Intermittent Inoperative Remote Commands From The FordPass Mobile App – 2021 Ford F-150

NHTSA ID Number: 10191098

Manufacturer Communication Number: SSM 49746

 

Summary

Some 2021 F-150 vehicles may experience intermittent inoperative remote commands from the FordPass mobile app. Intermittent command behavior may also lead the customer to believe there is no cellular signal or coverage. FordPass mobile app commands may become operative again after starting the vehicle with the ignition or key fob. This may be due to software in the gateway module (GWM). To correct the condition, reprogram the GWM using the latest level of the appropriate scan tool. Vehicles with automatic updates enabled may receive this software via an over-the-air update. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

 

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD F-150 2021

 


Vehicles:

2021 F-150 (P702) (FD)

 


1 Associated Document

Manufacturer Communications

SSM 49746: 2021 F-150 – Intermittent Inoperative Remote Commands From The FordPass Mobile App

https://www.nhtsa.gov/recalls?nhtsaId=10191098

MC-10191098-0001.pdf 74.26KB

MC-10191098-0001

 


 

Service Information & Reprogramming

Service Information & Reprogramming – Ford Lincoln Mercury

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM II, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM II and VCMM)
X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

Intermittent Inoperative Remote Commands From The FordPass Mobile App - 2021 Ford F-150 » small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Intermittent Inoperative Remote Commands From The FordPass Mobile App - 2021 Ford F-150 » small light CarDAQ-Plus
Intermittent Inoperative Remote Commands From The FordPass Mobile App - 2021 Ford F-150 » small light CarDAQ-M
Intermittent Inoperative Remote Commands From The FordPass Mobile App - 2021 Ford F-150 » small light VSI J2534 ECU Reprogrammer
Intermittent Inoperative Remote Commands From The FordPass Mobile App - 2021 Ford F-150 » small light Drew Tech Mongoose Pro USB to CAN ISO9141 Interface

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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Last update on 2022-10-06 / Affiliate links / Images from Amazon Product Advertising API

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