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NHTSA ID Number: 10209209
Manufacturer Communication Number: TSB 22-2104
Summary
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
This bulletin supersedes 21-2236.
Model:
2021-2022 Bronco
2021-2022 Bronco Sport
2013-2018 C-MAX Hybrid
2018-2021 EcoSport
2015-2022 Edge
2013-2022 Escape
2018-2022 Expedition
2016-2019 Explorer
2015-2022 F-150
2017-2022 F-Super Duty
2015-2018 Focus
2013-2020 Fusion
2022 Maverick
2015-2022 Mustang
2021-2022 Mustang Mach-E
2019-2022 Ranger
2015-2019 MKC
2016-2018 MKX
2013-2020 MKZ
2019-2022 Nautilus
Summary
This article supersedes TSB 21-2236 to update the models and year affected.
Issue: Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F-150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Action: Follow the Service Procedure to correct the condition on vehicles that meet the following criteria:
- One of the following vehicle lines:
-
- 2013-2018 C-Max
-
- 2013-2022 Escape
-
- 2015-2018 Focus
-
- 2016-2018 MKX
-
- 2016-2019 Explorer
-
- 2017-2022 F-Super Duty
-
- 2018-2022 EcoSport/Expedition
-
- 2019-2022 Ranger/Nautilus
-
- 2021-2022 Bronco/Bronco Sport/Mustang Mach-E
-
- 2022 Maverick
- Seat pan looseness, lateral movement, or a clunk/thump noise on turns.
Parts
| Service Part Number | Quantity | Description | Unit of Issue | Piece Quantity |
| W709622-S424 | 1 | Seat Bolts, Rear (Explorer) | 4 | 2 |
| W709428-S424 | 1 | Seat Bolts, Front (Explorer) | 4 | 2 |
| W527404-S300 | 2 Per Affected Seat | 3/8 Inch (9.5 Mm) Wide Host Clamp (Or Equivalent Obtained Locally) | 1 | 2 Per Affected Seat |
| Obtain Locally | 2 Per Affected Seat | 3/4 Inch (19 Mm) Diameter Heater Hose, 1 Inch (25.4 Mm) Long | 2 Per Affected Seat |
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
Service Procedure
1. Does the customer complain of the seat track exhibiting lateral movement on sharp turns causing a clunk/thump type feeling or noise?
(1). Yes – proceed to Step 2. Apply this procedure to the affected front seats.
(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-10A for normal diagnostics.
2. Using both height and front tilt functions, adjust the seat to the highest position.
3. Is the seat equipped with a front trim valance?
(1). Yes – remove the front seat for seat track access. Refer to WSM, Section 501-10A. Proceed to Step 4.
(2). No – proceed to Step 4.
4. Is the vehicle equipped with a power seat control module under the seat? (Figure 1)
(1). Yes – remove the 2 power seat control module retaining screws and remove the power seat control module.
(2). No – proceed to Step 5.
Figure 1
5. Cut a 25.4 mm (1 in.) long section of 19 mm (3/4 in.) diameter heater hose. (Figure 2)
Figure 2
6. Cut a slit in the 25.4 mm (1 in.) piece. (Figure 3)
Figure 3
7. Install the hose over the front cross tube. (Figure 4)
Figure 4
8. Open the hose clamp and slip the hose clamp over the heater hose to secure the heater hose to the front cross tube. (Figure 5)
Figure 5
9. Push the heater hose up against the handcuff bracket and tighten the hose clamp to 3.7 Nm (33 in-lbs). (Figures 6-9) See Figures 6-7 for clamp orientation.
Figure 6
Figure 7
Figure 8
Figure 9
10. Repeat Steps 5 through 9 on the other side of the seat track. (Figure 10)
Figure 10
11. Reinstall the power seat control module if equipped. Refer to WSM, Section 501-10A.
12. Reinstall the seat if equipped with valance. Refer to WSM, Section 501-10A.
151 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | BRONCO | 2021-2022 |
| FORD | BRONCO SPORT | 2021-2022 |
| FORD | C-MAX | 2013-2018 |
| FORD | ECOSPORT | 2018-2021 |
| FORD | EDGE | 2015-2022 |
| FORD | ESCAPE | 2013-2022 |
| FORD | EXPEDITION | 2018-2022 |
| FORD | EXPLORER | 2016-2019 |
| FORD | EXPLORER POLICE INTERCEPT | 2016-2019 |
| FORD | F-150 | 2015-2022 |
| FORD | F-250 SD | 2017-2022 |
| FORD | F-350 SD | 2017-2022 |
| FORD | F-450 SD | 2017-2022 |
| FORD | F-550 SD | 2017-2022 |
| FORD | FOCUS | 2015-2018 |
| FORD | FUSION | 2013-2020 |
| FORD | FUSION ENERGI | 2013-2020 |
| FORD | FUSION HYBRID | 2013-2020 |
| FORD | MAVERICK | 2022 |
| FORD | MUSTANG | 2015-2022 |
| FORD | MUSTANG MACH E | 2021-2022 |
| FORD | RANGER | 2019-2022 |
| LINCOLN | MKC | 2015-2019 |
| LINCOLN | MKX | 2016-2021 |
| LINCOLN | MKZ | 2013-2020 |
| LINCOLN | MKZ HYBRID | 2013-2020 |
| LINCOLN | NAUTILUS | 2019-2022 |
1 Associated Document
Manufacturer Communications
22-2104
18 March 2022
https://www.nhtsa.gov/recalls?nhtsaId=10209209
MC-10209209-0001.pdf 481.751KB
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NHTSA ID Number: 10199536
Manufacturer Communication Number: TSB 21-2236
Summary
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
1 Associated Document
Manufacturer Communications
21-2236
21 July 2021
https://www.nhtsa.gov/recalls?nhtsaId=10199536
MC-10199536-0001.pdf 483.006KB
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NHTSA ID Number: 10175895
Manufacturer Communication Number: TSB 20-2171
Summary
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
1 Associated Document
Manufacturer Communications
20-2171
15 May 2020
https://www.nhtsa.gov/recalls?nhtsaId=10175895
MC-10175895-0001.pdf 1465.569KB
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NHTSA ID Number: 10153931
Manufacturer Communication Number: TSB 18-2361
Summary
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.
1 Associated Document
Manufacturer Communications
18-2361
03 December 2018
https://www.nhtsa.gov/recalls?nhtsaId=10153931
MC-10153931-9999.pdf 1439.792KB
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- ❣【Hose Clamps Stainless Steel】- The buckle, band and screw of these metal clamps are all made of heavy duty 304 SS. Hose clamp kit has the features of corrosion-resistant, anti-rust, salt resistant, waterproof and oil proof. No longer worry about them rusting and breaking when used in indoor and outdoor places.
- ❣【Wide Adjustable Size Range】- Total 120 pcs hose clamps assortment are flexible and ductile, range from 1/4 inch to 1-1/2 inch (6mm to 38mm). 20pcs 1/4'' to 7/16'', 20pcs 3/8'' to 5/8'', 20pcs 1/2'' to 3/4", 20pcs 5/8'' to 1'', 20pcs 3/4'' to 1-1/8'', 10pcs 3/4'' to 1-1/4'' and 10pcs 13/16'' to 1-1/2''.
- ❣【Worm Gear Hose clamps】- With through hole process design, tight locking and high torque. Worm gear mechanism secure hold and smooth drive. Provide superior clamping power and safe sealing. Also the smooth edge design do not scratch to your hose.
- ❣【Easy To Install Small Clamps】- The diameter of large and small hose clamps are marked on band surface for easy identification. Just need to use a socket wrench or screwdriver loosen the screw, then thread the pipe through the pipe clamp and adjust the size to fitting your hose's size and tighten the screw.
- ❣【Wide Applications】- Our adjustable pipe clamps are used in securing and sealing hoses, pipes, plumbing, cable, tube, fuel lines etc. Perfect to apply in home, gas line, drip irrigation, garden sprinkler, pool, radiator, heater hose, truck repair, automotive, industrial, boat, marine, bilge, mechanical, electronic etc.
- [PREMIUM QUALITY] – The TICONN pipe clamps are made of 0.023'' thick premium 304 stainless steel with smooth edge. The stainless hose clamps provide excellent corrosion and rust resistances when used in harsh conditions.
- [WIDE APPLICATIONS] – The adjustable pipe clamp can be used to secure hoses, pipes, fuel lines in automotive, home, garden, boat heating and air conditioning. This clamp set contains wide inner diameter range gearclamp that meet your needs in different applications.
- [STAY ORGANIZED] – The hose clamp assortment come within a storage box, easy to store and carry. The working range is engraved on each small clamp which makes it easy to identify the right size of the tube clamp for every application.
- [SIZE RANGE AND QUANTITY] – The 40 pcs hose clamps assortment contains 5 different sizes: 1/4''–7/16'', 3/8''–5/8'', 1/2''–3/4, 5/8''–1'' and 3/4''–1-1/8'' with 8 pcs for each size. The width of the pipe clamps are 5/16''.
- [TICONN BRAND QUALITY COMMITMENT] – We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We provide 30-day money back and 12-month warranty. 100% Satisfaction Guarantee for risk-free shopping!
- 【High-Quality Material】This set includes 45 hose clamps, all made from premium 304 stainless steel, ensuring corrosion resistance and long-lasting durability. These stainless steel adjustable hose clamps are suitable for use in various harsh environments, providing enduring reliability.
- 【Versatile Applications】Designed for a wide range of applications, these hose clamps are ideal for plumbing, automotive, and mechanical fields. They meet the needs of pipe clamps, fuel line clamps, and duct clamps, making them perfect for both home DIY projects and professional-grade applications.
- 【Adjustable Size and Flexibility】This worm gear hose clamp set can be adjusted from 1/4'' to 1-1/8'' (6-29mm), demonstrating excellent flexibility and extensibility. It contains 5 different sizes, forming a versatile hose clamp assortment kit, adaptable to different usage scenarios and needs.
- 【Efficient and Secure Performance】Featuring a worm drive design, these clamps ensure tight locking and high torque. Their worm gear mechanism provides a secure hold and smooth drive, offering superior clamping power and safe sealing.
- 【Cost-Effective Set】The 45-piece set offers excellent value, whether you need multiple sizes for a single project or want to stock up on spare parts. Its comprehensive range of sizes and quantities can meet your diverse needs, especially suitable for automotive mechanical applications.
- HIGH QUALITY- The whole hose clamp (including the band, housing and screw) are all made of premium heavy duty 304 stainless steel material. Salt resistant, anti rust, anti-corrosion, waterproof, oil-proof. Clamps are sturdy, strong and reliable.
- WIDE ADJUSTABLE SIZE RANGE- Clamp assortment kit are flexible and ductile with assorted size: 1/4'', 3/8'',1/2'',3/4'',5/8''7/8'',1'',1.25'',1.5''. handy and fulfill your multi needs.
- WIDELY USED- Clamps are used in securing hoses, pipe, cable, tube, fuel lines etc. Perfect to apply in automotive, industrial, boat/marine, shield, household etc. both indoor or outdoor.
- ENVIRONMENTAL FRIENDLY- It can be reused and recycle if you do not want them to stay on the original place due to the high quality material which makes them worked last for long.
- Package: 60pcs stainless steel hose clamps assortment kit with 5 sizes. Packed in a durable handy case.
- Non-Stripping: The band of our hose clamp kit is thick and non-perforated. Most typical hose clamps are thin and perforated which's easy to deform and strip the perforations if the screw clamp is over-torqued. The buckle bottom is welded into one-piece housing for higher tensile strength. These hose clamps are heavy duty to provide superior clamping force for solid & safe seal!
- Hose Protection: As our 4th picture, the rolled-up band is to prevent metal edge cutting into the soft hoses(silicone, pvc or rubber). This is a safe design to eliminate hose damage when final torquing, especially for fuel line gas line, heater and automotive projects.
- Non-Perforated Solid Band: Our non-perforated band is virtually impervious to over-tightening, deformed and stripping. The thicker metal is less vulnerable to stress cracking, so the life of metal clamps can last longer. The embossed band also protects the soft hoses from shearing or extruding ("cheese-grater" makes you hard to remove the tubing clamps out of hoses).
- Non-Metric Sizes: The slotted screw HEX head is 5/16". Compared with other metric size adjustable hose clamps, our hose clips clamps were engraved clear inch sizes on band for easy and fast identification when using. This hose clamp set include 7 sizes: 2 PCS each of 5/16 to 1/2", 3/8 to 5/8", 1/2 to 3/4", 5/8 to 1-1/16", 1 to 1-5/8", 1-1/4 to 2" and 2 to 2-3/4".
- Hose Clamps Stainless Steel: The housing, screw and band of our metal hose clamps are all made of high quality 304 SS. The neutral salt spray(NSS) test is 100 hours. These worm drive hose clamps are compatible with SAE J 1508 standards.
- ⚫HIGH QUALITY - These worm gear hose clamps are made of high quality 304 stainless steel. Stainless steel is a durable and corrosion-resistant alloy that is widely used in various industries, which gives it excellent resistance to rust, corrosion, and heat.
- ⚫BLACK COATED - Black-coated worm gear hose clamps are designed to provide not only functionality but also a sleek and stylish appearance. The black coating adds an extra layer of protection and enhances the overall durability of the clamp, not only helps to prevent the clamp from standing out but also allows it to blend seamlessly with the surrounding environment.
- ⚫WHAT YOU GET - This assortment kit provides 6 different sizes, including 5pcs 6-12mm (6/25"-15/32"), 5pcs 10-16mm (3/8"-5/8"), 5pcs 13-19mm (1/2"-3/4"), 5pcs 16-25mm (5/8"-1"), 5pcs 21-38mm (13/16"-1-1/2") and 5pcs 27-51mm (1-3/50"-2"). It can meet your different needs.
- ⚫PACKING - Total 30pcs stainless steel hose clamps assortment kit packed in a delicate plastic case. Easy to store.
- ⚫WIDELY USED- Worm gear hose clamps can be used in a diverse range of industries and applications, such as securing duct work, dryer vents, dust collection hoses, piping, large cable, pvc tubing and more. Ideal for use in automotive, industrial, mechanical, agriculture, boat/marine, shield, recreational vehicles, household and more. Works for both indoor or outdoor use.
- PRODUCT SPECIFICATION: This hose clamp set is made of quality 304 stainless steel and Cut-To-Fit 12FT Metal Strap + 8pcs Stronger Fasteners
- PRODUCT FEATURES: The hose clamp was easily trim to various lengths, adapts to different hoses and can be used for pipe repairing meet your different needs, it is also corrosion resistance and rust prevention, The stainless steel hose clamps are reliable, strong, reusable and durable
- WIDE APPLICATION: The adjustable pipe clamps can be used to dust collection dryer vent ductwork, garden fence, pole mount bracket, automotive, stainless strapping, round object securing and hanging
- PACKAGE CONTENT: 12 Feet metal strap roll + 8 fasteners
- NOTICE: If you have any question of this product, you can contact us at any time after you receive them. We provide online service within 24 hours
- ✔【What You Will Get?】 – The hose clamp kit comes with totally 30 pcs hose clamps with 6 size range, enough for your spare and replacement in daily life around you house, garage, lawn and garden.
- ✔【304 Stainless Steel】- Made of heavy-duty high-quality 304 stainless steel, corrosion-resistant, sturdy, firm and reliable, will not rust and crack for long-term use.
- ✔【Wide Adjustable Size Range】 - The stainless clamps include 6 different diameters steel hose clamps to adapt to different hoses:6-12mm, 10-16mm, 13-19mm, 16-25mm, 21-38mm, 27-51mm.
- ✔【Easy to Operate】- Use a slotted screwdriver to loosen or tighten the screw of hose clips then adjust the size, Secures ducting tightly in place.
- ✔【Function and Use】- These large hose clamps are locking secure and tight, widely used in securing hoses, pipe, cable, tube, fuel lines etc. Perfect to apply in automotive, industrial, boat/marine, shield, household etc. both indoor or outdoor.
- [Durable Quality] - The entire hose clamp (including belt, shell and screw) is made of heavy-duty high-quality 304 stainless steel. Resistant to salt, water, and oil. The hose clamp is sturdy, firm and reliable. No more worrying about rusting and cracking when installing on pipes.
- [Adjustable Size Range] - The hose clamp is flexible and extensible, with adjustable width, and the size range is from 6-51mm (1 / 4in-2in). The hose clamp width ranges from 8mm to 12mm, suitable for fixing pipes of various sizes.
- [Wide Applications] - Hose clamps are firmly locked and can be used to fix hoses, pipes, cables, pipes, fuel lines, etc. Ideal for indoor or outdoor use in automotive, industrial, marine, home, etc.
- [Reusable Material] - If you don't want them to stay where they were, it can be reused and recycled because of the high quality materials that make them work for a long time.
- [Save time and money] These stainless steel hose clamps are installed on the joints of the hose joints to prevent fluid leakage, saving expensive repair time and money.
- Non-Stripping: The welded worm housing increases the breaking torque by 60%. Our hose clamp screw is big with deep thread. The band is non-perforated and thick to prevent deforming if there is over-torque. These hose clamps are high-pressure to provide superior clamping force and safe sealing.
- Non-Metric Sizes: The slotted screw clamp hex head is 5/16". Use either screwdriver or nut driver for quick tightening. The British diameter is marked on band surface for fast identification when using. No metric sizes mixing!
- Protect Your Hose: The rolled band edge design is to prevent cutting into soft silicone, pvc or rubber hoses. The non-perforated band prevents it from extruding through the band notches. Our worm gear hose clamps are more reliable for fuel injection gas line and automotive repair.
- Hose Clamps Stainless Steel: The screw, buckle housing and band are all made of real 304 SS. The neutral salt spray test is 100 hours. With the superior corrosion resistance performance, our metal clamps can be used in indoor and outdoor places.
- Widely Used: These tubing clamps are suitable for fuel line gas line, vehicle, radiator, heater, water line plumbing and marine applications. Please measure the pipe OD so that the correct sizes will be purchased.
Last update on 2024-04-13 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time Vehicles Without Seat Front Trim Valance: Install Heater Hose And Clamp On One (1) Front Seat (Do Not Use With Any Other Labor Operations) 222104A 0.4 Hrs. Vehicles Without Seat Front Trim Valance: Install Heater Hose And Clamp On Both (2) Front Seats (Do Not Use With Any Other Labor Operations) 222104B 0.7 Hrs. Edge, Expedition, Explorer, MKC, MKX/Nautilus, Mustang Mach-E And MKZ Vehicles Equipped With Seat Front Trim Valance: Install Heater Hose And Clamp On One (1) Front Seat Includes Time To Remove And Install Affected Seat (Do Not Use With Any Other Labor Operations) 222104C 0.7 Hrs. Edge, Expedition, Explorer, MKC, MKX/Nautilus, Mustang Mach-E And MKZ Vehicles Equipped With Seat Front Trim Valance: Install Heater Hose And Clamp On Both (2) Front Seats Includes Time To Remove And Install Affected Seats (Do Not Use With Any Other Labor Operations) 222104D 1.3 Hrs. Repair/Claim Coding Causal Part: 9661711 Condition Code: 33
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