Customer Satisfaction Program 19B37 – Powertrain Control Module Reprogramming – 2017-2019 Ford Fusion & Escape

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2019 Ford Fusion

NHTSA ID Number: 10214128 Manufacturer Communication Number: 19B37 Summary Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Powertrain Control Module Programming – Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due … Read more

Collision Avoidance/Cruise Control Unavailable – DTC U3000:49 – 2017-2019 Ford F-Super Duty

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2019 Ford F-Super Duty

NHTSA ID Number: 10168792 Manufacturer Communication Number: SSM 48314   Summary Some 2017-2019 F-Super Duty vehicles may exhibit a “Cruise Control Unavailable” or “Collision Avoidance Unavailable” message in the instrument cluster message center with diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). Reprogram the CCM using the latest software level of the appropriate Ford … Read more

Illuminated MIL With Various DTCs – 2013-2017 Ford C-MAX Energi, 2017-2018 C-MAX Hybrid, 2013-2020 Fusion Energi, 2017-2020 Fusion/Lincoln MKZ Hybrid

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2020 Ford Fusion Hybrid

NHTSA ID Number: 10168790 Manufacturer Communication Number: SSM 48301 Summary Some 2013-2017 C-MAX Energi, 2017-2018 C-MAX Hybrid, 2013-2020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P0496, P1450, P04ED, P04EF, P04EE, P2450, P2451. When performing pinpoint test (PPT) HX in the … Read more

Customer Satisfaction Program 19B34 – Gearshift Lever Assembly Reverse Lock-Out – 2018-2019 Ford Mustang GT350

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2019 Ford Mustang

NHTSA ID Number: 10171956 Manufacturer Communication Number: 19B34 Summary On some of the affected vehicles, the gearshift lever reverse lockout feature may not function as intended if the gearshift lever assembly becomes damaged during an aggressive shift event. This may cause some difficulty shifting into first gear because the gearshift lever can travel to reverse without having … Read more

SYNC 3 – System Stating “In Michigan” When Using Push To Talk Navigation – 2020 Ford & Lincoln

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2020 Ford F-150

NHTSA ID Number: 10176933 Manufacturer Communication Number: SSM 48864   Summary Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating “In Michigan” when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, … Read more