Telematics Control Unit (TCU) – FordPass/Lincoln Way Feature Unavailable Message – 2017-2023 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10241627 Manufacturer Communication Number: SSM 51838 Summary In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the … Read more

10R80 – Transmission Characterization/Solenoid IDN Error When Using IDS v122.05/.06 – 2017-2020 Ford F-150

2020 Ford F-150

NHTSA ID Number: 10201022 Manufacturer Communication Number: SSM 50058   Summary 2017-2020 F-150 vehicles equipped with a 3.5L engine and a 10R80 transmission may experience an error message while performing Transmission Characterization/Solenoid IDN with IDS v122.05 or v122.06 stating “Unable To Communicate With The Module”. This is due to an issue with the Transmission Characterization/Solenoid IDN tool … Read more

Body Control Module Programming Error – 2016-2017 Ford & Lincoln

2017 Ford Fusion

NHTSA ID Number: 10201582 Manufacturer Communication Number: SSM 50097   Summary Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating ‘Data Corrupt’ or ‘Configuration Failed, would you like to retry?’. IDS scan tool version 123.02 contains a fix for … Read more

DTC U2100 In The TRM After Ford Accessory Trailer Brake Control Kit Installation – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10198606 Manufacturer Communication Number: TSB 21-2179   Summary Some 2021 F-150 vehicles may experience a diagnostics trouble code (DTC) U2100 in the trailer module (TRM) after installation of the Ford Accessory Trailer Brake Control kit. This may be due to an error in the configuration data needed to update the TRM. To correct the … Read more

Customer Satisfaction Program 21B33 – Gateway Module Reconfiguration with As-Built Data – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10198614 Manufacturer Communication Number: 21B33   Summary In all of the affected vehicles, the Gateway Module (GWM) was not properly configured at the assembly plant. Affected vehicles present the following symptoms: “Activate” button is not visible to customer when trying to activate vehicle via FordPass; Sync4 system displays the massage “vehicle hot spot feature … Read more