 2015, MKS 2013-2015, MKT 2013-2015, MKX 2011-2016, MKZ 2014-2016, Navigator 2015
  • Compatible with FordeBay models:F-150 2013-2015, Explorer 2011-2016, Fusion 2013-2016, Escape, Escape Hybrid 2013-2015, Super Duty (F-250/F-350/F-450) 2013-2016, Edge 2011-2015, Focus 2012-2015, Flex 2013-2015, Fiesta 2014-2015, C-Max 2013-2015, MustangeBay 2015, Taurus 2013-2015, Expedition 2015, Transit 2014-2015
  • 2024 Latest Navigation GPS Maps SD Card A15: Navigation update 2024 Version A15 GM5T 19H449 AJ card compatible with FordeBay & LincolneBay. The FordeBay navigation SD card map includes the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 United States and Canada
  • Quality Service:1 year manufacturer's warranty and 30-Day No Hassle Money Back,If you have any question please feel free to contact us.Maigoo provides you with the most satisfactory service.
  • Easy to Use:Insert the new card (label side up), then turn ON the vehicle. The system will update automatically—DO NOT turn off the engine until it’s complete. The update takes about 10-20 minutes, with no additional programming required.
Bestseller No. 10
2025 Final Version Navigation sd Card Fits Ford/Lincoln GPS Card Updated A15 USA Canada Map-GM5T-19H449-AJ-Work with Sync 2 Navigation System
  • Final and Latest Version with Lifetime Guarantee: This navigation gps maps sd card A15 newest updated includes new roads usa and canada.V15 map update (released in 2024) will be the final version released.It will remain available while supplies last,this map update is only fits for syn c 2 system,it will not work on syn c3 or 4.
  • Compatible with FordeBay Navigation: C-MAX 2013 - 2015,Edge 2011 - 2015,Escape 2013 - 2015,Escape Hybrid 2013 - 2015,Expedition 2015,Expedition XT 2015,Explorer 2011 - 2016,f-150 2013 - 2015,Fiesta 2014 - 2015,Flex 2013 - 2015
  • Compatible with FordeBay Navigation: Focus 2012 - 2015,Fusion 2013 - 2016,MustangeBay 2015,Super Duty (F-250 / F-350 / F-450) 2013 - 2016,Taurus 2013 - 2015,Transit 2013 - 2015,Transit Connect 2014 - 2016
  • Compatible with LincolneBay Navigation: MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016), MKZ (2013-2016),Navigator (2015)
  • Plug and Play Easy Installation: Built in gps integration and no dependency on cellular signal,compared with mobile phone navigation, it avoids the inconveniences caused by incoming calls on the mobile phone, the depletion of the phone's battery, and weak regional signals during driving, thus enhancing the safety of vehicle driving,what's more,only plug&play to set up.

Last update on 2025-06-14 / Affiliate links / Images from Amazon Product Advertising API


 

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