EcoSport

SYNC 3 – Various SYNC Performance Related Concerns – 2016-2019 Ford & Lincoln

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Ford & Lincoln Logo

NHTSA ID Number: 10198605 Manufacturer Communication Number: TSB 21-2175 Summary Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.     This bulletin supersedes 20-2255. Reason for update: Replace Awareness/Interim Message   Model: Ford 2016-2018 C-MAX … Read more

TCU – Incomplete User Authorization, Inoperative Remote Features And/Or Fleet Vehicle Feature Unavailable Message – 2017-2020 Ford & Lincoln

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2020 Ford Expedition

NHTSA ID Number: 10181912 Manufacturer Communication Number: SSM 49283   Summary Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will … Read more

Telematics Control Unit (TCU) With WiFi Hotspot – Vehicle Hotspot Feature Is Not Enabled On This Vehicle Message – 2018-2020 Ford & Lincoln

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2020 Ford Mustang

NHTSA ID Number: 10187930 Manufacturer Communication Number: SSM 49541   Summary Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled … Read more

TCU – Remote Start Inoperative With Vehicle Failed To Start Message Using MyFord Mobile/FordPass – 2018 Ford EcoSport/Expedition/Explorer

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2018 Ford EcoSport

NHTSA ID Number: 10181934 Manufacturer Communication Number: SSM 49288   Summary Some 2018 EcoSport/Expedition/Explorer vehicles equipped with a telematics control unit (TCU) module may exhibit an inoperative remote start with a Vehicle Failed To Start message when using the Ford Pass mobile application. This message may be observed even if the vehicle has been driven immediately prior … Read more

Vehicle Locator Shows Incorrect Vehicle Location When Using Ford Pass/Lincoln Way – 2020 Ford & Lincoln

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2020 Ford Mustang

NHTSA ID Number: 10186563 Manufacturer Communication Number: SSM 49426   Summary Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet … Read more