July 17, 2020 NHTSA CAMPAIGN NUMBER: 20V414000 Damaged Wiring May Cause Air Bag Malfunction An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury. NHTSA Campaign Number: 20V414 Manufacturer Ford Motor Company Components SEATS, AIR BAGS, ELECTRICAL SYSTEM … Read more
NHTSA ID Number: 10217028 Manufacturer Communication Number: SSM 50975 Summary Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery … Read more
NHTSA ID Number: 10168810 Manufacturer Communication Number: SSM 48340 Summary Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified … Read more
NHTSA ID Number: 10179344 Manufacturer Communication Number: SSM 49085 Summary Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) … Read more
NHTSA ID Number: 10169994 Manufacturer Communication Number: 19N09 Summary Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage 14 Affected Products Vehicles MAKE MODEL YEAR FORD EDGE 2011-2014 FORD EXPLORER 2013-2014 FORD FOCUS ELECTRIC 2013-2014 LINCOLN MKT 2013-2014 LINCOLN … Read more
