NHTSA ID Number: 10210471
Manufacturer Communication Number: TSB 22-2139
Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
This bulletin supersedes 21-2357.
This article supersedes TSB 21-2357 to update vehicle model years affected.
Issue: Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- One of the following:
- 10R80 automatic transmission
- At least one of the following symptoms:
- Harsh engagement
- Harsh shift
- Delayed shift
|Service Part Number||Quantity||Description||Unit of Issue||Piece Quantity|
|W712658-S439||1||Solenoid Retaining Plate Bolt||4||2|
|HL3Z-7G007-A||6||Solenoid Retaining Clips||1||6|
|W520113-S440||1||Stabilizer Bar Bracket Nuts||4||4|
|W715131-S442||1||Transmission Fluid Cooler Tube Bolt||4||1|
|JL1Z-7N134-A||1||Park Override Bolt (Rotary Gear Shift)||1||1|
|W718353-S900||1||Transmission Mount Bolt (4WD) F-150||4||4|
|W711140-S901||1||Transmission Mount Bolt (RWD) F-150||4||3|
|XT-12-QULV||As Needed||Motorcraft® MERCON® ULV Automatic Transmission Fluid|
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-whole numbers, including less than 1.
Parts To Inspect And Replace Only If Necessary
|Service Part Number||Quantity||Description||Unit of Issue||Piece Quantity|
|HL3Z-7A191-B||If Needed||Fluid Pan Gasket||1||1|
|L1MZ-7A098-A||If Needed||Fluid Filter||1||1|
|HL3Z-7J227-A||If Needed||Auxiliary Pump Tube O-ring (Auto-Stop-Start)||1||1|
|7T4Z-7Z302-A||If Needed||Transmission Fluid Filter Seal||1||1|
|HL3Z-7Z490-E||If Needed||Chanel Plate||1||1|
|JL1Z-7Z490-B||If Needed||Separator Plate (2018-2021 Expedition With Rotary Gear Shift Knob, 2018-2021 Navigator)||1||1|
|JL3Z-7Z490-C||If Needed||Separator Plate (2018-2020 F-150, 2018-2021 Expedition With Column Shift, 2019-2022 Ranger)||1||1|
|L1MZ-7Z490-E||If Needed||Separator Plate (2021-2022 F-150, 2022 Expedition/Navigator)||1||1|
|HL3Z-7Z490-D||If Needed||Separator Plate (2017 F-150)||1||1|
|JL3Z-7Z490-D||If Needed||Separator Plate (2018-2021 Mustang, Built On Or Before 13-Jan-2021)||1||1|
|L1MZ-7Z490-J||If Needed||Separator Plate (2021-2022 Mustang, Built On Or After 14-Jan-2021)||1||1|
|5L7Z-7J324-A||If Needed||Transmission Fluid Cooler Tube Backing Ring||2||2|
|5L7Z-7D285-A||If Needed||Transmission Fluid Cooler Tube Seal||2||2|
|HL3Z-7G199-A||If Needed||Auxiliary Pump Tube Seal (Auto-Stop-Start)||1||1|
|HL3Z-7A248-D||If Needed||Transmission Fluid Pump Seal||1||1|
If Needed indicates the part is not mandatory.
1. Are any of the following DTCs present: P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7?
(1). Yes – proceed to Step 4.
(2). No – proceed to Step 2.
3. Does the vehicle still exhibit the condition after performing the transmission strategy download and adaptive learning drive cycle?
(1). Yes – proceed to Step 4.
(2). No – repair is complete.
(1). Upon removal of the transmission fluid pan, metal flakes may be present on the magnet. This is a normal condition. (Figure 1)
Figure 1 – Example of a normal amount of metal flakes on the transmission fluid pan magnet
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.
23 Affected Products
1 Associated Document
21 April 2022
NHTSA ID Number: 10205526
Manufacturer Communication Number: TSB 21-2357
This article supersedes TSB 21-2315 to increase the labor operation time allowances. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware wear-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
1 Associated Document
18 October 2021
NHTSA ID Number: 10201905
Manufacturer Communication Number: TSB 21-2315
Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the adaptive calibration to adapt to hardware wear-in over time. To correct the condition, follow the Service Procedure steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
1 Associated Document
27 September 2021
|Diagnostic Software||Interface Device||Complete Vehicle Diagnostics||Module Programming|
|IDS/FDRS||VCM, VCM II, VCMM||X||X||X||X|
|FJDS/FDRS||Compatible J2534 Devices
(Including VCM II and VCMM)
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
|CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool|
|VSI J2534 ECU Reprogrammer|
|Drew Tech Mongoose Pro USB to CAN ISO9141 Interface|
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
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- [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
- [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide
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