NHTSA ID Number: 10236688 Manufacturer Communication Number: SSM 51665 Summary Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not … Read more
NHTSA ID Number: 10236689 Manufacturer Communication Number: SSM 51666 Summary Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is significantly less expensive than a new replacement gear. When conducting repairs that are customer pay, offer the … Read more
NHTSA ID Number: 10237977 Manufacturer Communication Number: SSM 51725 Summary Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is … Read more
NHTSA ID Number: 10233744 Manufacturer Communication Number: SSM 51464 Summary Some 2018-2019 Navigators that require a 10 inch center display screen replacement may fail to power up. This may be due to accessory protocol interface module (APIM) software incompatibility with the new center display screen. To correct the condition, run the SYNC Module (APIM) Software Update using … Read more
NHTSA ID Number: 10233940 Manufacturer Communication Number: OTA SU4 P1 U540 Summary Software Update 4 P1 for 2021- 2022 Model Year Nautilus vehicles is now available. Quality improvements include: – Improved vehicle accessibility during OTA update. – Improved messaging if pre-conditions aren’t met. Here’s the Latest Just for You We’ve made improvements to the software update … Read more
