NHTSA ID Number: 10233890 Manufacturer Communication Number: SSM 51501 Summary Some 2023 F-Super Duty vehicles may exhibit concerns with missing pop up information on the center display screen after selecting Active Vehicle on the FordPass app. This may be due to Apple CarPlay/Android Auto running on the center display screen. These issues will recover after a key … Read more
NHTSA ID Number: 10202645 Manufacturer Communication Number: SSM 50213 Summary Some 2021 Mustang Mach-E vehicles that have had a body control module (BCM) update may show the Frunk button on their FordPass app. This button is not currently supported and using it will result in a Failure To Open message. Ford is working on an update … Read more
NHTSA ID Number: 10203861 Manufacturer Communication Number: SSM 50271 Summary Some 2021 F-150/Mustang Mach-E/Bronco/Edge/Nautilus customers may experience an inoperative FordPass/LincolnWay app, features in FordPass/LincolnWay are not functioning and/or the customer cannot pair the FordPass/LincolnWay mobile app to the vehicle. If the telematics control unit (TCU) on the vehicle does not exhibit any diagnostic trouble codes (DTC), … Read more
NHTSA ID Number: 10203863 Manufacturer Communication Number: SSM 50272 Summary Some 2021 Bronco, Edge/Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics control unit (TCU) or the gateway module A (GWM). Before … Read more
NHTSA ID Number: 10156560 Manufacturer Communication Number: SSM 47844 Summary Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus/Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states “Network Connection Needed – To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may … Read more