Equipped With SYNC 3 – Infotainment Screen Concerns After SYNC Update – 2016-2019 Ford & Lincoln

2019 Ford F-Super Duty

NHTSA ID Number: 10168810 Manufacturer Communication Number: SSM 48340 Summary Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified … Read more

Electrical AC Power Outlet Socket Inoperative – 2019-2020 Ford Transit Connect

2020 Ford Transit Connect

NHTSA ID Number: 10170921 Manufacturer Communication Number: SSM 48443   Summary Some 2019-2020 Transit Connect vehicles may exhibit an inoperative electrical AC power outlet socket built on or after 28-May-2018. This may be due to a body control module (BCM) software missing a signal to the alternating current to direct current (AC/DC) inverter control module. To correct … Read more

Battery Backup Component Failure Message Displayed On The Instrument Cluster – 2018-2020 Ford & Lincoln

2020 Lincoln Corsair

NHTSA ID Number: 10170929 Manufacturer Communication Number: SSM 48468   Summary Some 2020 Escape/Corsair, Edge, Explorer, Fusion, Ranger, Transit Connect Vehicles equipped with a TCU may exhibit a “Battery Backup Component Failure” message in the cluster. This may be accompanied by DTC 1477-09 – Backup Battery Component Failure. This may be due to the TCU experiencing a … Read more

Equipped With Telematics Control Unit (TCU) – Incomplete User Authorization, Vehicle Connectivity/Location And/Or FordPass/LincolnWay Concerns – 2020 Ford & Lincoln

2020 Ford Mustang

NHTSA ID Number: 10179344 Manufacturer Communication Number: SSM 49085   Summary Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) … Read more

Intermittent Inoperative Rear Back Up Camera – 2019 Ford Transit Connect

2019 Ford Transit Connect

NHTSA ID Number: 10171938 Manufacturer Communication Number: SSM 48516   Summary SSM 48516 – 2019 Transit Connect – Intermittent Inoperative Rear Back Up Camera – Vehicles Built On Or After 09 Nov 2018 through 30 Jun 2019 Some 2019 Transit Connect vehicles built between 9-Nov-2018 and 30-Jun-2019 equipped with the connected HMI Radio (CHR) may experience the … Read more