Seat Pan Looseness, Lateral Movement, Or Clunk/Thump Noise on Turns – 2013-2022 Ford & Lincoln

NHTSA ID Number: 10209209

Manufacturer Communication Number: TSB 22-2104

Summary

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

This bulletin supersedes 21-2236.

Model:

Ford

2021-2022 Bronco
2021-2022 Bronco Sport
2013-2018 C-MAX Hybrid
2018-2021 EcoSport
2015-2022 Edge
2013-2022 Escape
2018-2022 Expedition
2016-2019 Explorer
2015-2022 F-150
2017-2022 F-Super Duty
2015-2018 Focus
2013-2020 Fusion
2022 Maverick
2015-2022 Mustang
2021-2022 Mustang Mach-E
2019-2022 Ranger

Lincoln

2015-2019 MKC
2016-2018 MKX
2013-2020 MKZ
2019-2022 Nautilus

Summary

This article supersedes TSB 21-2236 to update the models and year affected.

Issue: Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F-150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

Action: Follow the Service Procedure to correct the condition on vehicles that meet the following criteria:

• One of the following vehicle lines:

• • 2013-2018 C-Max

• • 2013-2020 Fusion/MKZ

• • 2013-2022 Escape

• • 2015-2018 Focus

• • 2015-2022 Edge/F-150/MKC/Mustang

• • 2016-2018 MKX

• • 2016-2019 Explorer

• • 2017-2022 F-Super Duty

• • 2018-2022 EcoSport/Expedition

• • 2019-2022 Ranger/Nautilus

• • 2021-2022 Bronco/Bronco Sport/Mustang Mach-E

• • 2022 Maverick

• Seat pan looseness, lateral movement, or a clunk/thump noise on turns.

Parts

Quantity refers to the amount of the service part number required to repair the vehicle.

Unit of Issue refers to the number of individual pieces included in a service part number package.

Piece Quantity refers to the total number of individual pieces required to repair the vehicle.

Service Procedure

1. Does the customer complain of the seat track exhibiting lateral movement on sharp turns causing a clunk/thump type feeling or noise?

(1). Yes – proceed to Step 2. Apply this procedure to the affected front seats.

(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-10A for normal diagnostics.

2. Using both height and front tilt functions, adjust the seat to the highest position.

3. Is the seat equipped with a front trim valance?

(1). Yes – remove the front seat for seat track access. Refer to WSM, Section 501-10A. Proceed to Step 4.

(2). No – proceed to Step 4.

4. Is the vehicle equipped with a power seat control module under the seat? (Figure 1)

(1). Yes – remove the 2 power seat control module retaining screws and remove the power seat control module.

(2). No – proceed to Step 5.

Figure 1

5. Cut a 25.4 mm (1 in.) long section of 19 mm (3/4 in.) diameter heater hose. (Figure 2)

Figure 2

6. Cut a slit in the 25.4 mm (1 in.) piece. (Figure 3)

Figure 3

7. Install the hose over the front cross tube. (Figure 4)

Figure 4

8. Open the hose clamp and slip the hose clamp over the heater hose to secure the heater hose to the front cross tube. (Figure 5)

Figure 5

9. Push the heater hose up against the handcuff bracket and tighten the hose clamp to 3.7 Nm (33 in-lbs). (Figures 6-9) See Figures 6-7 for clamp orientation.

Figure 6

Figure 7

Figure 8

Figure 9

10. Repeat Steps 5 through 9 on the other side of the seat track. (Figure 10)

Figure 10

11. Reinstall the power seat control module if equipped. Refer to WSM, Section 501-10A.

12. Reinstall the seat if equipped with valance. Refer to WSM, Section 501-10A.

151 Affected Products

Vehicles

1 Associated Document

Manufacturer Communications

22-2104
18 March 2022

https://www.nhtsa.gov/recalls?nhtsaId=10209209

MC-10209209-0001.pdf 481.751KB

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NHTSA ID Number: 10199536

Manufacturer Communication Number: TSB 21-2236

Summary

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

1 Associated Document

Manufacturer Communications

21-2236
21 July 2021

https://www.nhtsa.gov/recalls?nhtsaId=10199536

MC-10199536-0001.pdf 483.006KB

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NHTSA ID Number: 10175895

Manufacturer Communication Number: TSB 20-2171

Summary

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

1 Associated Document

Manufacturer Communications

20-2171
15 May 2020

https://www.nhtsa.gov/recalls?nhtsaId=10175895

MC-10175895-0001.pdf 1465.569KB

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NHTSA ID Number: 10153931

Manufacturer Communication Number: TSB 18-2361

Summary

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.

1 Associated Document

Manufacturer Communications

18-2361
03 December 2018

https://www.nhtsa.gov/recalls?nhtsaId=10153931

MC-10153931-9999.pdf 1439.792KB

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