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Tag: SYNC

SYNC 4 – Various SYNC Concerns – 2021 Ford Mustang Mach-E/F-150
Diagnostic Tips oemdtc January 14, 2022 No Comments

SYNC 4 – Various SYNC Concerns – 2021 Ford Mustang Mach-E/F-150

NHTSA ID Number: 10199504 Manufacturer Communication Number: SSM 49944   Summary Some 2021 Mustang Mach-E/F-150 vehicles may exhibit audio settings resetting after a key cycle, Android Auto concerns, Sirius presets missing more than three pages after a key cycle, touchscreen intermittent freezing/locking up, Pro Power Onboard messaging confusion after a tripped circuit breaker (F-150 only), WiFi keyboard defaulting to UK English, WMA …
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Equipped with SYNC – Blank/Black Infotainment Screen – 2020 Ford Explorer & Lincoln Aviator
Diagnostic Tips oemdtc September 16, 2020 No Comments

Equipped with SYNC – Blank/Black Infotainment Screen – 2020 Ford Explorer & Lincoln Aviator

NHTSA ID Number: 10181870 Manufacturer Communication Number: SSM 49245   Summary Some 2020 Explorer/Aviator vehicles built on or before 30-Sep-2020 may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC accessory protocol interface module (APIM) not being fully seated. Verify that the connector is fully seated into the …
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Wi-Fi Connection Message – 2019 Ford & Lincoln
Diagnostic Tips oemdtc December 8, 2019 No Comments

Wi-Fi Connection Message – 2019 Ford & Lincoln

NHTSA ID Number: 10156560 Manufacturer Communication Number: SSM 47844 Summary Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus/Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states “Network Connection Needed – To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may not be available. Would you …
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SYNC Update Error Message when Attempting to Update to Version 3.3 – 2019 Ford EcoSport
Info oemdtc November 28, 2019 No Comments

SYNC Update Error Message when Attempting to Update to Version 3.3 – 2019 Ford EcoSport

NHTSA ID Number: 10156599 Manufacturer Communication Number: SSM 47882 Summary Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version 3.3 is available for 2019 SYNC 3 vehicles. Do not carry out this update as …
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Partial Screen Display During Transport Mode Deactivation/SYNC Master Reset – 2018-2019 Ford EcoSport
Info oemdtc October 15, 2018 No Comments

Partial Screen Display During Transport Mode Deactivation/SYNC Master Reset – 2018-2019 Ford EcoSport

NHTSA ID Number: 10148721 Manufacturer Communication Number: SSM 47565   Summary Some 2018-2019 EcoSport vehicles equipped with SYNC may experience a partial screen display during transport mode deactivation or when a SYNC master reset is performed. This may be due to system prioritization which causes the display to revert to a default 4 display rather than matching the original size of the …
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