NHTSA ID Number: 10184643
Manufacturer Communication Number: TSB 20-2423
Summary
Some 2018-2020 F-150/Navigator vehicles equipped with a 3.5L EcoBoost High-Output engine and built on or before 11-Sept-2020 may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM) and if necessary, replace the engine valve covers.
This bulletin supersedes 20-2294. Reason for update: Missing or Incorrect Applications
Model:
2018-2020 F-150
2018-2020 Navigator
Summary
This article supersedes TSB 20-2294 to update the Service Procedure and vehicles affected.
Issue: Some 2018-2020 F-150/Navigator vehicles equipped with a 3.5L EcoBoost High-Output engine and built on or before 11-Sept-2020 may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service Procedure steps to reprogram the powertrain control module (PCM) and if necessary, replace the engine valve covers.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- One of the following vehicles
- 3.5L EcoBoost High-Output engine
- Built on or before 11-Sept-2020
- Customer concern of excessive oil consumption
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Description | Quantity | Part Number | |
| Package Contains 6 Pieces, 6 Pieces Required | Intake Gaskets | 1 | HL3Z-9H486-A |
| – | Left Valve Cover | 1 | HL3Z-6582-E |
| – | Right Valve Cover | 1 | HL3Z-6582-C |
| – | High Pressure Fuel Pump To Fuel Rail Tube | 1 | HL3Z-9J323-C |
| Package Contains 4 Pieces, 1 Piece Required | Fuel Tube Retaining Bolt | 1 | W503280S437 |
| Package Contains 4 Pieces, 1 Piece Required | Fuel Tube Retaining Bolt | 1 | W503275S437  |
| Package Contains 4 Pieces, 2 Pieces Required | High Pressure Pump Retaining Bolts | 1 | W714498S900 |
| – | High Pressure Pump O-ring | 1 | AA5Z-9E583-A |
| – | High Pressure Pump Plate Gasket | 1 | HL3Z-9417-A |
| Package Contains 1 Piece, 2 Pieces Required | High Pressure Pump Plate O-ring Gasket | 2 | BL3Z-9374-A |
| – | Oil Filter | 1 | AA5Z-6714-A |
| – | Roller Tappet | As Needed | AA5Z-9Z587-A |
| Package Contains 6 Pieces | Boot | As Needed | HU7Z-12A402-A |
| – | Motorcraft® SAE 5W-30 Premium Synthetic
Blend Motor Oil (All Markets Except Canada) |
As Needed | XO-5W30Q1SP |
| – | Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) | As Needed | CXO-5W30LSP6 |
| – | Motorcraft® Metal Surface Prep Wipes | As Needed | ZC-31-B |
| – | Motorcraft® Silicone Gasket Remover | As Needed | ZC-30-A |
| – | Motorcraft® High Performance Engine RTV Silicone | As Needed | TA-357 |
Service Procedure
NOTE: Make sure the vehicle is positioned on a level surface or an incorrect reading will occur.
NOTE: When checking the engine oil level it is critical to allow the full 15 minute drain back period. Failure to allow 15 minutes for oil drain back will result in false oil level readings.
1. Visually inspect for engine oil leaks. Are any visible leaks present?
(1). Yes – this article does not apply. Refer to the Workshop Manual (WSM), Section 303-01.
(2). No – proceed to Step 2.
2. Reprogram the PCM using the latest software level of the appropriate Ford scan tool.
3. Does the vehicle meet at least one of the following criteria?
- Built on or after 1-Apr-2019
- Both valve covers have previously been replaced
- The vehicle has more than 6500 km (4000 mi.)
(1). Yes – proceed to Step 4.
(2). No – replace both valve covers. Refer to WSM, Section 303-01.
4. Replace the engine oil and filter.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2018-2020 |
| LINCOLN | NAVIGATOR | 2018-2020 |
1 Associated Document
Manufacturer Communications
20-2423
14 December 2020
https://www.nhtsa.gov/recalls?nhtsaId=10184643
MC-10184643-0001.pdf 118.052KB
MC-10184643-0001
Service Information & Reprogramming
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
| IDS/FDRS | VCM, VCM II, VCMM | X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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Last update on 2023-11-23 / Affiliate links / Images from Amazon Product Advertising API
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2019-2020 F-150, 2018-2020 Navigator 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil Leaks, Reprogram The PCM And Change The Engine Oil And Filter (Do Not Use With Any Other Labor Operations) 202423A 0.7 Hrs. 2019-2020 F-150, 2018-2020 Navigator 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil Leaks, Reprogram The PCM, Change The Engine Oil And Filter And Replace Both Valve Covers (Do Not Use With Any Labor Operations Outside Of This Article) 202423B 4.5 Hrs. 2018-2020 F-150 SVT Raptor 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil Leaks, Reprogram The PCM And Change The Engine Oil And Filter (Do Not Use With Any Other Labor Operations) 202423C 0.9 Hrs. 2018-2020 F-150 SVT Raptor 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil Leaks, Reprogram The PCM, Change The Engine Oil And Filter And Replace Both Valve Covers (Do Not Use With Any Labor Operations Outside Of This Article) 202423D 4.7 Hrs. Repair/Claim Coding Causal Part: 6006 Condition Code: 42
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