Equipped With SYNC 3 – Infotainment Screen Concerns After SYNC Update – 2016-2019 Ford & Lincoln

2019 Ford F-Super Duty

NHTSA ID Number: 10168810 Manufacturer Communication Number: SSM 48340 Summary Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified … Read more

Customer Satisfaction Program 20M01 – Catalytic Converter Extended Coverage – 2013-2019 Ford & Lincoln

2015 Ford Police Interceptor

NHTSA ID Number: 10173001 Manufacturer Communication Number: 20M01 Summary In the affected vehicles, it may be possible that certain driving maneuvers can result in an overheated catalytic converter, catalyst degradation, and an illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM).   13 Affected Products Vehicles … Read more

Cooling Fans Inoperative Due To Open Fuses F59, F60 And F63 – 2019-2020 Ford Fusion & Lincoln MKZ

2020 Ford Fusion Hybrid

NHTSA ID Number: 10172992 Manufacturer Communication Number: SSM 48659 Summary SSM 48659 – 2019-2020 Fusion/MKZCooling Fans Inoperative Due To Open Fuses F59, F60 And F63 Some 2019-2020 Fusion/MKZ non-hybrid vehicles may exhibit an engine overheat condition or a lack of air conditioning (A/C) cooling due to one or more of the 3 cooling fan fuses … Read more

Equipped With Telematics Control Unit (TCU) – Incomplete User Authorization, Vehicle Connectivity/Location And/Or FordPass/LincolnWay Concerns – 2020 Ford & Lincoln

2020 Ford Mustang

NHTSA ID Number: 10179344 Manufacturer Communication Number: SSM 49085   Summary Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) … Read more

Audio Voice Prompt Concerns While Providing Directions – 2019 Ford & Lincoln

2019 Lincoln Nautilus

NHTSA ID Number: 10176992 Manufacturer Communication Number: SSM 48929   Summary Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently working on a solution for this condition. Please inform customers that FordRead more