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NHTSA ID Number: 10201013
Manufacturer Communication Number: SSM 50039
Summary
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
APPLICABLE VEHICLES
2016 – 2018 CAR: CG C344N C-MAX
2020 – 2021 CAR: TF CX483N CORSAIR
2016 – 2021 CAR: DQ CD539N EDGE
2016 – 2019 TRUCK: M2 C520N ESCAPE
2020 – 2021 CAR: TC CX482N ESCAPE
2016 – 2017 TRUCK: B7 U222N EXPEDITION
2018 – 2021 TRUCK: B8 U553N EXPEDITION
2016 – 2020 TRUCK: FC P552N F-150
2021 TRUCK: FD P702N F150
2016 – 2019 CAR: CT B299N FIESTA MCA
2016 – 2019 TRUCK: P3 D471N FLEX
2016 – 2018 CAR: DH C346N FOCUS
2016 – 2019 TRUCK: ME C489N MKC
2016 CAR: LE D385N MKS
2016 – 2019 TRUCK: P4 D472N MKT
2016 – 2021 CAR: D9 U540N MKX
2016 – 2021 CAR: ZG S550N MUSTANG
2016 – 2017 TRUCK: B5 U228N NAVIGATOR
2018 – 2021 TRUCK: B9 U554N NAVIGATOR
2016 – 2019 CAR: PH D258N TAURUS
2016 – 2021 TRUCK: TH V363N TRANSIT
2017 – 2020 CAR: PL D544N CONTINENTAL
2017 – 2019 TRUCK: UB U502N EXPLORER
2020 – 2021 CAR: TW U625N EXPLORER
2017 – 2021 TRUCK: FE P558N SUPER DUTY
2017 – 2020 CAR: C7 CD391N FUSION
2017 – 2020 CAR: C9 CD533N MKZ
2017 – 2020 CAR: C9 CD533N MKZ
2017 – 2021 CAR: HC V408E TRANSIT CONNECT
2017 – 2021 CAR: HC V408E TRANSIT CONNECT
2020 – 2021 CAR: TV U611N AVIATOR
2021 CAR: HD CX430N C-SUV
2021 CAR: GW CX727N C-EV
2019 – 2021 TRUCK: FG P375N RANGER
2016 – 2021 CAR: BW B515A ECOSPORT INDIA
148 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | BRONCO SPORT | 2021 |
| FORD | C-MAX | 2016-2018 |
| FORD | ECOSPORT | 2018-2021 |
| FORD | EDGE | 2016-2021 |
| FORD | ESCAPE | 2016-2021 |
| FORD | EXPEDITION | 2016-2021 |
| FORD | EXPLORER | 2017-2021 |
| FORD | EXPLORER POLICE INTERCEPT | 2017-2019 |
| FORD | F-150 | 2016-2021 |
| FORD | F-250 SD | 2017-2021 |
| FORD | F-350 SD | 2017-2021 |
| FORD | F-450 SD | 2017-2021 |
| FORD | F-550 SD | 2017-2021 |
| FORD | FIESTA | 2016-2019 |
| FORD | FLEX | 2016-2019 |
| FORD | FOCUS | 2016-2018 |
| FORD | FUSION | 2017-2020 |
| FORD | FUSION ENERGI | 2017-2020 |
| FORD | FUSION HYBRID | 2017-2020 |
| FORD | MUSTANG | 2016-2021 |
| FORD | MUSTANG MACH E | 2021 |
| FORD | RANGER | 2019-2021 |
| FORD | TAURUS | 2016-2019 |
| FORD | TRANSIT | 2016-2021 |
| FORD | TRANSIT CONNECT | 2017-2021 |
| LINCOLN | AVIATOR | 2020-2021 |
| LINCOLN | CONTINENTAL | 2017-2020 |
| LINCOLN | CORSAIR | 2020-2021 |
| LINCOLN | MKC | 2016-2019 |
| LINCOLN | MKS | 2016 |
| LINCOLN | MKT | 2016-2019 |
| LINCOLN | MKX | 2016-2021 |
| LINCOLN | MKZ | 2017-2020 |
| LINCOLN | MKZ HYBRID | 2017-2020 |
| LINCOLN | NAUTILUS | 2019-2021 |
| LINCOLN | NAVIGATOR | 2016-2021 |
1 Associated Document
Manufacturer Communications
SSM 50039 – 2016-2021 Various Ford And Lincoln Vehicles – SYNC 3 and SYNC 4 – Issues With Vehicle In Transport Mode
https://www.nhtsa.gov/recalls?nhtsaId=10201013
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NHTSA ID Number: 10127417
Manufacturer Communication Number: SSM 46930
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
1 Associated Document
Manufacturer Communications
SSM 46930
https://www.nhtsa.gov/recalls?nhtsaId=10127417
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NHTSA ID Number: 10125078
Manufacturer Communication Number: SSM 46860
Summary
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
1 Associated Document
Manufacturer Communications
SSM 46860
https://www.nhtsa.gov/recalls?nhtsaId=10125078
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NHTSA ID Number: 10100508
Manufacturer Communication Number: SSM 46486
Summary
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
1 Associated Document
Service Bulletin Document
SSM 46486
https://www.nhtsa.gov/recalls?nhtsaId=10100508
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NHTSA ID Number: 10109067
Manufacturer Communication Number: SSM 46073
Summary
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
1 Associated Document
Manufacturer Communications
SSM 46073
https://www.nhtsa.gov/recalls?nhtsaId=10109067
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NHTSA ID Number: 10092402
Manufacturer Communication Number: SSM 45968
Summary
SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
1 Associated Document
Service Bulletin Document
SSM 45968
https://www.nhtsa.gov/recalls?nhtsaId=10092402
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- 2024 Latest Navigation GPS Maps sd Card A15 newest updated includes New Roads USA and Canada
- Compatible with Ford Navigation: f150 (2013-2015), Super Duty f250/350/450 (2013-2016), Explorer (2011-2016), Escape (2013-2015)
- Compatible with Ford Navigation: Expedition (2015), Mustang (2015), Transit (2013-2015), TRANSIT CONNECT (2014 - 2016),Taurus (2013-2015)
- Compatible with Lincoln Navigation MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016),NAVIGATOR (2015)
- Navigation update 2024 Version A15 GM5T 19H449 AJ card Compatible with Ford & Lincoln. Card can be used in 50 United States and Canada. Card is Compatible with Ford/Lincoln mod*ls: ( c max 2013-2015), ( Edge 2011-2015), ( Escape 2013-2015), ( Escape hybrid 2013-2015), ( Expedition 2015), (Expedition XT 2015), ( Explorer 2011-2015), ( Taurus 2013-2015), ( Transit 2013-2015), ( Transit connect 2014-2015).
- Navigation update Card Compatible with Ford: f 150 2013-2015), (Super Duty: f 250 / f 350 / f 450 (2013-2015), (Flex 2013-2015), (Fiesta 2014-2015)
- Gps update SD Card Compatible with Ford: Focus 2012-2015), (Fusion 2013-2015), (Mustang 2015), ( Taurus 2013-2015), ( Transit 2013-2015)
- SD Card is Compatible with Lincoln mod*ls: (Mkc 2015), (Mks 2013-2015), (Mkt 2013-2015), (Mkx 2011-2015), (Mkz 2013-2015), (Navigator 2015).
- Your vehicle sync syst.m may require to be upda..d to the latest version, prior to installing this card and will ONLY WORK on sync syste.s that use an card for Navi..on.
- ONLY for SYNC 2: This map update is only for Sync 2 systems. It will not work on Sync 3 or 4. You must have an existing embedded navigation system to use this update
- Preloaded Maps: The card contains updated maps of the entire continental US and Canada for seamless navigation anywhere in North America. This map includes expanded coverage in hundreds of cities, counties and metropolitan areas across the 50 United States, Puerto Rico and Canada.
- Compatible with Ford (2013-2016 Vehicle): C-MAX 2013 - 2015; EDGE 2011 - 2015; ESCAPE 2013 - 2015; ESCAPE HYBRID 2013 - 2015; EXPEDITION 2015; EXPEDITION XT 2015; EXPLORER 2011 - 2016; F-150 2013 - 2015; FIESTA 2014 - 2015; FLEX 2013 - 2015; FOCUS 2012 - 2015; FUSION 2013 - 2016; MUSTANG 2015; SUPER DUTY (F-250 / F-350 / F-450) 2013 - 2016; TAURUS 2013 - 2015; TRANSIT 2013 - 2015; TRANSIT CONNECT 2014 - 2016.
- Please: Your vehicle may require a software update prior to installing this update. For more details please open the 'How to Determine Your Sync Software' file under the 'User Manuals' section of this page.
- ATTENTION Please: Please confirm that your Navigation SD card is NOT A15 or B15 prior to buying this map update. If A15 or B15 is printed on the SD card found in your vehicle's SD Card slot do not purchase this update
- 2024 Latest Navigation GPS Maps sd Card A15 newest updated includes New Roads USA and Canada
- Compatible with Ford Navigation: f150 (2013-2015), Super Duty f250/350/450 (2013-2016), Explorer (2011-2016), Escape (2013-2015)
- Compatible with Ford Navigation: Expedition (2015), Mustang (2015), Transit (2013-2015), TRANSIT CONNECT (2014 - 2016),Taurus (2013-2015)
- Compatible with Lincoln Navigation MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016),NAVIGATOR (2015)
- This A15 card Updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases.
- 【Compatible with Ford】C-Max 2013-2015, Edge 2011-2015, Escape/Escape Hybrid 2013-2015, Expedition 2015, Explorer 2011-2015, F-150 2013-2015, Fiesta 2014-2015, Flex 2013-2015, Focus 2012-2015, Fusion 2013-2016, Mustang 2015, Super Duty (F-250/F-350/F-450) 2013-2016, Taurus 2013-2015, Transit 2013-2016, Transit Connect 2014-2015.
- 【Compatible with Lincoln】MKC 2015, MKS 2013-2015, MKT 2013-2015, MKX 2011-2016, MKZ 2013-2016, Navigator 2015.
- 【Map Coverage Area】USA & Canada. This map includes expanded coverage in hundreds of cities, counties and metropolitan areas across the 50 United States, Puerto Rico and Canada.
- 【Easy To Install】Simple plug and play installation. Simply insert the card when the engine is off, then start the engine, and the installation process will automatically initiate. Wait for the screen to display completion once the installation is finished.
- 【Please Note】This map update is only for Sync 2 systems. It will not work on Sync 3 or 4. You must have an existing embedded navigation system to use this update.
- Compatible with Lincoln Models: MKS (2013-2015), MKT (2013-2015), MKX (2011-2015), MKZ (2014-2015)
- Compatible with Ford Models: F15O (2013-2015), Super Duty F25O/35O/45O (2013-2015), Explorer (2011-2015), Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), CMax (2013-2015), Expedition (2015), Mustang (2015), Transit (2014-2015)
- Latest data: 2024 navigation sd card a15 Map updates including ATMs, restaurants, fuel stations, miles of new roads, luxury hotels, Pet Shop, And new points of interest to help you find the services you need. whether driving around town or far from home.
- Get accurate directions to anywhere with map updates that identify new roads, businesses, schools, hospitals and points of interest. Accurate driving through unfamiliar or recently changed areas to reach your destination quickly and efficiently. SD cards work in all cities, counties, and metropolitan areas in the United States, Canada.
- Service:We strive to provide the best possible products and services to ensure customer satisfaction. If you have any questions or concerns, please feel free to reach out to us at any time. We value your feedback and are dedicated to resolving any issues promptly.
- 2024 B15 navigation Sd card available for MyFord Touch or for MyLincoln Touch SYNC systems that use SD card for navigation.
- 2024 latest version :B15 Navigation SD Card SYNC Navigation System Map Update for the United States and Mexico. Confident driving in unfamiliar or recently changed areas.
- Compatible with Ford Models: F15O (2013-2015), Super Duty F25O/35O/45O (2013-2015), Explorer (2011-2015), Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), CMax (2013-2015), Expedition (2015), Mustang (2015), Transit (2014-2015).
- Compatible with Lincoln Navigation MKS (2013-2015), MKT (2013-2015), MKX (2011-2015,) MKZ (2014-2015),NAVIGATOR (2015)
- Service:We strive to provide the best possible products and services to ensure customer satisfaction. If you have any questions or concerns, please feel free to reach out to us at any time. We value your feedback and are dedicated to resolving any issues promptly.
SYNC USA Canada Map, Navigation SD Card Compatible Ford/Lincoln 2013-2016 GM5T-19H449-AH (A14+USB)" />
- Version A14 : 2023 U.S. And Canada Sync Navigation System Map Update, CCPU S.W Version:10212.10308.12058 Save your valuable time by updating with a USB stick, no need to visit your dealer.
- NAVIGATION SD CARD COMPATIBLE WITH FORD A14： F-150 2013 - 2015，C-MAX 2013 - 2015，EDGE 2011 - 2015，ESCAPE 2013 - 2015，FUSION 2013 - 2016，FUSION 2013 - 2016，EXPLORER 2011 - 2016，EXPEDITION 2015
- COMPATIBLE FORD NAVIGATION SD CARD: EXPEDITION XT 2015，FIESTA 2014 - 2015，FLEX 2013 - 2015，FOCUS 2012 - 2015，TAURUS 2013 - 2015，TRANSIT 2013 - 2015TRANSIT CONNECT 2014 - 2016，ESCAPE HYBRID 2013 - 2015，SUPER DUTY (F-250 / F-350 / F-450) 2013 - 2016
- A14 NAVIGATION SD UPDATED Compatible with Lincoln Navigation : MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016),NAVIGATOR (2015)
- REPLACE PART NUMBER: GM5T19H449AH GM5T-19H449-AH.This update will only work on SYNC systems that use an SD Card for Navigation.
- 🚕 Latest Map Data：This GM5T-19H449-AG navigation SD card covers all maps and road information for the United States and Canada from 2022 to 2023. Let you not get lost on the intricate road! Note：Our map data comes from the latest data on the official website, and its updates always lag behind the actual calendar year. This is a normal phenomenon!
- 🚕 Applicable Car Models：The A14 navigation SD card is compatible with Ford：2013-2016 Super Dutv (F-250/F-350 /F-450), 2013-2015 C-Max, 2013-2015 Escape, 2011-2015 Edge, 2013-2015 Escape Hybrid, 2013-2015 F-150, 2013- 2015 Flex and more. It also compatible with Lincoln：2013-2015 MKS, 2015 MKC, 2011-2016 MKX, 2013-2015 MKT and more.
- 🚕 Accurate Aavigation：A small SD card carries information on hundreds of millions of roads and buildings. Whether you go to tourism, hotels, gas stations, towns, villages,barber shops and other places, or face the complicated traffic lights and road conditions, it can provide you with a powerful and accurate data flow to help you quickly reach your destination.
- 🚕 Built in Premium Chips：The car GPS navigation system SD card is made of premium chips and 9 pins. It has 32GB of memory and high-speed data processing ability, which is not easily burned or damaged during use. It only supports SYNC systems that use SD cards for navigation. Before purchasing, please confirm that your navigation system comes with this slot.
- 🚕 Perfect After-Sales Service：We care about our valued buyers, and each of our car accessories are carefully tested and inspected before delivery. If you have any questions, our customer service staff will be happy to help you.
- Latest Ford & Lincoln Navigation sd Card A14 maps updated 2023 includes New Roads USA and Mexico Support sync System
- Compatible with Ford Navigation: f150 (2013-2015), Super Duty f250/350/450 (2013-2015), Explorer (2011-2015), Escape (2013-2015)
- Compatible with Ford Navigation: Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), C-Max (2013-2015)
- Compatible with Ford Navigation: Expedition (2015), Mustang (2015), Transit (2014-2015), TRANSIT CONNECT (2014 - 2016),Taurus (2013-2015)
- Compatible with : Lincoln Navigation MKC 2015 MKS (2013-2015), MKT (2013-2015), MKX (2011-2015,) MKZ (2014-2015),NAVIGATOR (2015)
Last update on 2024-06-30 / Affiliate links / Images from Amazon Product Advertising API
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