NHTSA ID Number: 10168810 Manufacturer Communication Number: SSM 48340 Summary Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified … Read more
NHTSA ID Number: 10176992 Manufacturer Communication Number: SSM 48929 Summary Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently working on a solution for this condition. Please inform customers that Ford … Read more
NHTSA ID Number: 10209208 Manufacturer Communication Number: TSB 22-2101 Summary This article supersedes TSB 21-2235 to update the vehicle model years affected. Some 2017-2020 Continental, 2018-2022 Navigator vehicles may experience seat pan looseness, lateral movement, and/or clunk/thump noise on turns. To correct the condition, follow the Service Procedure steps to install an isolator onto the front cross … Read more
NHTSA ID Number: 10167210 Manufacturer Communication Number: SSM 48279 Summary Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, “Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place.” … Read more
NHTSA ID Number: 10176933 Manufacturer Communication Number: SSM 48864 Summary Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating “In Michigan” when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, … Read more