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March 8, 2024 NHTSA CAMPAIGN NUMBER: 24V189000
A malfunctioning child safety lock that allows a rear door to be opened unintentionally can increase the risk of injury.
NHTSA Campaign Number: 24V189
Manufacturer Ford Motor Company
Components LATCHES/LOCKS/LINKAGES
Potential Number of Units Affected 9,847
Summary
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the “ON” position.
Remedy
Dealers will inspect the child safety locks and replace the rear door latch, as necessary, free of charge. Owner notification letters are expected to be mailed April 16, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S15.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Ford Motor Company (Ford) Recall No. 24S15 Chronology
CERTAIN 2023-2024 MODEL YEAR FORD BRONCO VEHICLES WITH FOUR DOORS – CHILD SAFETY LOCK INOPERATIVE
Date of Submission: March 08, 2024
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision.
December 2023
On December 21, 2023, Ford’s Critical Concern Review Group (CCRG) opened an investigation into reports from the vehicle assembly plant of non-functional child safety locks on left-hand rear doors of 2023 model year (MY) Bronco four-door vehicles.
The CCRG investigation found that the first non-functional child safety lock was identified during a quality audit at the vehicle assembly plant on December 15, 2023. In that audit, the left-hand rear door of a 2023 MY Bronco vehicle was opened using the inside door handle with the child safety lock in the “ON” position. All vehicles at the plant were inspected for this condition, with 1.6% exhibiting the condition on rear left-hand child safety locks.
Enhanced inspection protocols were also implemented at the rear door latch module supplier because the rear door latch module includes the child safety lock mechanism. The supplier inspection found that the child safety locks were functional prior to installation in the sheet metal doors.
Subsequent investigation and vehicle audits were undertaken to identify potential system interaction contributors that could lead to a door being opened from the inside with the child safety lock in the “ON” position.
January 2024 – February 2024
Further CCRG investigation determined that a sheet metal fixture improvement was completed on September 13, 2023, at the door sheet metal stamping plant to improve door flushness. However, the change inadvertently caused the location of the latch reinforcement to shift, which resulted in an interference condition. Ford’s analysis determined that the interference could deflect the latch frame plate and inner release lever, allowing the child lock to rotate when the inside release handle is pulled.
No child lock concerns were found on rear right-hand doors. The door fit adjustments only affect the left-hand doors; right-hand doors have greater internal latch clearance between the inner release lever and child lock coupling lever.
There are no warranty or field reports associated with this concern.
On March 1, 2024, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is not aware of any reports of accident or injury related to this condition.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
FORD | BRONCO | 2023-2024 |
3 Associated Documents
Chronology of Defect / Noncompliance Determination
RMISC-24V189-8206.pdf 98.078KB
Recall Acknowledgement
RCAK-24V189-4689.pdf 645.957KB
Defect Notice 573 Report
RCLRPT-24V189-2755.PDF 215.199KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V189&docType=RCL
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Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-189
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company MAR 08, 2024 NHTSA Recall No. : 24V-189 Manufacturer Recall No. : 24S15 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 9,847 Estimated percentage with defect : 2 %
Vehicle Information :
Vehicle 1 : 2023-2024 Ford Bronco Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : This condition affects certain Bronco vehicles equipped with four doors. Child safety locks are on the rear edge
of the rear doors on Bronco four-door vehicles. Bronco vehicles equipped with two doors do not have child
safety locks.
Ford’s team reviewed plant records to determine the population of affected parts. The child safety locks on left
rear doors of Bronco vehicles built between November 28, 2023, and December 17, 2023, may not function as
intended due to insufficient clearance between the latch reinforcement bracket and door latch release lever
pivot.
These vehicles are not produced in VIN order. Information as to the applicability of this action to specific
vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local
Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line
Automotive Service Information System (OASIS) database. 9,847 Bronco vehicles are affected Production Dates : NOV 28, 2023 – DEC 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-189 Page 2 Description of Defect :
Description of the Defect : The left-hand rear door may be opened from the inside of the vehicle
when the child safety lock is in the “ON” position. Proper function of the child safety lock prevents opening of
the rear door from inside the vehicle with the child safety lock “ON.” FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : The left-hand rear door may be opened from the inside of the vehicle, despite indication of the child safety lock in the “ON” position, increasing the risk of injury to an unrestrained second
row occupant.
Description of the Cause : An adjustment in the manufacturing process to improve door flushness inadvertently
caused the location of the left-hand rear door latch reinforcement bracket to shift. As a result, when the child
safety lock is in the “ON” position, the inner release lever may contact the child lock coupling lever when the
inside door handle is pulled, allowing the door to open. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : LH Rear Door Component Description : LH Rear Door Assembly Component Part Number : M2DB-S24631-B Component Name 2 : LH Rear Door Component Description : LH Rear Door Assembly Component Part Number : N2DB-S24631-B Component Name 3 : LH Rear Door
Component Description : LH Rear Door Latch Assembly Component Part Number : M2DB-S264B53-AM The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-189 Page 3 Component Name 4 : LH Rear Door
Component Description : LH Rear Door Latch Assembly Component Part Number : N2DB-S264B53-AB Component Name 5 : LH Rear Door
Component Description : LH Rear Door Latch Assembly Component Part Number : R2DB-S264B53-AB Supplier Identification : Component Manufacturer
Name : Ford Motor Company Address : 1 American Road
Dearborn Michigan 48126
Country : United States Chronology :
Chronology is provided as an attachment. Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have the child safety locks inspected and the rear door latch replaced if necessary. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2023. The ending date for reimbursement eligibility is estimated to be April 29, 2024. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : A left-hand rear door latch assembly (N2DB-S264B53-AB or R2DB- S264B53-AB) will be installed in the left-hand rear door with sufficient clearance between the latch reinforcement bracket and door latch release The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-189
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production :
lever pivot.
Not required per 49 Part 573.
Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on March 13, 2024. Mailing of
owner notification letters is expected
to begin April 16, 2024 and is expected to be completed by April 19, 2024.
Planned Dealer Notification Date : MAR 13, 2024 – MAR 13, 2024
Planned Owner Notification Date : APR 16, 2024 – APR 19, 2024
* NR – Not Reported
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