NHTSA ID Number: 10203848
Manufacturer Communication Number: SSM 50257
Summary
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or Replacement of the TCU should no longer be performed using existing service stock. Replacement of the 3G TCU for this concern will result in programming concerns and repairs should not be performed. The customer can pay to upgrade their 3G modem with a 4G modem by following the information in FSA 21B09. Refer to FSA 21B09 for reference and not for claiming.
40 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | C-MAX | 2014-2017 |
| FORD | FOCUS | 2016-2018 |
| FORD | FUSION | 2014-2020 |
| FORD | FUSION ENERGI | 2014-2020 |
| FORD | FUSION HYBRID | 2014-2020 |
| LINCOLN | CONTINENTAL | 2017 |
| LINCOLN | MKC | 2015-2017 |
| LINCOLN | MKX | 2016-2017 |
| LINCOLN | MKZ | 2015-2017 |
| LINCOLN | MKZ HYBRID | 2015-2017 |
APPLICABLE VEHICLES
2014 – 2020 CAR: C7 CD391N FUSION
2014 – 2017 CAR: CG C344N C-MAX
2016 – 2018 CAR: DH C346N FOCUS
2015 – 2017 CAR: C9 CD533N MKZ
2015 – 2017 CAR: C9 CD533N MKZ
2015 – 2017 TRUCK: ME C489N MKC
2017 CAR: PL D544N CONTINENTAL
2016 – 2017 CAR: D9 U540N MKX
1 Associated Document
Manufacturer Communications
SSM 50257 – 2014-2020 Various Vehicles – MyFord Mobile and MyLincoln
https://www.nhtsa.gov/recalls?nhtsaId=10203848
MC-10203848-0001.pdf 118.908KB
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Latest A12 New 2021 GPS Navigation SD Card SYNC FITS All Ford Updates A11 A10 A9
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- ✔ Ford: Expedition (2015), Mustang (2015), Transit (2014-2015), Taurus (2013-2015
- ✔ Lincoln: MKS (2013-2015), MKT (2013-2015), MKX (2011-2015,) MKZ (2014-2015
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Navi.on SD Card A11 map 2020 Update GM5T-19H449-AE, Compatible with Ford & Lincoln, Sync USA/Canada Maps
- U.S. and CANADA Nav..on Sync System Map Update 2020 Version A11-GM5T-19H449-AE SD card update 2020 includes USA/CANADA Roads map & Speed Limit Updates and Compatible with Ford/Lincoln models: Ford c max (2013-2015), Ford Edge (2011-2015), Ford Escape (2013-2015), Ford Escape Hybrid (2013-2015), Ford Expedition (2015), Ford Explorer (2011-2015), Ford Taurus (2013-2015), Ford Transit (2013-2015), Ford Transit Connect (2014-2015).
- SD Card is Compatible with Ford Models: f 150 (2013-2015), Super Duty: f 250 / f 350 / f 450 (2013-2015), Flex (2013-2015), Fiesta (2014-2015)
- Ford Models: Focus (2012-2015), Fusion (2013-2015), Mustang (2015), Taurus (2013-2015), Transit (2013-2015)
- Lincoln Models: Mkc (2015), Mks (2013-2015), Mkt (2013-2015), Mkx (2011-2015), Mkz (2013-2016), Navigator (2015).
- Your vehicle's Sync system may require to be updated to the latest version, prior to installing this update. THIS UPDATE WILL ONLY WORK on Sync systems that use an SD CARD for Nav..on.
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- COMPATIBILITY : 2013-2015 Ford C-Max,2011-2015 Ford Edge,2013-2015 Ford Escape,2013-2015 Ford Escape Hybrid,2011-2016 Ford Explorer,2013-2015 Ford F-150,2013-2016 Ford F-250,2013-2016 Ford F-350,2013-2016 Ford F-450,2014-2016 Ford Fiesta,2013-2015 Ford Flex,2012-2015 Ford Focus,2013-2016 Ford Fusion,2013-2015 Ford Taurus,2014-2015 Ford Transit
- COMPATIBILITY:2015 Lincoln MKC，2013-2015 Lincoln MKS，2013-2015 Lincoln MKT，2011-2016 Lincoln MKX，2013-2015 Lincoln MKZ，SD Navigation Card PART NUMBER：GM5T-19H449-AG,If you can't find the answer you're looking for, Please Contact US.
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- This update will only work on SYNC systems that use an SD Card for Navigation.
- Compatible Ford Models: Ford F-150 (2013-2015) Super Duty F-250/350/450 (2013-2015) Explorer (2011-2015) Focus (2012-2015) Fiesta (2014-2015) Fusion (2013-2015) Flex (2013-2015) Edge (2011-2015) C-Max (2013-2015) Expedition (2015) Mustang (2015) Transit (2014-2015)
- Compatible Lincoln Models: Lincoln MKS (2013-2015) MKT (2013-2015) MKX (2011-2015) MKZ (2014-2015)
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- COMPATIBILITY:2013-2015 Ford C-Max,2011-2015 Ford Edge,2013-2015 Ford Escape,2013-2015 Ford Escape Hybrid,2011-2016 Ford Explorer,2013-2015 Ford F-150,2013-2016 Ford F-250,2013-2016 Ford F-350,2013-2016 Ford F-450,2014-2016 Ford Fiesta,2013-2015 Ford Flex,2012-2015 Ford Focus,2013-2016 Ford Fusion,2013-2015 Ford Taurus,2014-2015 Ford Transit,COMPATIBILITY:2015 Lincoln MKC，2013-2015 Lincoln MKS，2013-2015 Lincoln MKT，2011-2016 Lincoln MKX，2013-2015 Lincoln MKZ
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- SD Card is Compatible with Ford Models: f 150 (2013-2015), Super Duty: f 250 / f 350 / f 450 (2013-2015), Flex (2013-2015), Fiesta (2014-2015)
- SD Card is Compatible with Ford Models: Focus (2012-2015), Fusion (2013-2015), Mustang (2015), Taurus (2013-2015), Transit (2013-2015)
- SD Card is Compatible with Lincoln Models: Mkc (2015), Mks (2013-2015), Mkt (2013-2015), Mkx (2011-2015), Mkz (2013-2016), Navigator (2015).
- Your vehicle Sync syst.m may require to be Upda..d to the latest version, prior to installing this SD Card & WILL ONLY WORK on Sync syste.s that use an SD CARD for Navi..on.
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- Compatible with Ford Navigation: f150 (2013-2015), Super Duty f250/350/450 (2013-2015), Explorer (2011-2015), Escape (2013-2015)
- Compatible with Ford Navigation: Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), C-Max (2013-2015)
- Compatible with Ford Navigation: Expedition (2015), Mustang (2015), Transit (2014-2015), TRANSIT CONNECT (2014 - 2016),Taurus (2013-2015)
- Compatible with : Lincoln Navigation MKS (2013-2015), MKT (2013-2015), MKX (2011-2015,) MKZ (2014-2015),NAVIGATOR (2015)
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- SD Card is Compatible with Ford Models: f 150 (2013-2015), Super Duty: f 250 / f 350 / f 450 (2013-2015), Flex (2013-2015), Fiesta (2014-2015)
- Ford Models: Focus (2012-2015), Fusion (2013-2015), Mustang (2015), Taurus (2013-2015), Transit (2013-2015)
- Lincoln Models: Mkc (2015), Mks (2013-2015), Mkt (2013-2015), Mkx (2011-2015), Mkz (2013-2016), Navigator (2015).
- Your vehicle Sync syst.m may require to be Upda..d to the latest version, prior to installing this SD Card & WILL ONLY WORK on Sync syste.s that use an SD CARD for Navi..on.
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- Compatible with Ford Navigation: f150 (2013-2015), Super Duty f250/350/450 (2013-2015), Explorer (2011-2015), Escape (2013-2015)
- Compatible with Ford Navigation: Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), C-Max (2013-2015)
- Compatible with Ford Navigation: Expedition (2015), Mustang (2015), Transit (2014-2015), TRANSIT CONNECT (2014 - 2016),Taurus (2013-2015)
- Compatible with Lincoln Navigation MKS (2013-2015), MKT (2013-2015), MKX (2011-2015,) MKZ (2014-2015),NAVIGATOR (2015)
Last update on 2022-07-05 / Affiliate links / Images from Amazon Product Advertising API
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