NHTSA ID Number: 10177032 Manufacturer Communication Number: SSM 48917 Summary Some 2020 Explorer/Aviator vehicles may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC accessory protocol interface module (APIM) not being fully seated. Verify that the connector is fully seated into the APIM prior to performing any …
NHTSA ID Number: 10156560 Manufacturer Communication Number: SSM 47844 Summary Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus/Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states “Network Connection Needed – To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may not be available. Would you …
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oemdtc
November 28, 2019
NHTSA ID Number: 10156599 Manufacturer Communication Number: SSM 47882 Summary Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version 3.3 is available for 2019 SYNC 3 vehicles. Do not carry out this update as …
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oemdtc
October 15, 2018
NHTSA ID Number: 10148721 Manufacturer Communication Number: SSM 47565 Summary Some 2018-2019 EcoSport vehicles equipped with SYNC may experience a partial screen display during transport mode deactivation or when a SYNC master reset is performed. This may be due to system prioritization which causes the display to revert to a default 4 display rather than matching the original size of the …
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oemdtc
June 30, 2018
GENERAL SERVICE BULLETIN SYNC GEN 1 And GEN 2 Vehicle Health Report Service Ending – Disabling Automatic Updates 18-7018 28 June 2018 Model: Ford 2013-2016 C-MAX Hybrid 2008-2016 Edge 2008-2016 Escape 2008-2016 E-Series 2008-2016 Expedition 2008-2016 Explorer 2008-2016 F-150 2014-2016 Fiesta 2008-2009 Five Hundred 2008-2009 Taurus 2009-2016 Flex 2012-2016 Focus 2008-2016 Fusion Lincoln 2008 Mark LT 2015-2016 MKC 2009-2016 …
