Telematics Control Unit (TCU) – FordPass/Lincoln Way Feature Unavailable Message – 2017-2023 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10241627 Manufacturer Communication Number: SSM 51838 Summary In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the … Read more

Headlamp And/Or Taillamp Lenses With Scratches Or Haziness – 2020-2021 Lincoln Navigator

2021 Lincoln Navigator

NHTSA ID Number: 10198636 Manufacturer Communication Number: SSM 49871   Summary Some 2020-2021 Navigator Black Label vehicles may exhibit a light scratching or haziness on the headlamps and taillamps after removing the transport protective covering on the vehicle. To correct this condition, polish the affected areas using a microfiber fabric, foam pad (3M-02648 model R-0297), clear coat … Read more

Intermittent Audio Echo/Robotic Voice During A Bluetooth Phone Call – 2019-2021 Ford & Lincoln

2021 Ford Mustang

NHTSA ID Number: 10198640 Manufacturer Communication Number: SSM 49885   Summary Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then … Read more

Illuminated MIL With DTC P0420 And/Or P0430 – 2020-2021 Ford Expedition & Lincoln Navigator & 2018-2020 F-150

2021 Ford Expedition

NHTSA ID Number: 10230765 Manufacturer Communication Number: TSB 22-2260 Summary Some 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost and 2020-2021 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to high sulfur content in the fuel. … Read more

Rear Audio Control Module (RACM) Displays Satellite No Signal Or Satellite Acquiring Signal Message – 2020 Ford Expedition & Lincoln Navigator

2020 Ford Expedition

NHTSA ID Number: 10208139 Manufacturer Communication Number: TSB 22-2041 Summary Some 2020 Expedition/Navigator vehicles equipped with satellite radio may exhibit a message in the RACM display indicating satellite no signal or satellite acquiring signal message instead of the channel number. This may be due to the software in the RACM. To correct this condition, follow the Service … Read more