Climate Control Temperature Setting Is No Longer Displayed On The SYNC Touchscreen – 2021 Ford Escape & Lincoln Corsair

2021 Ford Escape

NHTSA ID Number: 10198656 Manufacturer Communication Number: SSM 49913   Summary Some 2021 Escape/Corsair vehicles may exhibit a concern where the climate control temperature setting is no longer displayed on the SYNC touchscreen. To correct this condition, run the APIM configuration application on the Ford Diagnostic and Repair System (FDRS) scan tool. Refer to the Workshop Manual, … Read more

Power Liftgate Inoperative – 2015-2021 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10228866 Manufacturer Communication Number: SSM 51248 Summary Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate FordRead more

Noise When Brakes Are Applied – 2013-2023 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10228876 Manufacturer Communication Number: SSM 51261 Summary Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one … Read more

Telematics Control Unit (TCU) – FordPass/Lincoln Way Feature Unavailable Message – 2017-2023 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10241627 Manufacturer Communication Number: SSM 51838 Summary In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the … Read more

Intermittent Audio Echo/Robotic Voice During A Bluetooth Phone Call – 2019-2021 Ford & Lincoln

2021 Ford Mustang

NHTSA ID Number: 10198640 Manufacturer Communication Number: SSM 49885   Summary Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then … Read more