Loss of Navigation Voice Prompts After A SYNC Map Update – 2016-2021 Ford & Lincoln

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NHTSA ID Number: 10205694 Manufacturer Communication Number: SSM 50375 Summary Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed …

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Modem Authorization After 3G To 4G Modem Upgrade – SYNC Screens 8Inch Or Larger – 2013-2020 Ford & 2015-2017 Lincoln

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NHTSA ID Number: 10218617 Manufacturer Communication Number: TSB 22-2309 Summary Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem …

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Body Control Module Programming Error – 2016-2017 Ford & Lincoln

2017 Ford Fusion

NHTSA ID Number: 10201582 Manufacturer Communication Number: SSM 50097   Summary Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating ‘Data Corrupt’ or ‘Configuration Failed, would you like to retry?’. IDS scan tool version 123.02 contains a fix for …

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MyFord Mobile and MyLincoln – 2014-2020 Ford & Lincoln

2020 Ford Fusion Hybrid

NHTSA ID Number: 10203848 Manufacturer Communication Number: SSM 50257   Summary Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the …

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Customer Satisfaction Program 21B09 – 3G Telematics Control Unit to 4G Upgrade Kit – 2014-2020 Ford & Lincoln

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NHTSA ID Number: 10235323 Manufacturer Communication Number: 21B09 S2 Summary Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming …

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