Customer Satisfaction Program 21B26 – Secondary Timing Chain Tensioner – 2020 Ford Mustang GT500/GT350

2020 Ford Mustang Shelby GT500

NHTSA ID Number: 10198613 Manufacturer Communication Number: 21B26-S1 Summary In some of the affected vehicles, the engine’s secondary timing chain tensioner may not have been properly activated during assembly, which could result in a timing loss. Timing loss could lead to internal engine damage, a rough running engine , and engine misfires.     PROGRAM TERMS  This … Read more

Customer Satisfaction Program 19B34 – Gearshift Lever Assembly Reverse Lock-Out – 2018-2019 Ford Mustang GT350

2019 Ford Mustang

NHTSA ID Number: 10171956 Manufacturer Communication Number: 19B34 Summary On some of the affected vehicles, the gearshift lever reverse lockout feature may not function as intended if the gearshift lever assembly becomes damaged during an aggressive shift event. This may cause some difficulty shifting into first gear because the gearshift lever can travel to reverse without having … Read more

IPC Displays Factory Mode – 2019 Ford Mustang GT350

2019 Ford Mustang

NHTSA ID Number: 10164597 Manufacturer Communication Number: SSM 48138 Summary Some 2019 Mustang GT350 vehicles built on 1-Feb-2019 and through 31-May-2019 may exhibit a condition where they arrive at the dealer as a new vehicle with the instrument panel cluster (IPC) displaying “FACTORY MODE CONTACT DEALER.” Be aware that factory mode is different than transport mode, and … Read more

Intermittent Surge Or Hesitation With No DTCs Present – 2015-2020 Ford Mustang GT350/GT350R

2020 Ford Mustang GT350

NHTSA ID Number: 10210472 Manufacturer Communication Number: TSB 22-2140 Summary Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a transmission output shaft flange nut that has come loose, … Read more

Brake Service Tips And Brake Characteristics – 2015-2018 Ford Mustang GT350/GT350R

2018 Ford Mustang Shelby GT350 R

NHTSA ID Number: 10149762 Manufacturer Communication Number: SSM 47523 Summary Some 2015-2018 Shelby GT350 and GT350R vehicles may require brake service or repairs to be performed. The vehicles should not have the brake rotors machined when servicing the brake system. Replacement of brake rotors is the only acceptable service of brake rotors on GT350 and GT350R vehicles. … Read more