MyFord Mobile and MyLincoln Mobile App Functionality Concerns – 3G Cellular Network Decommission – 2012-2015 Ford

2015 Ford Focus

NHTSA ID Number: 10203850 Manufacturer Communication Number: SSM 50258   Summary Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the … Read more

Customer Satisfaction Program 21B09 – 3G Telematics Control Unit to 4G Upgrade Kit – 2014-2020 Ford & Lincoln

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NHTSA ID Number: 10235323 Manufacturer Communication Number: 21B09 S2 Summary Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming … Read more

Customer Satisfaction Program 21B14 – Rear Toe Link Ball Joint Inspection – 2013-2017 Ford Explorer & Police Interceptor Utility

2017 Ford Explorer

NHTSA ID Number: 10189755 Manufacturer Communication Number: 21B14-S1   Summary Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces; Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Company to obtain field data and parts for testing. Ford is voluntarily … Read more

Shifter Not Moving The Transmission To The Proper Gear Position – 2013-2021 Ford

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NHTSA ID Number: 10210730 Manufacturer Communication Number: TSB 22-2066 Summary Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. … Read more

2011-2021 Ford Vehicles Diesel Engines Draining Oil From Exhaust After Turbocharger Replacement

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NHTSA ID Number: 10194421 Manufacturer Communication Number: SSM 49805 Summary Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the … Read more